Introducing the new PlayStation App, redesigned to enhance your gaming experiences on PS4 and PS5

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Introducing the new PlayStation App, redesigned to enhance your gaming experiences on PS4 and PS5

Updated PS App includes new UI layout, integrated messages feature, support for voice chat, and more.

Today we’re introducing new ways to amplify your connections with friends and the games you love to play even when you’re away from your console. We’re pleased to unveil the updated PlayStation App, reimagined to enhance your gaming experiences on both PS4 and PS5.

Starting later today, the PS App will begin to roll out globally through updates on iOS (12.2 or later) and Android (6.0 or later) mobile devices. The PS App introduces fresh features such as voice chat, native PS Store integration, and a smoother experience delivered in an all-new design.

Please note: the Android version of the update is a phased release and may take one week until the update is reflected on your mobile device.

Here’s a list of the key features for PS App:

  • Updated user interface – The first thing you’ll notice is the sleek new user interface of the redesigned PS App. The new home screen lets you quickly see what your friends are playing and access details about your recently played games, including your Trophy List.
  • Messages integration – For a unified experience, the PS Messages app feature will now be integrated in the updated PS App so you can seamlessly message your friends all in one place. As part of this integration, PS Messages will no longer be available as a standalone app. Your existing messages and threads in PS Messages will be carried over to the updated PS App.
  • Voice Chat and Party Groups – You can now create party groups from PS App, and voice chat with up to 15 other friends though your mobile phone. Also, a note to fans: the PlayStation team is looking into your feedback around the Parties changes introduced in the PS4 system software update 8.00. There are no updates to share today, but thanks for speaking up about your concerns – we’re listening and evaluating.
  • Natively integrated PlayStation Store and remote downloads – The new native PS Store experience enables fast and smooth shopping and browsing, with the ability to remotely download games and add-ons directly to your PS4 and PS5.
  • New features for PS5 – When PS5 arrives, you’ll be able to remotely launch games, manage storage on your console if you run out of space while downloading a game, and quickly sign in to PS5 straight from the PS App. 
  • All the latest PlayStation news – The Explore tab surfaces Official News from game developers and PS Blog content to help you stay up to date with the world of PlayStation. 

If you don’t have the PS App yet, you’ll need an account for PlayStation Network to access the updated app. If you don’t have an account yet, please visit this link and follow the steps to sign up. 

The new PS App can be downloaded from the App Store and Google Play.

Our team of dedicated designers and engineers has worked tirelessly to deliver our best companion app yet. Take it for a spin and let us know what you think in the comments!

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482 Comments

  • The app is awsome the only improvements I can see is stickers from ps messenger and maybe PlayStation emotes eventually apart from that you made a solid app aka really good

  • Oct 29th:
    The new App is not available in LATAM :(

  • Why did you take away the personal wishlist?

    What kind of enhancement is that supposed to be?

    • Yes! Bring back the wishlist!

    • They put out a message to tell everyone what they were doing to the future of the ps store. Wishlists will return on the console store only (ps5 and maybe ps4) new app has a wishlist notification push for pricing changes for things you have in it

  • My friends already have it and i don’t, some of us are in the same country but on Google Play Store it doesn’t show any update for me, what’s the reason of this?

  • A day after the launch trailer revealed we can update the app now I still haven’t received the update I even deleted the app reinstalled it and signed in and still no update

  • Anyone with a Xiaomi redmi note 7 that has the app working? Mine says can’t sign in and has an option at the bottom to close the app

  • Cool

  • Cool, but can we please get a feature were we can save pictures and videos directly to our phones or Apple/android devices. It’s the one thing I have been wanting for a while now.
    The app is still really cool though.

  • It won’t even load it says can’t sign in try again later or whatever and when I do try again later it still says that?

  • Gonna cancel my ps5 preorder screw you Sony can’t sort your regions or countries it’s 2020 there’s more then US and GB ffs, add the Baltics, Middle East there’s people complaining since PS4 came out and you can’t sort it out. Ms wins in that department any day and if I buy a damn system I want to use it under my country not a different continent

  • The app is missing some pretty obvious features such as the ability to sort and/or filter your game library, and after redeeming a code or purchasing it takes literally hours to show up in the queue to initiate a download.

  • Turns out the ps5 cannot handle a wishlist and having on the games store page screenshot or videos.
    Sound more like a downgrade not an upgrade.

  • Can’t wait for wish list integration and will we get a “new this week” tab?

  • I love the new update it’s amazing thanks

  • Still not updating.

  • 1:40PM EST and still no update.

  • Any plans for a PC version of this app? It would be great if i could communicate in PSN parties from my PC

  • When is the PS App update for Android still waiting, Sony please update PS App on Google Play, no update on Google play yet, you can only update on Apple devices not Android yet, please update 🙏

  • Play store still has the older version.

