PS4 system software update 8.00 launching today

2,748 0
PS4 system software update 8.00 launching today

Includes changes to Party and Messages features, new avatars, updated parental controls and more.

UPDATE: Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.  


Our latest system software update for PlayStation 4, version 8.00, is launching today globally. This update includes changes to the existing Party and Messages features, new avatars, updated parental controls and more.

Here are some of the key features in this update:

Updates to Party and Messages

Following this update, Party and Messages will be more tightly linked together and you will see changes to the UI. Both apps will now use the same ‘Groups’ of players for Party voice chats and message exchanges, instead of having different groups setup across the two apps. So now you can start a Party chat or send a message to the group you’ve previously chatted with across PS4, as well as PS5 when it launches.

New Avatars

We’re expanding the collection of pre-set avatars for players to showcase on their Profile. An array of new avatars from your favorite games will be available, including Bloodborne, Journey, Ghost of Tsushima, God of War, The Last of Us Part II, The Last of Us Remastered, Uncharted 4: A Thief’s End and many more.

Mute all Mics from Quick Menu

We’ve added an option to “Mute all Microphones” in the Quick Menu, so you can easily mute your mics while gaming.

Simplified and more flexible Parental Controls

Under Parental Controls, we’re combining the ‘Communicating with Other Players’ and ‘Viewing Content Created by other Players’ into one setting – ‘Communication and User Generated Content’-  to cover both areas of communication and UGC sharing. This offers a simpler setting that’s easier for parents to understand and apply to their children.

 In addition, children can send a request to their parents to use communications features in specific games. When a child sends this request, the parent will receive an email notification and can choose to make an exception for that game and allow the child to use its communications and UGC features. This will provide more flexibility to both parents and children.

Enhanced 2-Step Verification

The 2-Step Verification (2SV) feature on PS4 will be enhanced to support third party authenticator apps as an option during the activation flow and 2SV sign-in across PS4, mobile and web.

Removal of Event Creation and Private Community Creation

After 8.00, you will no longer be able to create Events or access existing Events created by other users.

We’re also removing the ability to create private Communities under the Community app on PS4. If you already have existing private Communities, you can continue to access them.

Updates to Remote Play App on Mobile and PC

At the same time as 8.00, the existing PS4 Remote Play app on mobile (iOS/Android), Windows PC and Mac, will change its name to PS Remote Play, and the option to connect to PS5 will be added. You’ll need to sign in to PSN from your PS5 to be able to access the feature, so sit tight until PS5 launches this November!

 As a reminder, a PS4 system with a wired connection via a LAN cable is recommended to download the update.

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2,748 Comments

  • Worst update ever.

  • Updating the free avatars is seriously appreciated! Although I will always be attached to my little spiral.

  • This chat thing sucks. You cant see who is in a party, you cant join a party without a invite, you cant jump from party to party to see what someone may need help with, and other problems with it. I hope you fix it cause a lot of people are talking about moving to xbox if you don’t. It was fine the way it was. Cant you just record in the old way?

  • The party system sucks now. You cant join parties that exist unless you are added to a messaging group? That dumb and so inefficient. Party and message chat made much more sense separately. You cant join other parties. Why did we take steps backwards? I loved the party system..now xbox has the better working party, and theirs is junk. Give us back the real party system.

  • I used the brawlhalla community to find people to play with. I just scrolled, joined a party, and I played my game. Now I have to look at the message board, See if somebody is active, message them, have them invite me, and then join their party… This update adds an extra hassle, and simply makes me not want to use communities anymore. One thing I’m fine with though is the party chat voice recording. It gives me the ability to report DDOS’s attackers with a good amount of proof, and lowers the amount of hate speech people like myself have to deal with on a daily basis

  • After the update, my PS4 is now having audio lag and sound popping. The audio was perfectly fine before the update. At first I thought my tv was failing, but the audio on my other consoles was fine. Now, when I turn on my PS4 it makes this annoying popping and static sound. I’ve restarted the console, reconnected the cables and tested the HDMI, THRICE. But the issue continues. This affects the games, cuts the audio or lags it for about one or two seconds. Couldn’t even stand playing for half an hour. I hope you can fix it, fast.

  • Update 8.0 could not have come at a worse time. The party and chat system on PS4 is a vital social network for many of us particularly during these Covid19 times and to have it wrenched away so savagely is offensive and distressing for millions of players and downright dishonorable for Sony to create a system where we can no longer play together.

    What were you thinking, Sony? Fix this before the Xbox releases, or you could lose devoted fans to what used to be an inferior platform.

