Now that PlayStation Network is once again operational, a great many of you are once again enjoying playing games online. Of course, that’s only part of the Network’s offerings – and you’ve got some questions about how the downtime affected planned releases and online events. Here are answers to some of the more pressing queries:
Q: So what exactly is working right now?
A: Sign-in for PlayStation Network and Qriocity (including the resetting of passwords), online gameplay for PS3 and PSP, playback of rental video content on PS3 (if within rental period), Music Unlimited powered by Qriocity on PS3 (for current subscribers), access to services such as Netflix, Hulu, Vudu, and MLB.tv, “Friends” category on PS3 (including Friends List, Chat Functionality, Trophy Comparison, etc), in-game leaderboards, and PlayStation Home.Q: I’m having trouble changing my password/I forgot which email I used on my account/I used a fake email to set up my account.
A: Click here for a set of tips on resetting your password. If you’ve gone through the process and are waiting for an email from us, please note that the very large number of requests has caused certain ISPs to slow the rate at which recipients get emails from us. Please be patient as the systems work through the backlog.Q: The PlayStation Store hasn’t updated since April 19th. When can I download digital games that were planned to be released since then?
A: To date, three Tuesday publishes were missed, which included items like Under Siege and the MotorStorm Apocalypse demo. Rest assured that you won’t miss any of this great content. To catch up on the large amount of material, we’ll be publishing to the PlayStation Store multiple times per week once commerce functionality is restored. We will update the PlayStation.Blog with information on timing of the Store restoration, as well as the full list of new content as each publish occurs.Q: How will PlayStation Plus members be affected by the PSN downtime? A number of games/items were slated to go live or come down on April 26th.
A: We will be picking back up with the PlayStation Plus content calendar where we left off to ensure that you won’t miss out on anything.Q: Sucker Punch has indicated that they will extend the inFAMOUS 2 beta. Any details?
A: Sucker Punch is evaluating extending the inFAMOUS 2 beta, as well as expanding its scope. Stay tuned for more details here in the coming days.Q: Is anything special planned for the SOCOM 4 multiplayer community?
A: Zipper will announce details on activities to re-engage fans of SOCOM 4 who have patiently waited to play online.Q: What about the Call of Duty: Black Ops Double XP weekend that was missed while PSN was down?
A: We have been in discussions with our friends at Treyarch, and they have ensured that all Call of Duty: Black Ops fans will get an extra Double XP event as soon as PSN comes back online. We don’t have details on timing just yet, but look forward to an announcement as soon as we have news.Q: How can I redeem the Welcome Back offer that was mentioned by Kazuo Hirai? What’s in it?
A: Hang tight – we’ll be announcing all the details soon.Q: How can I sign up for the Debix AllClear ID Plus protection announced last week?
A: More details are coming soon.Q: When will the PlayStation.Blog start talking about games again?
A: Tomorrow! Thank you for bearing with us as our role changed over the past few weeks. We’ll be once again talking games every day leading up to E3, which is just a few short weeks away.
If you’ve got a PSN-related question that remains to be answered, please ask below, and we’ll do our best to answer.
HIRAI is da man! He should do the comercials hes a trusted public figure now!
Where in the hell was kevin butler it was like he dont exist.
Looking forward to getting my playstation plus back!
Turn your Crap boxes into emergency toilets guys because that system realy SUXXXXXXXXX!
The restoration fix was really exciting !
The map was like watching War Games LOL,
THANK YOU SONY!
@1576
This method may work for you in Romania but it does not work here in the USA.
@Shark2Brasil_ is right im still waiting on the email, all my friends can play online now except me and its been like 3 days since the restoration, where is the email?.
And i haven´t recibed my forgot your password email also, i mean i cannot acces my account and its not letting me change my password, i installed the patch and everything but for some reason i couldn´t change my password.
Really i need an answer, no emails means no password change.
I’m sure this has vbeen asked but I don’t have time to read 32 pages. This is in regards to current PS Plus users.
You say we are getting 60 days but are we really only getting 30 since we paid for a month we didn’t receive? Or were we not charged for that time?
I like what you are doing with the program and I am appreciative for all you are doing.
I can’t get into the store!!!! I already changed my password, and whenever I try to get to the store I get the following message “service is under maintenance.” Please help me!!!
