PlayStation 2019 Wrap-Up Looks back at Your 2019 Gaming Year

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PlayStation 2019 Wrap-Up Looks back at Your 2019 Gaming Year

Celebrate your achievements with a free PS4 Theme and seven avatars.

2020 is shaping up to be a great year in gaming, with a new console generation and plenty of new games to look forward to. But first, we wanted to give our fans a look at their PlayStation year-end wrap up from 2019. It’s a fun way to reflect on your fondest gaming memories of the past year.

From today until February 14, the will provide a look back at your* gaming year on PlayStation 4, with stats such as the number of games played, top genres, earned trophies and more.

Take a look at some of my stats below!



To make it extra special, we’re giving all eligible PlayStation fans a free dynamic theme and seven avatars to celebrate their gaming achievements in 2019, and reflect their gameplay persona:

  • Action Hero — for the gamer who lives for the epic moments in action-adventure games
  • Legendary Warrior — for the gamer who steps up to the challenge in fighting games
  • Master Explorer — for the gamer who has continually aced that platformer game
  • Master Strategist — for the gamer who loves solving puzzles in a good strategy game
  • Speed Demon — for the gamer who leaves their fellow drivers in the dust in a fast-paced driving/racing game
  • Sports Phenom — for the gamer with a competitive edge and a love for sports games
  • Marksman — for the gamer who hits their mark in a shooter game

So which avatar are you? Look out for an email** with the results, or go to our website to find out. You can also easily share your achievements with your fellow gamers on social media with the share feature that’s integrated on the website.

Enjoy!

*Users need to have a registered PSN account in their region, be age 18 years or over, have played games on a PS4 console for at least 10 hours between January 1, 2019 and December 10, 2019, and have allowed us to collect “additional data.” Users can check their settings on PS4 at [Settings] > [Device Data/Health & Safety] > [Device Data].
** Users need to have opted in to receive marketing emails via the Notifications Settings on their PSN account.

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297 Comments

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  • Has anyone else not been able to use the PlayStation 2019 Wrap-Up Theme after redeeming the code? I went to my themes and its in there but has a Padlock Icon in the bottom right corner and when I click on it to use it i get a message that says “Cannot Use Content. To use the content, purchase it from the PlayStation Store.” But when I do that I get another message that says “This Content cannot be selected at this time.” So what gives?

  • I disabled adblocker, refreshed many-many times and I got it now.

  • can´t redeem rewards either. i saw my 2019 resume, clicked the reward button, it says i completed the task 1/1, but the 2 cats says i dont have a reward available.
    SO, WHATS THE NEXT STEP???!!!

    • the same tthingits happening to me, but for another reason i dont have anymore the task so it dont let me do anything

  • Can’t redeem my prise. :(

  • ive used several browsers with the adblock off. the task is finally marked as complete, yet the rewards still wont show up

  • I can get the code to come up just fine. But when I go to redeem it says it has already been claimed. I got screwed.

  • How do I receive my theme and avatars? I’ve reviewed my stats and I’m a master strategist which is pretty awesome!

  • Even though i see my Year Review the quest wont register as having done so cant get my code. For some reason didnt get email either… which is weird cuz i get all the other ones. /sigh

    • Well did what others said and disabled popup & ad blocker and took a few tries but finally got code. Now put popup & ad blocked back on and still was shown code. So who knows if system was just slowed down or what. At least i got the stuff

  • My playstation doesn’t have that setting option and its giving me that location error

  • I guess we have to wait, maybe the servers haven’t activated the code or something this thing lasts till February…

  • Where do I view these tasks everyone keeps talking about?

  • It would be nice if PlayStation realized that many, many people do not receive e-mails from PlayStation and there’s no way to start receiving them. I don’t even remember ever unsubscribing and I stopped receiving them.

  • I viewed my stats, but when I click redeem, its says 0/1 tasks completed (which is view your own stats). How do I fix this?

    • It finally says 1/1, which is great, but it still says no rewards available when I click “view reward.” Still confused at what’s going on.

  • This is one of the things i look forward to every new year. great theyre also exclusive rewards. i feel they should also be exclusive rewards to players that put in more hours but still love the rewards

  • It says there are no rewards availabe, help me pls

  • Not working for me in us

  • keeps telling me i dont have the quest completed. wth any work arounds,im using chrome no ad blocker and that keeps repeating. great reward.

  • This is still not working. It’s saying 0/1 tasks complete.

  • Same in mx

  • Speed Demon! No surprise for me. I do love my driving games! I had 1,300 hours across 107 games. Justin, you had over 1,000hrs across 3 games. Just shows your love for the titles!

  • Mine is way, WAY off. Trophies seem correct, but games, hours, etc… is all wrong…

  • UK account. Can’t even view my statistics. What can I do to fix this please. Tried logging in multiple times across different platforms and I get the same thing each time.

