PS4 system software update 8.00 launching today

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PS4 system software update 8.00 launching today

Includes changes to Party and Messages features, new avatars, updated parental controls and more.

UPDATE: Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.  

Our latest system software update for PlayStation 4, version 8.00, is launching today globally. This update includes changes to the existing Party and Messages features, new avatars, updated parental controls and more.

Here are some of the key features in this update:

Updates to Party and Messages

Following this update, Party and Messages will be more tightly linked together and you will see changes to the UI. Both apps will now use the same ‘Groups’ of players for Party voice chats and message exchanges, instead of having different groups setup across the two apps. So now you can start a Party chat or send a message to the group you’ve previously chatted with across PS4, as well as PS5 when it launches.

New Avatars

We’re expanding the collection of pre-set avatars for players to showcase on their Profile. An array of new avatars from your favorite games will be available, including Bloodborne, Journey, Ghost of Tsushima, God of War, The Last of Us Part II, The Last of Us Remastered, Uncharted 4: A Thief’s End and many more.

Mute all Mics from Quick Menu

We’ve added an option to “Mute all Microphones” in the Quick Menu, so you can easily mute your mics while gaming.

Simplified and more flexible Parental Controls

Under Parental Controls, we’re combining the ‘Communicating with Other Players’ and ‘Viewing Content Created by other Players’ into one setting – ‘Communication and User Generated Content’-  to cover both areas of communication and UGC sharing. This offers a simpler setting that’s easier for parents to understand and apply to their children.

 In addition, children can send a request to their parents to use communications features in specific games. When a child sends this request, the parent will receive an email notification and can choose to make an exception for that game and allow the child to use its communications and UGC features. This will provide more flexibility to both parents and children.

Enhanced 2-Step Verification

The 2-Step Verification (2SV) feature on PS4 will be enhanced to support third party authenticator apps as an option during the activation flow and 2SV sign-in across PS4, mobile and web.

Removal of Event Creation and Private Community Creation

After 8.00, you will no longer be able to create Events or access existing Events created by other users.

We’re also removing the ability to create private Communities under the Community app on PS4. If you already have existing private Communities, you can continue to access them.

Updates to Remote Play App on Mobile and PC

At the same time as 8.00, the existing PS4 Remote Play app on mobile (iOS/Android), Windows PC and Mac, will change its name to PS Remote Play, and the option to connect to PS5 will be added. You’ll need to sign in to PSN from your PS5 to be able to access the feature, so sit tight until PS5 launches this November!

 As a reminder, a PS4 system with a wired connection via a LAN cable is recommended to download the update.

Comments are closed.


  • With this new update appearing offline gives you an code (WS-36770-3).
    I looked it up and it doesn’t even exist yet.
    Am I the first one to see this?

  • Yeah this update is kinda broken bc it wont let me access my friends list und of my friends is in the party chat but leave or get kicked bc he isnt in it as well.

  • 8.0 is a ps killer wtf sony

  • When I try to join the party of someone on 7.55 it tells me that I can’t join because the party was created on PS Vita.

  • My friends list won’t load at all after updating (error WS-44369-6)

  • U need to bring a update out to fix this update sort it out Sony

  • I’m sorry but this was a big loss on ur part, the party’s were fine the way they were, like why can’t I make a community party or just make a normal party without doing it through messages.

    • If it weren’t broke wtf

    • Indeed I feel the same way. Now I can’t just join a friends open party chat. I have to be noticed, be in a message group, get invited through a party within the message group, and then if i want to invite other players to the party chat I have to proceed to invite them to a message group. This is so broken.

  • this new update is a joke have to start a group just so i can make a party and whenever i try add more than one person it just says can’t load

  • Since updating my system to the new 8.0 version I’ve had nothing but problems. I can’t talk to any of my friends, I keep getting all these errors but my biggest concern is the recording of my voice and conversation in party chat. Now I’ve had a playstation since the very old first ps1, however with all these changes and personal privacy violation for there own gain, has gotten me wondering what are they doing? Seriously. If they don’t fix any of these issues then I’ll just stick to xbox and support them.

  • Don’t forget the pop up that says “VOICE CHAT IS RECORDED FOR MODERATION”

  • I honestly think this is the worst update. It completely ruined the party app on the PlayStation, instead of joining a party and inviting my friends I now have to make a new message group just to get my friends to join the party and every time I want to make a new friend group to talk to my friends in party it’s says “an error has occurred”.


  • I’ve updated the ps to 8.00 and my friends have now magically all disappeared??

  • When i try to log in with ps remote control it says that i need an update but i have the last version of it 3.0.0 (android)

  • I understand the party and how your supposed to make it in a chat or whatever, but I tried going into my friends list and it just says ‘cannot load’ and the refresh option. Even when I press the refresh option it still says ‘Cannot load (WS-44369-6)’ Is this a software bug??

    • Ok so I think things are starting to clear and get patched in the update because it just came out. I can see my ‘Custom lists’ with my friends on it and the ‘Now playing’ aswell as the ‘Played together’ bar. But still not my actual friends in the ‘All friends’ bar.

  • HELP
    Sony what’s going on with the psn Greece?
    At first I and my friends trophies lvl increased like I was 6 lvl and I went to 85 for no reason.
    And now after I did the new 8.00 update the PS4 says that I’m connected to the psn and at the same time that I’m not
    And I can’t access online games,ps store, friends,messages and everything other that is communicating with the psn
    Maybe my update got corrupted I don’t know..
    Pls someone reply
    I also tried other users to see if it will work, it didn’t

  • Yeah no this update only broke my party and friends functions now I can’t play with my friends properly and i get an error code that doesn’t even exist: WA-44369-6

    • I think it’s because of the update because the same thing happened to me, I think the update is still patching stuff even if it’s updated

  • This does not work. It has deleted all of my friends and will not allow me to create parties. My brother who has also updated this mor ing has the same issue. I recommend not downloading this update until it’s evident they have fixed the issues.

