Latest Update for PSN/Qriocity Services

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We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.

We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.

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610 Comments

  • To the people that say “Fix this ASAP!” “This is unacceptable, bring the servers NOW!!” “Hurry UP SONY!!”
    You guys make it sound like bringing back PSN servers are easy to do?

    If it is, can one of you guys go take the liberty of going to Sony HQ’s and flip the switch to bring back PSN?
    All of us PS users will be ‘counting’ on you to do it…so Hurry up!

    *See how that works?

  • Oh btw sony i can’t play either bionic commando 2 or final fight because of aggressive DRM – REMOVE IT.
    Any company willing to take your money and then tell you that you MUST BE ONLINE to play even single player is
    loosing public goodwill after years of supporting them now we’re all THIEVING UNTRUSTWORTHY SCUM.

    Talk to capcom

  • i know we cant rush sony because i know how long it takes to fix a minor problem on one pc think about them fixing major problems on a worldwide network of ps3’s and psp’s but i really want to get back to playing killzone 3 online im so sick and tired of playing gran turismo 5 its not even cool

  • @ #285 jayson-b1:

    You’re kidding, right? Are you a gaming noob or some crap like that? Not that’s a bad thing, but still…….

  • PSN cannot simply be turned back on by flipping a switch. It would probably take a day or two just to boot up the mainframes to operational tolerances. Then, they would have to reactivate all the links to the external internet. That also will take time. Just be patient. If they add new features, then aswome. If they do not, then they do not. Just be patient.

  • @kai157, you wanna add me when the net comes back on? I just gor killzone 3 and am almost done with all the storyline trophies.

  • @290 Since when is it mandatory to know everything? I know what Steam is, but it doesn’t mean I belittle people that don’t know about it.

    @291 Exactly, couldn’t have said better myself.
    -Also KZ3 main torphies were surprisingly easy..even for me, someone who isn’t good a shooter games and I got it’s platinum :P

  • ok people that are [DELETED] about a eta:
    they have to re-build the whole [DELETED] servers, thats gonna take awhile

  • Hope this gets fixed

  • i wish there was a progress bar to show how far Sony is to getting everything back online
    haha :P

  • @290 so thats what steam is or were you being a jerk

  • still down~

  • @ s1mpl3______j4ck now that’s a good idea, but it wouldn’t move fast enough. I think we’re looking at the middle of the week before it comes back online. Even then it’s not going to be flip the switch and everyone plays it’s going to be turned on in waves to not overload the new servers. JP might come on first followed by EU then US or whatever order they decide to go.

  • @293

    what are the three hidden trophies directly below Exessive Force?

  • @jayson-b1 Steam is a program that lets you play/buy games on cpu. Owned by Valve. Use google. You obviously have a computer. Not being an ass but it’s easier to find out yourself without waiting for someone to tell you what it is.

  • Just used this time to plat God of War 3. :)
    Hope it can be fixed soon, even though I don’t do a lot of online gaming.

  • the MAWLR sequence of KZ3 is one of my facorites.

  • Sony is lucky I love Ratchet, Uncharted, & Resistance because im this close of saying screw you sony and going out to buy an xbox >:( and I hate microsoft but sony you are pissing me off

  • @Lopez9577 so you would rather pay 199 for a 4gb model and then another 40+ to go online for a year instead of waiting a couple more days. Weird. Can I have your PS3?

  • We’ll be lucky to have PSN up and running by Tuesday.

  • very bad timing, so holidays and weekends free and we cant play because of psn, its a pretty bad situation sony… sure psn its free and everything but i dont think that free realms and dc universe that pay for subscription its happy with all this…

  • No im gonna sell this crap with my 3 controllers, portal 2, socom 4, black ops. And Blu rays >:( and id be fine if these sony idiots would say give us 3 more days or a week then id be like ok cool. But the fools want to stay quiet and say NOTHING… If your a customer and you want to buy an item and they dont have it in stock and you ask hey when will you have it and they stay SILENT and say sir right now we dont have that item… Are you really gonna go back to that store? or are you gonna find a new one?

  • Oh well not so pissed like before. Does anyone here knows when the next new vegas patch is coming out? They said this week, want my plat but its kind of hard if the game freezes soooooo much

  • Oh well not so pissed like before. Does anyone here knows when the next new vegas patch is coming out? They said this week, want my plat but its kind of hard if the game freezes every minute

  • Double post? well triple…

  • why dont you go look in a fallout board >:( wtf man

  • All you whiners *claiming* you’re going to sell your PS3s and buy 360s, please contact me. I’d be quite happy to buy your consoles cheap, due to your lack of patience, and then make a profit on Ebay.

  • @Budapesti Id rather sell it to gamestop than you :)

  • Gamestop will take $100 from you as well as your console. Nothing is worse than Gamestop.

  • Ok i supported Sony the first couple days. Im like ok they have problems let them fix it. But now they are just keeping quiet and not telling us anything new. Same old Stuff >:( why in the world would you want to be someones customer who can give you a timeline. Just tell us up to a week or month. I don’t care at least I would know something. But Noooooo they want to keep it a little secret and expect me to be like ok ill be your little toy and sit here? I think not. I also hate the hackers who started this nonsense screw you & sony

  • @Lopez9577
    I kinda know what you mean. It’s just now getting annoying.

