PS4 system software update 8.00 launching today

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PS4 system software update 8.00 launching today

Includes changes to Party and Messages features, new avatars, updated parental controls and more.

UPDATE: Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.  


Our latest system software update for PlayStation 4, version 8.00, is launching today globally. This update includes changes to the existing Party and Messages features, new avatars, updated parental controls and more.

Here are some of the key features in this update:

Updates to Party and Messages

Following this update, Party and Messages will be more tightly linked together and you will see changes to the UI. Both apps will now use the same ‘Groups’ of players for Party voice chats and message exchanges, instead of having different groups setup across the two apps. So now you can start a Party chat or send a message to the group you’ve previously chatted with across PS4, as well as PS5 when it launches.

New Avatars

We’re expanding the collection of pre-set avatars for players to showcase on their Profile. An array of new avatars from your favorite games will be available, including Bloodborne, Journey, Ghost of Tsushima, God of War, The Last of Us Part II, The Last of Us Remastered, Uncharted 4: A Thief’s End and many more.

Mute all Mics from Quick Menu

We’ve added an option to “Mute all Microphones” in the Quick Menu, so you can easily mute your mics while gaming.

Simplified and more flexible Parental Controls

Under Parental Controls, we’re combining the ‘Communicating with Other Players’ and ‘Viewing Content Created by other Players’ into one setting – ‘Communication and User Generated Content’-  to cover both areas of communication and UGC sharing. This offers a simpler setting that’s easier for parents to understand and apply to their children.

 In addition, children can send a request to their parents to use communications features in specific games. When a child sends this request, the parent will receive an email notification and can choose to make an exception for that game and allow the child to use its communications and UGC features. This will provide more flexibility to both parents and children.

Enhanced 2-Step Verification

The 2-Step Verification (2SV) feature on PS4 will be enhanced to support third party authenticator apps as an option during the activation flow and 2SV sign-in across PS4, mobile and web.

Removal of Event Creation and Private Community Creation

After 8.00, you will no longer be able to create Events or access existing Events created by other users.

We’re also removing the ability to create private Communities under the Community app on PS4. If you already have existing private Communities, you can continue to access them.

Updates to Remote Play App on Mobile and PC

At the same time as 8.00, the existing PS4 Remote Play app on mobile (iOS/Android), Windows PC and Mac, will change its name to PS Remote Play, and the option to connect to PS5 will be added. You’ll need to sign in to PSN from your PS5 to be able to access the feature, so sit tight until PS5 launches this November!

 As a reminder, a PS4 system with a wired connection via a LAN cable is recommended to download the update.

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2,748 Comments

  • Is the solution to this terrible update, an X-Box?

  • Honestly? The party system did not need changing. I can only assume this is for integration with PS5. But it is objectively worse. It now takes longer and is a way more roundabout way of creating parties. Plus no public/private option makes no sense. This is genuinely a step backwards.

    • This is past ridiculous. Sony is only about the money and legal anymore. Take for example thier many disputes on cross-platform. After 20 yrs of loyalty I may go to Microsoft (the other money hungry company with better tech support)

  • After this update my ps4 isn’t working properly, it keeps freezing and isn’t allowing me to create or join party invites. It keeps saying “Your system software is different to the party owners or the party was created on PS Vita” but the party owner also has done the same update and is having no issues? Can someone please help me

  • Why it’s too complicated to create a party? I can’t do it anymore

  • I can’t do anything with this new opdate..

  • My friends list doesn’t work. Just comes up with an error code (ws-44369-6) Not a fan of your friends not being able to just join the party chat because since the friends list isn’t working I can’t find any of them to actually add them…frustrating.

  • Great, updated now nothing works. Friendlist refuses to load, says no friends online when im getting messages telling me they are all online, messages wont open, party invites wont work with the message recieved party invite was sent from a PS Vita. Well done Sony you really dropped the WHOLE pile this time

  • Update has just ruined loads off peoples friends lists and not being able to show online plus error code dosnt come up in psn error code finder what are you doing to sort this sony not good at all.

  • Jesus Sony. I was in the middle of time limited event in FF XIV, and the system update signed me out from PSN, forcing me to do the update.

    And people make fun of Microsoft for stupid Windows updates that interrupt gameplay, without the option to postpone them.

    • @Yami_no_Seitaro

      Were you playing a digital copy of the game or physical copy? These updates are becoming very intrusive and controlling which I despise.

      People should update these updates manually, when they want to.

    • @Strangeheaven digital copy

  • Just updated. Now I cant see any of my friends in my friends list. What the heck Sony?

  • You altso made it impossible to see online friends, and start a groupchat👍

  • Guys, this software update just made my friends list disappear! And I also cannot create any party. Any advice on how to fix this??

    • And my friend list it gone and the ps4 is SOOOOOOO LAGGY i swear it took 5 mins just to invite a message group yeah im not liking this update sorry sony

  • Love the update features only problem is that since the update My friends tab isnt working at all

  • Anyone else’s friends list not loading at all ? even in other games

  • Sony fix, friends list, party invite, and game invite problems please !!

  • I just did the new update and it broke my PS4 I can’t use anything anymore my friends list won’t open I can’t make party’s it just goes to make group chat instead my WiFi dosnt work anymore when just before I did the update everything worked perfectly

  • PlayStation, please fix this bugged update!

