PS4 system software update 8.00 launching today

2,748 0
PS4 system software update 8.00 launching today

Includes changes to Party and Messages features, new avatars, updated parental controls and more.

UPDATE: Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.  


Our latest system software update for PlayStation 4, version 8.00, is launching today globally. This update includes changes to the existing Party and Messages features, new avatars, updated parental controls and more.

Here are some of the key features in this update:

Updates to Party and Messages

Following this update, Party and Messages will be more tightly linked together and you will see changes to the UI. Both apps will now use the same ‘Groups’ of players for Party voice chats and message exchanges, instead of having different groups setup across the two apps. So now you can start a Party chat or send a message to the group you’ve previously chatted with across PS4, as well as PS5 when it launches.

New Avatars

We’re expanding the collection of pre-set avatars for players to showcase on their Profile. An array of new avatars from your favorite games will be available, including Bloodborne, Journey, Ghost of Tsushima, God of War, The Last of Us Part II, The Last of Us Remastered, Uncharted 4: A Thief’s End and many more.

Mute all Mics from Quick Menu

We’ve added an option to “Mute all Microphones” in the Quick Menu, so you can easily mute your mics while gaming.

Simplified and more flexible Parental Controls

Under Parental Controls, we’re combining the ‘Communicating with Other Players’ and ‘Viewing Content Created by other Players’ into one setting – ‘Communication and User Generated Content’-  to cover both areas of communication and UGC sharing. This offers a simpler setting that’s easier for parents to understand and apply to their children.

 In addition, children can send a request to their parents to use communications features in specific games. When a child sends this request, the parent will receive an email notification and can choose to make an exception for that game and allow the child to use its communications and UGC features. This will provide more flexibility to both parents and children.

Enhanced 2-Step Verification

The 2-Step Verification (2SV) feature on PS4 will be enhanced to support third party authenticator apps as an option during the activation flow and 2SV sign-in across PS4, mobile and web.

Removal of Event Creation and Private Community Creation

After 8.00, you will no longer be able to create Events or access existing Events created by other users.

We’re also removing the ability to create private Communities under the Community app on PS4. If you already have existing private Communities, you can continue to access them.

Updates to Remote Play App on Mobile and PC

At the same time as 8.00, the existing PS4 Remote Play app on mobile (iOS/Android), Windows PC and Mac, will change its name to PS Remote Play, and the option to connect to PS5 will be added. You’ll need to sign in to PSN from your PS5 to be able to access the feature, so sit tight until PS5 launches this November!

 As a reminder, a PS4 system with a wired connection via a LAN cable is recommended to download the update.

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2,748 Comments

  • There are some good integrated functions in this update. But not being allowed to join existing friend’s parties without forcing a host to Add every single person was such a terrible idea. Also, removing community parties…Jesus all the fun good memories and people I’ve connected with is gone! I almost cried when this update came out, and I am feeling nothing but resentment to Sony’s decision. Before making such drastic changes to the whole entire way we connect with our family and friends, what should have happened was a vote. A poll to allow every single user to vote on what they would prefer. Because this has ruined my entire PlayStation experience. I never thought I’d think twice about buying the ps5 now…but here we are and it hurt my heart so bad.

  • Ok so sencership is going to be a thing now people are tired of being told what you can and can’t say playstation my lose billions.

  • The mute doesn’t work! When you mute someone on the party they can still hear you but you can’t hear them, I tested this with a bunch of people and it is the same for all of them. Before the update, the mute worked and now it does this crap instead. Also most people want to just chat with their friends and text others, now they can’t do chat without setting up a message group. Me and all my social media followers/friends agree that it would be best to fire whoever’s dumb idea this update was and to revert it before we have a class action lawsuit against the right to privacy in chats. This update was forced upon us and even the beta testers said it was a bad idea. Yet you morons went ahead and did it anyway!!! This will be what kills Sony, just like the ET game killed Atari.

  • Also thought I should mention that if my previous post gets removed because you don’t like the negative honest review that it would prove my point that you are going to ruin yourself over this.

  • Sony just put it back to normal and what do u mean it’s being recorded not to be a jerk why would u want a voice chat being recorded

  • Sony just put it back to normal and what do u mean it’s being recorded not to be a jerk why would u want a voice chat being recorded.

  • Making the Parties and Messages use the same groups is truly inconvenient. I can’t just send an invite, I have to change the whole group, cant send another invite if a friend doesn’t see the first and I feel this is more hindering than anything. Also, giving players the option to record others to report them seems unnecessary since making parties is usually for friend groups. If you cant save game chats to report them, then it seems redundant to give the option at all. Please see this and understand that I speak, not only for myself, but for a real percentage of your community. Thank you for your time, and i hope this doesn’t fall on deaf ears.

