MAG Beta Test for Qore Subscribers Launching Thursday

Yes. Anyone who subscribes to Qore up through today, September 17, will receive a voucher code for the Beta. Please allow up to 5 business days for it to arrive. Since the MAG Beta runs through November, there will be plenty of time to participate.

Also, please check your Account Management settings to be sure that we have your valid email address and you have opted in to receiving communications from us.

That is correct. If September is the last episode of your 13 episode Qore subscription, you are considered a current subscriber entitled to the MAG Beta voucher. We hope that you\’ll consider renewing your subscription when the opportunity arises in October.

We appreciate your subscription to Qore, but you are not out of anything for the Beta. As I told you, our records indicate that you were on the list and have been sent a voucher code, but your email is either invalid or you have opted out of communications from us.

If you want to be in on the Beta, please contact SCEA Consumer Services at: http://www.us.playstation.com/support
Click on the “Contact Customer Services” tab at the top of the page. On the email screen, select “PlayStation Network” as the Product and “Voucher Codes” as the Topic. Once Customer Services receives your inquiry, they will reply and supply your voucher code.

The good news is that your name was on the list of Qore subscribers, and you were recently sent a voucher. The bad news is that your email is invalid or you have opted out of communications from SCEA, so the voucher could not be delivered.

Please contact SCEA Consumer Services at: http://www.us.playstation.com/support
Click on the “Contact Customer Services” tab at the top of the page. On the email screen, select “PlayStation Network” as the Product and “Voucher Codes” as the Topic. Once Customer Services receives your inquiry, they will reply and supply your voucher code.

I\’m sorry you feel that this is stupid, however the vast majority of our subscribers are not having any problems and we are doing our best to address everyone\’s concerns.

You did not subscribe a month ago, but just 8 business days ago. A voucher code was sent to your email during the first wave on Monday, but your email is either invalid or you have opted out of receiving communications from us.

Fortunately, you said that you sent a message to customer service, so they will respond within 48 hours and you should have your code soon. Sorry about the wait.

I do see that you are on the invalid email list/opt-out list for Wave 1. I don\’t know why Customer Service said they can do nothing for you, although I can understand if they asked you to wait.

Did you fill out the online form, indicating that the Product is \”PlayStation Network\” and the Topic is \”Voucher codes\”? Please allow them some time to get back to you to sort this out.

Hate to sound like a broken record here, but…

The good news is that your name was on the list of Qore subscribers, and you were recently sent a voucher. The bad news is that your email is invalid or you have opted out of communications from SCEA, so the voucher could not be delivered.

Please contact SCEA Consumer Services at: http://www.us.playstation.com/support
Click on the “Contact Customer Services” tab at the top of the page. On the email screen, select “PlayStation Network” as the Product and “Voucher Codes” as the Topic. Once Customer Services receives your inquiry, they will reply and supply your voucher code.

Please allow five working days from the date you subscribed. That would be next Wednesday. If you have not received it by then, please post here and/or contact customer service. Thanks.

First of all, welcome aboard.

Second, good guess, but in your case your PSN ID is not in either of the first waves (valid or invalid email) unless you subscribed under a different PSN ID.

As you are a recent subscriber, you should be in the third and final wave, which will include everyone who subscribed up through the end of the day today. Please allow a few more working days for your subscription to be processed and the voucher code to be sent out. Thanks.

Due to the normal volume of calls/emails, the standard customer service response window is 48 hours. Keep in mind that customer service covers all of our products and services, not just PlayStation Network and Qore. Thanks for your patience.

The issue here is that the email associated with your PSN ID is coming back as invalid, so the voucher could not be delivered. This is likely the reason you did not receive an UNCHARTED 2 MP Beta code either. Did you contact Customer Service then?

In any case, to confirm your current email address and obtain the MAG Beta voucher code reserved for you, please contact SCEA Consumer Services at: http://www.us.playstation.com/support
Click on the “Contact Customer Services” tab at the top of the page. On the email screen, select “PlayStation Network” as the Product and “Voucher Codes” as the Topic. Once Customer Services receives your inquiry, they will reply and supply your voucher code.