  • I just bought my first PC Game in 4 years because of this update.

  • Temporally coincidental to this update, regarding PlayStation Store, do not remove the web browser / mobile version’s functionality for apps, avatars, themes, PS3, PSP, and Vita/PSTV content. The on-console Store apps are borderline useless (or entirely defunct, in the case of the PSP), with several items only accessible via the current web version. Furthermore, after all these years, there are users like me with thousands of items in their Download Lists, but there is no way of sorting, filtering, or searching through these lists except through user-created browser extensions, like the eminently useful PSDLE. Without community efforts, the usability of my legacy systems would be severely hampered. If you’re going to chokepoint functionality this hard, just close the entire range of the Stores; otherwise, keep something up for us to get any kind of mileage out of your aged setups.

  • I’m sorry but this update has done nothing but joining parties even harder and more annoying. The old system was absolutely fine and much easier for others who aren’t in a group chat to join parties. All I’m saying is your doing the community a favour by going back to the old system.

  • So yea, I got the “You’re restricted from using communication features” message and can’t play 2K now……Someone better damn be fixing it

  • Like I sent the “request” but an error message came back……This is ridiculous considering EYE AM THE ADULT HERE!!

  • I’m seeing a lot of complaints about this update period……

  • Hey guys my xbox still works fine

  • Used to create a party by myself so I wouldn’t have to hear other people on their mics, but this functionality seems to be removed since 8.0. How can I replicate this functionality? I really don’t want to listen to people blasting music or chewing on their mics in the middle of a match.

  • so nobody has a problem with them listening in the on us in party chat it is soo stupid

  • i seriously want to cancel my playstation 5

  • I appreciate the no toxicity step and the mute…but everything else was a huge step in the wrong direction. No longer private or community parties is a major downfall you will regret SEI , Also nevermind your support is still quite trash and you almost never warranty a system. I fix more of your systems than you do. I’ve been a Sony fan for 20 yrs loyal to you. Now I may honestly head to Microsoft. It seems like lately your updates have been more policy related than hardware. Also you hardly pay attention to your fans.

  • You messed it up! Revert the party changes already!

  • Why can’t I make a private party anymore, Sony?

  • Why can’t I make a private party anymore, Sony??

  • I’ve had the original PlayStation through to the PS4 and was going to order the PS5 but after this update I’m genuinely considering going to Xbox this is a shambles the update has made me not want to switch it on.

  • Why can’t I make a private party anymore, Sony???

  • Why can’t I make a private party anymore Sony???? For real, you guys broke a working feature and took away the right to have a private party for the sake of “safety”. I’m buying an Xbox series X.

  • They need to take this trash behind update off my ps4 it’s horrible the party chat system is ruined 1 u can’t join or see any of your friends parties 2 u have to create a whole group chat to even make a party witch i hate cause the chat then becomes spammed with people texting or leaving it 3 u can’t kick people from your party witch is beyond dumb but there was nothing wrong with how the ps4 was y’all just down graded it and mad people mad and for us to go threw even more dumb stuff then before so me as a female gamer Bj_shawdow2k said take it off my system cause i don’t want it

  • Why can’t I make a private party anymore Sony???? For real, you guys broke a working feature and took away the right to have a private party for the sake of “safety”. I’m buying an Xbox series X..

  • I’m just gonna switch back to Xbox at this point Ps4 done lost they mind ruining what people enjoyed about there system this type of stuff just makes nobody wanna play on ps4 no more and I’m sure enough not getting the ps5 cause if it’s anything like the update ps4 horribly made then i don’t even want it

  • Hopefully they see these

  • Updating halfway, my PS4 just died and it refuses to turn back on. :'(

  • This update is horrible sorry. Can y’all please fix the fact that when we mute someone they shouldn’t be able to hear us also and just not us hearing them. Also if a complete random and inappropriate person joins any person with common sense should kick them and we can’t do that anymore, just go back to the old PlayStation.

  • Will I be banned if I swear in voice chat but not directly aimed at someone. For example if I die in a game and I say sh#t or fu#ck will I be banned for this?

  • Why can’t I make a public chat party anymore?! Myself and a bunch of people I game with just make open chats so people can drop in and out as the day goes by. Wtf Sony?

  • I’m new to PlayStation but every since the 8.00 update came out my wifi would keep disconnecting from my ps4 or be SUPER SLOW and I’ve only had my console for about a month and a half, so either my wifi doesn’t work well with my ps4 or the new update screwed something up with the network connection so if PlayStation sees this, PLEASE FIX THE NETWORK ISSUE!