    • Friend your not alone!

    • reporting people is as easy as clicking the share button, and choosing to record, just like gameplay recordings. the reason for this is people will get reported, banned and then be forced to repurchase. when you have 100 million customers. think of the possibilities. it’s all about fear, sony are terrified microsofts cash will make them redundant.

    • Just because you and those around you don’t face abuse and pedophile grooming doesn’t mean it doesn’t happen and so they are covering the whole lawsuit and bad press by putting in place a way to report voice chats. Now do I like new system.. No but do I personally care.. Also no as I only talk to people I know

  • The new update is terrible. All of my games run extremely slowly and my PlayStation literally struggles to close apps or even restart. Not to mention recording parties is a huge invasion of privacy. Genuinely considering switching to Xbox for next generation.

  • Updates should not make things worse. You need to reconsider this new party system and the OS seems to run much worse now.

  • This update is horrible. The party system is garbage. And having to make groups to make a party is dumb. Can’t we go back to before 8.0

  • this new update is shxt worst update ever yall really had to update remote play I’m down with Sony

  • Bro the new update broke my ps4 it was working just fine before the update

  • Honestly can you just undo the update, the minor things you added mildly helped in a few certain instances,but what you changed/took away while again minor they were integral to the flow of Playstation 4.

  • Seriously who asked for this,recording of party chats going forward,no private parties,annoying being added to groups even though I haven’t accepted invites.This crap and seeing how good a deal game pass is.im Seriously considering switching to xbox in the next gen.

  • It needs to be the way it was last update not trying to be rude but your about to loose huge business because of this your upsetting your whole fanbase including those that have helped your company since day one by investing in your products we enjoy your products we are your income and your revenue so please think about that

  • Serious Sony, seriously? I could put my foot so far up yalls ass right now, i so tempted to go back to Microsoft if you dont fix this. I used to go to parties n see tons of groups to join. Now i see nothing. Seriously!

  • I’ve given it some time to get used to but the changes to the party system has made the PS experience not very enjoyable. This change was a step backwards, not forwards and it’s a shame to see after there have been so many good design decisions in the PS5. Please revert this or give us customers a method of reverting the functionality.

  • WAY TO GO SONY………U DONE MESSED UP!! This furthers my faith that the big brother is soon to take over………buying an X box today!

  • Who is the genius that thought of removing event creation ? Do you know that you’re killing the way ppl do stuff on here …you are ruining everything . I dont understand you guys when you have something good going why you gotta come ruin it all … whoever made that decision deserves to be fired cause that is a wrong move…. how the hell are we supposed to set up tournaments and car meets in games now ? You bunch of idiots !! You wrecked everything by doing that … thanks alot moron !!

  • IF YOU WERE SMART YOU WOULD READ ALL THESE COMMENTS CAUSE YOU GUYS JUST SHOT YOURESELF IN THE FOOT WITH THIS UPDATE…. IF THIS IS HOW ITS GOING TO BE IM OUT ….XBOX WILL GET MY BUISNESS NOT YOU …AND IM SURE MILLIONS AGREE WITH ME …

  • reading over every comment here- i have no idea why everyone has system freezes or unable to use their PS4!
    i have no issue, i think there are people afraid of change and want to complain for the sake of complaining.

    i do find the new chat feature odd, it took me a minute or 2 to figure out what was going on and how to start a chat, but once i did that i have no issues the way the chat is now run.

    my issue is the recording of the chat which is a privacy issue but i don’t use public chats in games, it’s only with my friends so i don’t need to worry about others randomly joining our chat.

    • Then let them ban you when you say something that isn’t that bad based on the bias of someone listening to your audio

  • Absolute TRASH!!! Worst update I have ever seen on anything! I have always been loyal to PlayStation but if this is how it works on PS5 I’ll likely go Xbox now. I’m really happy I wasn’t able to preorder after seeing this mess. I honestly can’t believe they did this..

  • Does anyone else’s game freeze after this update? Sometime it will even freeze when trying to exit to the main menu or open notifications or settings. Makes the console unusable…

  • I have parental controls enabled but how do I send a request to my parent about user-generated content and communication

  • Anyone tried to mute people individually in a party? Doesn’t work anymore; you can’t hear them but they can hear you clear as day.

  • Sony you lost a PlayStation fan! I don’t care about the voice recordings but to remove private and public parties and community parties is just downright stupid! Did you guys hire someone that helped make Stadia? Putting parties into messages is more cumbersome and frustrating. I don’t care how the PS5 UI is just put the party chat system the way it is and learn something from Microsoft. Also the one way mute is also stupid, how can I mute someone and I can’t hear them but they can still hear me? What kind of idiots do you have working at Sony now? Well u just lost a long time fan from 1995. Bye!