Good job sony
PLZZZZ….What about the PSN store????
and one other thing why is yall mad sony is trying to do everthing they can and what do yall do complain yall need to suck it up at least they did something for yall
What about if we have a playstation plus thing already ….will sony just add another month or two to it…that would be pretty cool
Can we redeem vouchers for dlc? or is that enabled one the store goes online?
well at least I get to play black ops again
*cries of joy*
Y cant I go online to mortal kombat everytime i try to it say undergoing maintenance and it wont even let me put in my redeem code to access online play
when will psn be back up
Is it normal that my PSN account constantly signs me out?
This didn’t happen to me before the whole issue.
I love you sony!
i hope psn store will be back up by the weekend
I have a question………………If people can still jailbreak their ps3’s & change the way games operate (unlimited health, different clothing for online games, changing physics and stuf like that that to make them unable to lose any games or die), What else can they do? Can they hack into my stuff or anything else? People being able to change games unlawfully really makes me question how secure OUR system really is.
It apparently (the cookies)last longer for some LOL.
I came to the conclusion that the forums are buggy and will be buggy. I guess I will keep making email addresses untilled is rectified LOL.
There have always been hacks .this had been around since gaming has been around remember special island codes for “God”like status? Well those things been around for years. That is why games are for entertainment reasons. Never. Take a game to seriously. When I. Play so what if there ware ggill Ellesmere. Big deal.I just play..if people have to cheat, they ware the real losers. Now some codes Barack in the time were nice and fun. But the more on fusses the more joy they get. Pay them little attention and they will go away. I been on games with cheaters and glitchers and personally I ignore them. Save for the ps2 under wafted glitch in ffxi LOL. Ihaad fun viewing the cushiest.
Eh fish
An update acknowledging the fact that there are still unresolved issues with the email password reset system would be nice.
I purchased Mortal Kombat the night before the network went down and was unable to redeem my Kombat Pass which allows users to use the online features of the game. It did come with a 48 hour free trial which I have used up since the network came back online on Sunday. Since I have to redeem the Kombat Pass in the PlayStation Store, which is currently down, how can I continue to play online?
when the playstation store going to open?
What about Mortal Kombat players when will we be able to activate are Komabat Codes so we can play online?
What about just plain add-ons on the Welcome back offer?
My account still wont sign in. It’s saying “the connection with playstation network timed out”
Question, I was unable to finish watching a movie rental that I started watching before the system went down but was unable to finish with the system down?
When will PSN store be back on? Just curios
Today the system told me that someone logged in my account when i was playin a game. it diconected from the game but i never went of line, an actually got back in the room it kicked me out of.. Just wondering what that might be about??
EA Sports is telling me that I cannot play TW12 The Masters online until PSN is back to 100%. My question is when might this be? I bought TW12 basically so I could school my friends and neighbors, but have yet to have had the opportunity due to the PSN crash. Please let me know the next steps and when I should expect to be able to play TW 12 online. Thx
What about the recent update on Black Ops that fixed quickscoping? When/Will we be getting that update? If someone could reply, that’d be great. :)
my cold front was erased on socom confrontation. when will i be able to get my map pack back.. no specialized weapon.help sony.
how long will it take to get the email about reset pw? been waiting for 48 hours now ;/
i cant get the free games that came with my psp go is there anyway i can redeem them now that its down i activated my psp go but when it took me to the free downloads it kicked me out because the dumb store is still down help plz SOMEONE FROM SONY RESPOND TO THIS i need to know if i can still get these games for free and who do i need to talk to if this is Q and A then id like an answer if not im taking the psp go back its not worth it
Men I found there is some people logging to the ps store how is that possible?
i still can’t get on the store. help!
Your the man jeff Thanks for the update.
Im will always be a sony fan.
Do you know when the resistance 3 beta begins ?
I just bought a psp the day psn went down, and I just signed up for psn yesterday, is there a chance I can get the welcome back program? I was going.to sign up for playstation plus the day I bought my psp but I was upset when I couldn’t….
What about triple experience points for Black Ops that was missed last weekend??? Any Thought about giving us another chance for a triple weekend???
i am trying to get on the psstore and it will always say “This service is currently undergoing maintence.” WHAT CAN I DO???????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by the way its on the psp
is it because i already have the latest version 6.38
pleaSE HELP ME
L.A. Noire dropped today. It would be nice if I could enter my presale codes to collect my in-game items and such.
Keep up the good work and i can’t wait for the store to be back
Will we lose all free content given to us from the welcome back program once the free playstation plus is over?
When will the Playstation Store Work again on Media Go?
Mortal Kombat requires redeem code to play which we can’t due to fact that store is down and trial key ends today is there a way to extend it?
Ya mane!