  • I’m getting an unknown error when I attempt to access my friends list. It will not allow me to load up my friends or make parties. This began after the update was installed.

  • What a shi* update!

  • I downloaded the 8.00 version, but het a error. I can’t see my friends anymore or join there party. This was after downloading the 8.00 version. Jordy

  • I prefer the original party system the only good thing I see is the mute and unmute from quick menu please can we stick with the old layout

  • hi please release it on official site also. I changed my hardisk drive to ssd and now its asking for update file of version 8.0 and above.

  • Why are my conversations being recorded? Moderation? I can only make playstation parties with people who have agreed to this. My mobile phone company don’t record my calls for “moderation” And why do I have to agree to this? If this is the way forward im afraid I will be cancelling my PS5.

    • “Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.”

  • Mine isn’t working getting error codes can’t display friends or create a party ! Come on Sony ….

  • Having issues after the update can’t join friends or parties

  • This is proof that the government is spying on us, ain’t no way that this is the first time being implemented where were being recorded, government can listen to your phone calls now you can’t even sit in a gaming party without somebody listening in, looks like I’m not joining anybodys party anytime soon put it that way

    • I-sully-i

      The UK is the most watched and spy country in the world. It has more cctv cameras then any country on the planet. But that’s the British for you, there corrupt to the core. This is why England need there own Parliament for the English.

  • Just updated to v8.0 and can’t access friends list? Please sort asap!

  • After update. Friends list doesn’t work. Also can’t join party chat that I get invites for……what have you done Sony??????

  • Can’t see my friends list any more after update

  • The new avatars are amazing! Ape Escape 3, Puppeteer, Knack, Gravity Rush! Awesome!

  • I happy for come the new version system software playstation .but after download it I can’t see my friend list in ps4 and invite they and see profile other players.
    please fix it .I think you should check your server codes.
    thanks :)

  • The Remote app is not working, it is telling me I need to update the app. How soon will the Ps remote play app update be available on the android play store?

  • I personally think this update makes it harder to invite your friends the old way was much faster and simple Please change the party invite setting back.

  • A great feature would be the ability to adjust the level of each party member’s sound level. Some players’ are too loud, others are too quiet. You’re constantly adjusting the party-game sound levels, asking some to move their mic away from their noise holes and others to bring the mic into the same room as their mouth.
    For instance- one dude I game with must keep his mic behind his head- so quiet. Another dude, I can here myself talking through his headset, and he has this constant whine/electrical noise that obliterates the first dude’s voice. Oh, and if it’s hot where he lives, forget about hearing anything/anyone else above the wind noise (sounds like a 4-hour earthquake).
    Can’t turn down the second dude’s level (so I can hear the game) without turning down the first dude’s level.
    (I’m exaggerating to make my point, obviously)

    Extremely buged update. Friend list errors. Oh I’m almost 100% on “VOICE CHAT IS RECORDED FOR MODERATION” breaks f ton of usa laws and privacy acts. Been playing playstation sense xemogears on ps1 but now sense your increasing of censorship and “VOICE CHAT IS RECORDED FOR MODERATION”
    I’m dropping you for xbox tell you go back being playstation I grow up with not a big brother helicopter partner.

  • Please change it back this update makes my brain hurt

  • So, since the update, I can’t view a friend list to see who is online, nor can I start a party with anyone I want to be in chat with.
    I’m all for updates to improve things, but the old adage of “if it ain’t broke, don’t fix it” comes to mind, when things seem this broken.
    Any word on a patch or way to fix this mess you’ve created?

  • Got the update! There’s an issue with viewing friends list on the ps4 WS-44369-6

  • I know I’m talking for everyone while saying this but your new software update sucks the old way for parties was so much easier and simple

  • I’ve just done the update 8.00 and now my friends don’t appear anymore, anyone having the same issue

  • So this update:

    • Removes Events, a useful features for organizing friends.
    • Further cripples PS Communities.
    • Wedges Parties into PS Message Groups, a feature no one wants.
    • Removes the ability of friends to join your parties freely, a feature used by many.
    • Suggests that 2FA with an authenticator is a thing, when it’s not actually ready to be used since there’s no set up UI anywhere
    • Introduces a wide spread service failure with the Friends list feature, thereby crippling the new and less useful Party system.
    • Adds surveillance to voice parties which you cannot opt out of, since self moderation of voice parties is already trivial (kick people).

    Did I miss anything? This seems like a big steaming pile of less useful with a whole lot of nothing good.

  • Am i the only one that has bugs

  • Hey I just download the update at 530 and I cant see my freinds or text anybody but I cant still see my game morden warfare I was doe loading it is still downloading but I cant text my freinds or see them

  • No sony decided to break the playstation again and somehow found a way for their whole community to hate them again

  • Doe’s other people also have problems with loading you friends?

  • The most baddest update ever can’t even invite my friends for the party

  • Can’t access my friends list nor invite said friends to a party since 8.00 update. Don’t download !! Broken update!!!!

  • The updates broken. Thanks Sony.

  • So… How do you start a private party now?
    I tried creating a chat party but it forced me to first pick a friend from my friends list.. And once in the party it said his name as party owner and nowhere to set the party as private/hidden.


    • hey remember the parties are now being recorded without our permission for some reason soo double check on what your saying.

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