  • Hi sony im not trying to be mean or anything but this new update sucks like why change the party thing make it the old way please

  • This update feels like a big step back in terms of user experience when dealing with friends. First is the bug that prevents basically everyone from seeing their friends. Second is the new party system. Making something more complicated for the user for seeming no reason is never a good thing. Not to mention it removes the ability to create your own private party to not have to deal with in game voice chat. Considering that no one is happy about these changes, I really hope they are reverted.

  • I beg you please, give us the old party system, this one is only problematic. It never needed to be changed, it was perfect the way it was. Please hear us and give it back.

  • Update the PSBLOG.

    The blog needs some organisation.

    1. Flags of countries for each comments. So we know which country the commentor is from. Simular to what the EU Blog had until Sony decided to take one step back.

    2. Thumbs Up/Thumbs Down or Helpful Button.

    3. Keep all comments numbered, for example, if the user has read say the latest comment being the 40th comment for instance, then you’ll easily know where you left off👍

    Give people options to customize the PSBLOG which benefits them. It would be most appreciated 😊

  • I just installed 8.00 and now I can’t see my friends

  • This is the worst update ever just change it back there was no reason I’m thinking about getting a pc now it’s just gave me more of a reason to get one now

  • The new update sucks can’t see my friends list it was fine the way it was set up

  • What don’t k ow where to start with this update.
    Firstly why the f would you change it since it was perfectly fine before hand but now we need to make a message group so you can make a party why is this a thing Sony like why.
    Secondly why is it so hard to invite friends to anything like all i wanted to do is play some bo3 zombies and play r6 but no I can play it with friends since the new fing update

  • The group updates is one of the worst so far

  • It’s amazing…it’s just missing one thing discord app

  • So far it sucks, can’t chat with old friends and keep getting. WS-44369-6 error code….

  • Update is bugged, no friends list and party chat has connectivity issues. When will this be fixed please?

  • Fix your update

  • Well Todays update Friends not showing trying ot make a party it takes you to create Group Whats going off sony dont you test before you roll a update out

  • What have you done cant see my friends list unless i go to search or recently played? Cant see my notifications. Cant create a private party anymore not that i can send friends invites anyway. I guess the reason you removed private partys is because you now want to record our conversations taking away our rights which i am not happy about. I mean this update is really bad do you not test these out b4 releasing them or are we your lab rats to test on. Xbox sounds rather inviting at the moment.

    • Omg the hell is this update?! Everythings so broken! This is the worst update in ps4 history.. Parties are so messed up now! I cant just join a random party noe i have to create a group and all that crap wooooow playstation u messed up big time

  • It’s a shame seeing you releasing a update when it’s not fully functional. Trying to make a party became impossible, can’t add friends, can’t see my online friends and have to use game chat to communicate. We do pay a plus subscription and are.not being able to make full use of it. Would be nice if you perfect the update before releasing it

  • Already problems with it… trouble starting a party, can’t view friends list

  • Worst update from PlayStation yet the party’s are way to complicated and it broke everything besides from YouTube and Netflix can’t do anything else can’t they just undo this update can’t even join my friends party’s

    • I can’t join party unless they update to the same system software but my friends aren’t going to because it will brake there PS4 well done Sony you done a good job on this update broke my PlayStation

  • Now parties are broken. Why can’t you just start a party by yourself and friends join? Now you have to have a group?

  • My friend said something interesting to me the other day, which I have yet to try out.

    He said if you turn off your Router, you can’t play no games on your PS4 at all. Being Physical or Digital games.

    Please tell me this is not true?

  • Did the update and now its stuck on thw error occured screen and wont allow me to click anything. Even unplugged and when I turned it back on its still in thw error occurred screen. Thanks playstation. Good work

  • The last update created a file error that crashed both my ps4 hard drives and cost me money and lost progress of this update did the same you’re will you take responsibility?

  • Ok I know it says dont be a jerk.. But I’m just saying since this update came out i can see any of my friends or use any of my apps accept the playstation store and sharefactory, idk it might be my internet or something but just wanted to put it out there..

  • Ya’lls new update is trash can’t see friends to send invites to only pubg works to send invites to game but everything else want work.need to fix this update fast before y’all lose customers and go to xbox

  • Has anyone ps4 start showing their friends list yet?

  • Why? You didn’t need to change party’s you could have kept private parties that’s all I care about is private parties because I like my privacy. Switching to Xbox or pc suck my ass

  • This new party system is a BS, bring back the old one!!!! It is all messed up since beta, how do you think this is gonna be good?!?!?!?

  • My friend list won’t load

  • No offence but you made the party system more confusing and complex I can’t view my friends list or invite friends to the new group party and it’s an endless loading symbol

  • I don’t want to be spied on by Sony. Why is the party chat recorded for moderation? Who is going to moderate it. We can have an innocent discussion about some game, and one salty person is going to report it and they will ban us because we’re planning to rob a bank in GTA online? WTF.

    Also the new party system is stupid. I’m fine with my friends just joining my party if it’s open. I don’t want to add them to a group first.

    Another thing is that I just tried to create a party and it told me to create a group. Ok. I chose a group and then blank screen. How long does it take to create a party? Stupid update is stupid.

  • Sony!!! Fix your Broken Update!!!!!!☠️☠️☠️☠️☠️☠️☠️☠️☠️

  • I cant see my friends list and i cant join a party chat fix please

  • Made it so U can not see ur friends and can only have 1 other person in party if they don’t fix just change to X Box

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