  • I like the new UI, but Im sad that instead of taking away the wishlist to expand it and implement it better its just gone entirely. There are hundreds of games Id like to play so I like to see them all in one place so I know when ones gone on sale. Kind of seems like a base feature for an online storefront to just be completely absent

  • So I see there’s no easy way to report spam messages or block spam sending contacts through the app.

  • Anyone in the UK got the updated application yet?

  • It’s currently 2:58pm here in Connecticut in the North East USA and I JUST checked the Google Play Store on my galaxy A50 phone and Ive been waiting for the new PS Store app update since yesterday but I’ve still yet to see the update. In fact the app in the Google Play Store still shows the old version even though the app update says “Updated October 28th 2020”. Wondering when the update will finally get here. Hopefully soon.

  • I have been looking for it and now thanks to @philip_squared I know it’s not out yet. Thanks

  • Bring back the Wishlist

  • I really like the new layout. Can’t wait to use it more.

  • Anyone else with Android cant get the updated version of the app? I tried everything and still cant get the updated app

  • Will my picture and videos be able to go from the PlayStation to my phone?

  • Still don’t have the update

  • PlayStation How I change my background profile on the new update?

  • I love the new update, the app looks great, everything seems a lot better! One thing though : where is my wish list that I had? I loved the old app for the simple fact that I could have a wish list of games to buy for later. I don’t see that anymore wich is a huge bummer.

  • When is the update going to come out?
    It still hasn’t popped up for me.
    I have a galaxy note 8 and live in the United states if that has to do with anything.

  • When is the new update for Playstation App coming to Android?

  • I hope in the future the ps app can integrate the community and the activities, so far I like the new look on the app, congratulations!

  • The new app will not load onto my iPhone SE (original one)

  • The update does not appear to be happening for Android…gotta love it

  • My app wont update. Please help.

  • No wishlist. No thank.
    Uninstalled the ‘new’ app and reinstalled the previous version.

  • I did not recive the update until now . Why?!!!

  • UI is nice, but UX is terrible. The navigation is a nightmare. It’s not very intuitive.

    First of all, “Parties” and “Friends” should not be there. In most cases, the top of the screen is navigation, titles, and controls.
    For example, in “Game Library,” because of “Parties” and “Friends” on the top, it’s a very crowded page. It will be harder to add more features like “Sort of” or “Fitters.”
    It makes every page crowded.

    Essential features like “Parties” and “Friends” should put into tap bar on the bottom. It’s easier to access. Tap bar provides the ability to switch between different sections of an app quickly; every section focuses on one thing, less confusion.

    Not just that, “Parties” and “Friends” on the top will cause other problems, such as:
    -The UI design of “Partys” and “Friends” is not how it usually uses. This kind of design will constantly make you want to swipe up or down.
    -Counts of online friends on the top corner look like unread notifications; it will make you want to tap it to clear. For some people, it is annoying.

    As an app designer for years, if I am designing this app, I will put the app structure like this:
    -Explore(home page), including news, move “Search,” “Notification” at the top right corner. This section is about getting information.
    -Parties,
    -Friends, check who is online, what they are playing.
    -PS Store,
    -Personal, move “Profile,” “Recently playing,” “Game Library,” “Settings,” into this page. This section is all about my stuff.

    Why we don’t need “Play,” “Search,” “Game Library” on the bottom:
    1.”Friends playing” is already included in the “Friends,”
    2.”Recently playing” is not that important. It shouldn’t take that much valuable space. Besides, I am fully aware of what I play recently.
    3.”Game Library” is a feature we used less frequently than other features like parties.
    4.”Search” is a blank page when you are not using it. You always need to tap the search bar to pull up the keyboard. Change “Search” into a control icon and put it into Explore, it will not lose anything but give the space to a more important feature. Both are two steps.

  • I like the new update. It looks great and is easy to use, but not happy they removed the Wishlist function from the store.

  • Where ia s “Whats new”? How can i see my friends posts and comments?

  • There is no update for the App at xiaomi note 7, android 9,0, Czech Republic

  • Just updated my app, now it won’t open. Can’t even login any more. Have tried reinstalling, but still doesn’t work.

  • unfortunately google playstore has not updated anything at all, i still have the old version.

  • I have a Galaxy 9 with Android 10 and still no Playstation App update.

    I think is being delayed, and I live in New York.

  • Finally got the update. Can’t wait to try the full features after getting a PS5 if I manage to get my hands on one!!

  • I’ve updated to the App version 20.9.3 but it won’t let me log in, it says Can’t sign in, Something went wrong. Wait a moment and try again. Close App. I’m using an LG G7 running android 9.0. HelP!!!!

  • I updated my PS APP and I love it but when I get a notification it’s doesn’t show I have to go on the app to see that I got a notification and all my notifications settings are on
    On both phone settings and app settings

  • hello dear sony app the new update is out on the apple store but it aint up to date on the google play as i am using roid 10 and if its gona take more time for the roid can u please confirme when ?

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