  • Hey Playstation. You guys are slowing me down on Black Ops!!! Are we gonna get anything free for this mishap? Perhaps 50% off of psn prices? All but 2 of my games are online gaming!!! Right now Mortal Kombat is keeping me busy

  • Patience is a virtue.

    Too bad it isn’t taught anymore and the younger generations ‘do it for me now’ attitude…..oh, lest we forgot total lack of any responsibility for their own behaviors/actions….and BOOM! goes the dynamite.

    Go buy an XBox then and get off the blog. Likely one less clueless dingbat I’m stuck playing with on some team in multiplayer….or those who are playing multiplayer, yet reserve every other slot for local…yet no one is ever playing with them.

    Brilliant I say! Don’t let the door hit ya …. well ya know.

  • And it’s been 4 DAYS…get over it. There are millions of other things to do in this world. Go try one.

    (yes, I’m upset too, but get a grip people)

  • @autoxFOOL And how long are you going to wait on PHony? what if they post the same crap they did yesterday & the day before? are you still going to feel the same?

  • @Autoxfool
    So you’re saying that even if Sony takes a year to get it back up and running, you wouldn’t get mad?

    >_>

    Right~

    Even you would get impatient with it.
    The thing that makes is worse is how Sony is keeping so hush hush about it and not giving us any clue as to what really happened and when it’ll be up.

  • stop arguing -_-

  • tatsumaki senpuu kyaku!!

  • I’m going to do the exact same thing as I’m doing now. In no particular order: Watching this blog (heh), playoff hockey, local co-op with my son, single player games (plenty I’ve not even been close to finishing due to the 32 games from PSN this year), go to the store, BBQ, enjoy the sunshine, took the bird outside for the first time this year, cleaned the house, …… I think you get the point.

    I hardly ever played multiplayer anything on my PS3. I normally did that on the PC, but since this PC is a bit screwy, I don’t anymore. I enjoy the PS3 for the 2 other features I really bought it for. Blu-ray movies ($1 movie night on mondays) and single player disc based games (only have 1 platinum (dirt 2), yet at least 10 more disc to finish up….Fallout 3, Bioshock 1&2, Mini Ninjas, IL-Birds of Prey, Black Ops, LBP, Darksiders, Bayonetta, Borderlands….

    Would I have got it without multiplayer access. No, free access was heavy in my decision. I can live for awhile without online access, but I fully expect FULL DISCLOSURE on just what is going on (a realistic ETA especially)

    Will I get an XBox if PS3 losing online capability or has frequently, long-term issues. Yes.

  • Pretty sure they’ll have the psn back up sometime this week. Bought a 360 first but eventually got tired with BS that came with the console (RROD, monthly fees). Ever since I gotten my PS3 it felt like I was at peace (gaming wise). My only complaint i have about the ps3 is the lack of ps3 backwards compatibility. Anyway back to waiting.

  • CALM DOWN EVERYONE, ITS OK. At least for me, i just got Portal 2!

  • Wow, some people…. Do you REALLY think Sony would just take down the PSN for the hell of it? Obviously they didn’t think it was secure enough to leave up.

    I don’t think they really need to give us anything, maybe refund or extend some paid services like MMO games requiring subscriptions (DC Universe Online, FreeRealms). As for PS+ they could always add a month or just give out a bit more content on the next update, that’s really not a huge deal. And I do believe there are some other services that require PSN that people pay subscriptions for. But honestly, other than maybe extended subscriptions on those things for the duration the PSN was down, I don’t think they OWE us anything.

    Hopefully, they manage to fix it and the hackers that are pissed off about the Geohot thing just get the [DELETED] over it and move on and let the PlayStation gamers play their games. Most games have online features which have been unusable due to this. I don’t blame Sony, I blame the people who screwed with PSN.

    Hopefully we get this fixed as quickly as possible, I’m dying to update my trophy list with that Sonic 4 Gold that I worked a week to get, and not to mention, playing some LBP2 with my bestie!

  • @326 ಠ_ಠ

  • Oh I’m calm…and not arguing. :)

    The lil’ lady took over the TV so I’m here. Up from her nap she is. Plus, tonight I want to work on more trophies. I want to see if I can get to 50 of them before PSN comes back up. Not sure we’re I’m at…I’ll have to check later.

    Noticed XBlah is getting the new Black Ops pack first (again right?)

    Personally, I don’t think we need any compensation whatsoever, but I think it would be a good gesture for Sony to give us a really good sale….perhaps a STOREWIDE SAVINGS EVENT LIKE NO OTHER! :) Just my 2cents.

  • has it been a day or two yet?

  • and why should they give us a sale you might ask? Simple: They took down the system, and without any notice to the community until well after the fact. Yes, they were attacked, but this is not the first time. They should have already “decided it was worth the time necessary to provide the system with additional security” then. I would love to hear why it wasn’t done before and only now we’re getting the additional security we should of had from the beginning.

    What’s the ETA Sony???

  • Please add cross game voice chat when you rebuild the system

  • @kajax This is already taking a lot of time. Making something NEW to the software is no that easy. They are rebuilding the servers not making a new firmware

  • So we who have paid for the plus service are getting screwed out of money because we paid for this period and are not receive said services?

  • Raise of hands, who’s willing to spend $500+ on a new 360 + Gold LIVE subscription + additional games instead of waiting a couple of days?

    ….if so, you’re an idiot.

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