  • Jeje

  • The stats are not correct: I have a total, in theory, of 436 hours played, 47 of them online and 389 local..
    But I have 264 hours just in The Division 2.. That’s online.
    Also Assassins Odysey comes in first for my top 3 games with 229 hours. That combined with The division goes to 493 hours.

    And it says that I played 69 days. The stats don’t match up..

  • I’ve been keeping my eyes peeled for an email. I know one year it was sent via email so I kept it for future reference…

    Happy to see this feature being continued. Always interesting to see just how ridiculous my hours logged are and how many/few games I’ve played any given year….

    For the record.
    Destiny 2 – 933 Hours (which I didn’t even start playing again until I was done with The Show)
    The Show ’19 – 716 Hours
    Monster Hunter (World?) – 272 Hours (which seems light since I went into Iceborne with something like 450 hours, 0 of which came this year and now I”m closing in on or up to 900 Hours total atm)

    3550 Total Hours!! Somehow I managed to miss some some days though as it states 334 Days played

  • Not available in Saudi Arabia?

  • Vamos , si no puedo hacer mi resumen de 2019 …cuando podré hacerlo ?
    O ya no me dejáis hacerlo , tengo más de 18 , mas de 10h !!! Quiero que me funcione ! Entre muy feliz y me ido muy decepcionado.

  • hi, I live in Switzerland I have problems when I try to check my stats, this account is from Mexico, now I move out to Europe and when I try to check the page it doesn’t work, it says that I’m in the wrong region or something like that

  • Estimados Playstation, Buenas Tardes

    Muchas Gracias por el reconocimiento aunque es algo pequeño espere esto desde que juego a la playstation.
    siempre espere que ustedes me dijeran “Juan estamos al tanto de lo que nos quieres” . con esto me lo responden
    Se viene el 2020 y mas fuertes para superar estas marca, para dejar la ps4 como se debe e ir por la PS5.

    Playstation un estilo de vida.

    Saludos Cordiales
    se despide JuanBandicot
    Santiago de Chile.

  • Ok, so this still hasn’t been fixed? Im 28, in the US and have promo emails set, but I’ve received no email, and at the end of my review it just says im an action hero and to share my results, there’s no button to claim anything..

  • To those having trouble finding the Claim Rewards Button at the results: I was using Google Chrome and it wasn’t working. I downloaded and Used Firefox Browser for it to work.
    With Firefox Browser the Wrap-up Page worked Flawlessly. Hopes this help you guys.

    TL;DR: Use Firefox Browser….it works better than Google Chrome.

    • This actually worked and helped out a lot thanks. I’ve been trying to get it for about a day now.

    • Tried that. Downloaded it on my ohone and logged in. No luck, per usual. My guess is Sony was stupid enough to make these limited redeem. That only incredibly incompetent people who worked on this.

  • J’Arrive pas a claim la récompense ses plate la

  • It still isn’t working. I whitelisted the site on my adblock. I tried doing it on Firefox instead. (I’m normally using Chrome) Still the same problem. And sometimes it goes back to saying that I did not complete the task. Still no e-mail either.

  • Mine said

    Check out your personalised 2019 Wrap-Up
    PlayStation 2019 Wrap-up theme and avatar

    Quest Unavailable.

    How can i redeem my prize? if it said like this?

  • Here from Thailand. I got the mail and really excited to see my stats and claim the rewards. But all i got is the “404 page is not available”. Very, very frustrated. Please send another email or notice to players in Asia when you done fixing this.

  • i live in the US, i am above the age of 18, and have played well over 10+ days worth of gameplay all year. so Sony why do i still get the “PLAYSTATION 2019 Wrap-Up is only available in select locations. Users must also be 18 years or older and have more than 10 gameplay hours for 2019 prior to December 10th”!?? Is the Playstation website really that broken and unreliable!??

  • My theme is locked is it not available in the uk but got the avatars?

  • wow. ad block is disabled, i finally got the email. still the same thing of “Sorry! There are no rewards available at this time!”. nothing works

  • “The prepaid card could not be redeemed. Please try again later.” What the hell does that mean?

  • This is awesome! You should keep it on a monthly basis too. I stopped receiving that info quite some time ago. Bummer…

  • It give the code a said that the code is already redeemed. Help!!! I only use the code one time, and said that.

  • Not able to redeem my rewards. I try and I get “this code has already been redeemed”, yet I do not have the theme or my avatars?
    Canadian here if that matters.

  • this isn’t fixed at all. it won’t let me get to the page because it still says “it’s available in certain regions” or something like that. fix it!

  • “PALYSTATION 2019 Wrap-up is only available in select regions…” I have an USA account, played a lot more than 10 hours and i have more than 18, ur messing with me Sony.

  • Why is it only 18+? It’s a report of hours played etc. What is the age restriction for?

  • It’s working now, awesome! Thank you!

  • Where I just did this, is it showing the time I’ve gamed for this year so far?

  • Or is it just showing last years hours?

  • Not fixed. Still saying my code was redeemed when it wasn’t.

  • These are pretty cool! Thank you for a great year :)

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