  • So idk where I should say this at but the new update for the party chat stuff is horrible the only good part is we load in quicker but why did you change this when the other party stuff had zero problems now we can’t make a private party and also my ps4 won’t load my friends as quick as it used to before the update and it was slow enough and this just messed everything up and I heard Sony can hear our party’s and I’m guessing a lot of people hate this new update and this will make more and more people switch to Xbox and which would make ps4 worse then Xbox now. I have been with Sony all of my 16 years of my life and this is the WORST update I have ever been through.

  • I rely on PS Remote a good deal of the time to play my PS4 for reasons I won’t go into here and I have to say, the new version just messed my experience up. On the last version I was playing on 720p res and high frame rate just fine on my laptop and with both my laptop and PS4 wired to my gigabit router and 40Mbps ISP service ….. Now, it seems that either the min spec requirements to run the PS Remote app have gone up or something else is happening but my experience is nothing less than laggy and visually horrible and it’s almost unplayable. If my theory on the min reqs is correct, not everybody owns a last generation Core i9 or Ryzen 9 or 32 GBs of DDR4 RAM….. you should reconsider tweaking it again for those who would like a smooth PS Remote experience on a not so new PC and/or an ISP connection of less than 100 Mbps

    • I rely on remote play a lot too. My games at this point are unplayable. I Pvp a lot and I can’t even compete because controls are getting stuck or they just won’t work. Horrible update. Super disappointed

    • New remote app is coming before ps5

  • This update sucks! When muting your mic everyone can still hear you so why have the option to mute if they can still hear you doesn’t make sense. Yes this is a step backwards on ps4 and it shouldn’t be on ps5. I will not buy the ps5 if this follows. I dont even want to play anymore. I will be switching to Xbox if this doesn’t get fixed.

  • Is there any word on a reversion? This is the worst update I have ever seen on PlayStation. I can’t invite friends to a party anymore and it creates a new message that I have to keep clearing on top of a notification.

    I have no idea which friends will sign on and I should be able to invite them without having to start a new party. The old party chat was perfect. I really hope the PS5 doesn’t use this.

  • Revert the party system, please i dont want to have to start a new group chat just to be able to send a party invite. and most of the time im in solo partys so when i play online i dont hear kids yelling on the otherside. please fix the damn system and make it simple again.

  • This update is seriously bad. You guys are pretty much judging conversations regardless of context even if friends are joking around and banning people that have been loyal fans to Playsation such as myself. This Update makes me want to quit gaming all together or getting a pc and never looking back on the miserable company Playstation is becoming.

    I’m extremely disappointed with this update and initially was looking forward to ps5, but now it looks more bleak and sad.

    Instead of investing in backwards compatibility for ps3 ps2 ps1, you focus on moderators? This is sad to see and a huge disappointment for a console I’ve been playing since ps1 and never questioning because i always knew it was the best, but now you’ve become something else, much worse. Not a free playing platform, but instead a dictating tyrant on fans that have loved the console forever. My disappointment is immeasurable.

    I sincerely hope you change your course of action, because you will lose a lot of your fan base, including myself if this does not change.

    • the bigger picture isn’t that harassers will be banned, or trolls will get people banned unfairly. the reason sony changed the “share” button to “cancel user” button is because inevitably sony will make more money when banned accounts make new accounts and rebuy. it won’t affect everyone but since sony have 100mill customers it will effect enough to boost their profits. and since ms bought bethesda it showed sony how little money they have in the grand scheme, everything now is about making money at the expense of the user.

  • Horrible update. Games aren’t even registering controls. Buttons are working. I’ve double and triple checked my equipment and even bought new things to be sure. Worse update. Games for me are unplayable. Controls are overly sensitive or not working at all. Some buttons get stuck in game.

  • So when can I use my ps4 again this has crash my ps4 and rendered it useless…. please get a fix out there or let us use the old version or just anything this is not good enough… anyone have an Xbox for sale… seriously. WTF.

  • anda mal mi PS4 despues de 8.00

  • This is the worst PSN update ever.

    Parties launched from messages is a terrible idea. You now have to be in a message group to chat to your friends. Inviting friends to existing groups, opens up all previous messages. It worked fine before, having the choice of a public or private party, so you can see when your friends are in public parties that you can also join. The update has removed the option to Join Session, which was essential for playing with friends on GTA5 Online due to the broken friends list and invite function in GTAO.