  • Absoluteley horrible update! Groups did not need a change, and now it’s messed up… You have to create tens of partys to have the correct one for each group ypu play with.

  • To stop the spread of COVID-19 Sony entertainment brings you Ps4 update 8.00 to enforce social distancing online. By making partys only available to personal message groups we can truely stay six gigabits apart. The friends list is now safe to the player who is protected by our state of the art virus masking programs. We added the mute all mic button to slow the spread of germs through you audio input device. Removeing communities will preven unlawful gatherings that are hot spots for the virus. Here at sony we care about health and safety and as a thank you for working with us here are a few free avatars to destract you while we listen in to make sure you are staying “safe” during this “pandemic”.

  • Sony please fix the 8.00 update. I use the ps4 browser all of the time. I like to have youtube up for guides and walkthroughs while i’m playing a game. I don’t like the youtube app because reading and leaving comments is important to me. Since the new update when i log onto youtube it’s the app version and it’s broken. I can’t click on anything on the leftside of the page. No settings, nothing. I can click a video and watch it but that’s it. If i search youtube in the search bar and don’t click on the main site. Instead click under it where it says youtube site. It will bring me to the actual youtube site but again it’s broken. It will either load a video but not the rest of the page or the page but no video. Ridiculous. This has worked fine for years until this update. Also i leave myself logged into yahoo for news, mail, and fantasy football. Since the update when i log onto yahoo there’s no leave me logged in area to click. Everytime i close the browser it logs me off. I just want my smooth setup back. Please! I am a diehard Sony fan but this is very disappointing.

  • Since doing this update my games have became laggy as hell when playing online!!!! Becoming barley playable!!! It’s a joke! Has anybody else had this issue since the 8.0 update

  • bad update i cant connect to genshin impact anymore

  • Welp……….This is the oddest thing that I have noticed about this cultural shift. They don’t even seem to care about losing money. Destroy a game, movie series, professional sports, comic books… doesn’t seem to matter. I guess the owners already have as much money as they could possibly want and the political message is more important. ***Looking at PC now -the X Box is even faster and has more memory, but even that is just a matter of time before it’s “woke”.

  • Honestly the update wasn’t even necessary it brought so many bugs and glitches and you can get banned from swearing like a lot of ppl are going to swear and honestly if you can’t handle that then you’re probably to young to use a ps4 (I’m talking about ppl not workers) and now it records your party and can be reviewed like we would like our privacy and would like to say what we want and also this update did not improve anything at all it made things worse so please go back I’m not trying to be rude I’m just saying what needed to be said

    • Only five minutes is sent when reported and your not going to be reported by friends. You can stop yourself in a party with random people from saying bad things if not then don’t voice chat

  • I can’t even install the update on my PS4 it gives me some error code so mad

  • HDD in my ps4 slim died after this update, nice work Sony 👍

  • Please bring back the regular party chats!!! This new update stinks!

  • The new party chat sucks ass. I dont like it, stick to the old format and just improve on that the new chat is terrible

  • You see all the bad reviews about this update if you dont fix it im going to Xbox for good since you dont care what we the people think and I heard your banning people for what they say in party chats. Ban me one time just once for something I have to say and im out I’ll trade in my ps5 and be done with Sony for good. Xbox is better anyway

  • You have now activated parental controls when they were off before. I can no longer
    1: message my friends
    2: join any parties
    Playstation. Fix Your System.
    Nothing needed changing

  • This update was unnecessary. Why bother with the party chat? Y’all worried about party chats when you got modders on the game who be cheating their … off. Y’all gotta do better !

  • why am I getting a system error when trying to log into the PS Remote Play app on my Windows 10 PC after this new update?? was working just fine on Wednesday.

  • Sure, the instability and completely unnecessary changes with this update are bad but what really gets me is the ability to record chat and submit it to Sony. This has the potential to be abused. It’s bad enough that “Big Tech” is censoring people that have the wrong views but now we have to worry about being recorded in chat on a game console? So now some oversensitive goof can record a conversation and submit it to Sony based on something that offended him or her. Someone at Sony can then ban a user based on their own biases and prejudices. No thanks! We get enough of this kind of crap from the Big Tech tyrants at Google, Facebook, and Twitter. We sure in hell don’t need it on a game console.

  • This update has completely broken the ability to play certain games online, such at bloodborne. The game worked perfectly fine before this update, now instantly kicked out when trying to play online.

    Fix the issue or I want my money back for my PS+! Doesn’t help that the Sony customer support is basically nonexistent.

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