    Play Together was a great feature of PS4. It has been removed with no notice whatsoever, so now some of the 2-player games that I have purchased cannot be completed. If the Play Together feature is not restored then I would like a refund on these games, because I literally bought them
    based on being able to play them through Play Together

    Please reconsider this update. It has introduced and removed features that do not make Playstation fun to play anymore. I was considering purchasing PS5 but this update is pushing me towards Xbox.

  • Haluaisin antaa palautetta että minkä ihmeen takia ryhmä juttuja piti mennä muuttamaan viimeisimmässä päivityksessä. Vanha järjestelmä oli sata kertaa parempi kuin nykyinen. Ja jos halusi pelata salassa sitä varten ryhmän sai laitettua yksityiseksi. Nyt pitää kutsua kaikki kaverit aina erikseen ryhmään. Ja peleihin ei pysty enään edes liittymään ryhmän kautta. Olin ajatellut että tulen hankkimaan ps5 mutta jos siinä ryhmä homma on samanlainen saarta konsoli jäädä ostamatta.

  • My son on the family account is no longer able to play online games such as Fortnite (most important for him) Apex Friday the 13th and other mature games I have previously allowed him to play. He is 11 and has been playing for years with his friends. I have allowed access to all games but he still can not play as he does not meet age requirements. I am his father and will allow him to play. Please contact me to discuss how to get him access after this update blocked him from games purchased. -Jose B.

    • chances are my good sir. this update directly ties age rating, to the age specified in the created account. if you can change the date of birth in account privlidges, do that if not you’ll need a new account with an age set to 18-21 to be safe.

    • Phone Sony and fix the issue with their help on the system

  • I have 1 problem with this update and that is because I can’t talk with others in a community because of the update and idk what to do if you can email me if you guys can try to fix it on my part or another up date please.

  • Please fix the PSN store! Don’t get rid of my PSP, PS3, PSVita/TV, PS4 purchases! Having them all there helps me keep track, and when I want to download things, they are right there.

  • Why cant i name my party anymore? that was my favorite thing to do:(

  • I think the new update broke my ps4. After the update all my games are super laggy. I can stream netflix fine but not play a game. Please i need to fix this!

  • I don’t know if this is an issue with anyone else, but whenever I am using the Remote play app and I try to watch any kind of video whether it be youtube or netflix, the connection will be lost or the audio will buffer, then disconnect. This is the main work around for me to talk to my friends on psn while I am mainly on pc now, so if this gets fixed, that would be very helpful.

  • I cancelled my headset pre-order. I seriously won’t be needing it will I? I’ll wait for tv audio. I won’t be using parties until the elephant in the room gets addressed guys. Might just go PC instead tbh. I know i can use discord on my phone or whatever. But this move from you is setting a dangerous precedent for the future. PSN isn’t twitter.

    • This update has destroyed the Wi-Fi connections for all the ps4s I own and the privacy violations are a joke.

      They just lost the sale of several ps5s and countless games.

      My entire family is considering gaming PCs after this move.

  • This recent update has ruined the Wi-Fi connection for all of my ps4s.

    My kids ps4s will barely connect to online games anymore and when they do they’re kicked out constantly; it isn’t our internet because I have insane speeds and a really good connection for everything that didn’t receive the 8.0 update.

    Its gotten to where they don’t even want to use their ps4s anymore because they can’t go online, they refuse to purchase the games they want because they say they won’t be able to play them and has our entire family questioning wether we want to risk purchasing anything else from playstation.

    The party function is also completely broken and the fact that what should be private conversations are now being recorded is unacceptable; if individuals begin losing their game libraries over freedom of speech violations and things said between friends that will be grounds for a class action lawsuit.

    I’ve owned every system you’ve released plus some and myself and everyone I know are very disappointed in the direction you’re taking and it has die hard playstation fans thinking of going elsewhere in the future.

    • Get off WiFi and really use your powerful Internet via a lan cable. Can’t have wires everywhere then invest in the plugs that run Internet via your power cables and then have a wire that comes out and plugs in ps4 your speeds will times by about seven times you have now on wifi

  • Switch user not working suddenly? How to fix it? I cant able to change use names to differnt login id present in ps4. Can someone help me?

  • Bring back the old party system!
    – I want to kick somebody if he is to loud or something!
    – If I mute someone I DONT want that he can still hear me!
    – I want to name parties!
    – I want to make a private party!
    The party system was perfect, now it is trash! Just bring back the old party system!

  • You need to bring back the party invite to game, and after this 8.00 update my playstation hardly works and it makes me pretty upset thanks playstation for your non committed role to the network and the players. Xbox here I come by ps4.

  • so do we cancel spystation 5 pre orders? or do you fix your mess?

  • My ps4 wont turn on cant find update completely exasperated with every fix not working please get this fixed!

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