UPDATE: PlayStation Network is back online. As you probably know, PlayStation Network and some other gaming services were attacked over the holidays with artificially high levels of traffic designed to disrupt connectivity and online gameplay. This may have prevented your access to the network and its services over the last few days.
Thanks again for your support and patience. We’ll provide any further updates here.
***
The video game industry has been experiencing high levels of traffic designed to disrupt connectivity and online gameplay. Multiple networks, including PSN, have been affected over the last 48 hours. PSN engineers are working hard to restore full network access and online gameplay as quickly as possible.
From time to time there may be disruptions in service due to surges in traffic, but our engineers will be working to restore service as quickly as possible.
If you received a PlayStation console over the holidays and have been unable to log onto the network, know that this problem is temporary and is not caused by your game console. We’ll continue to keep you posted on Twitter at @AskPlayStation and we’ll update this post once the problems subside.
Thanks again for your patience.
It’s still offline here in Los Angeles
What about the 4 games 1 pick bundle
How come Xbox live is back on the day after attack? While PSN is still offline.
TRY TRY TRY THIS PEOPLE IF YOUR HAVING TROUBLE GETTING ON PSN.WORKED FOR ALOT OF PEOPLE.
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473. Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
The MTU 1473 did not work on my PS4
STOP LOOK TRY THIS PEOPLE IF YOUR HAVING TROUBLE GETTING ON PSN.WORKED FOR ALOT OF PEOPLE.
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473. Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
I am still having problems connecting.
North Carolina here. Can get on psn with the phone app but not the ps4. This is bs for some of us to be going this many days with out and having to listen to those who have it back. I excited for them but it is a bummer to come home from work to play an offline game that needs psn to verify content to play it and psn is still down. Glad I have an Xbox one to play halo with atleast Xbox is up and running completely.
STOP AND READ TRY THIS PEOPLE IF YOUR HAVING TROUBLE GETTING ON PSN.WORKED FOR ALOT OF PEOPLE.
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473. Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
TRY THIS PEOPLE IF YOUR HAVING TROUBLE GETTING ON PSN.WORKED FOR ALOT OF PEOPLE.
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473. Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
ITS DOES WORK
today still can not connect to my ps4, I wonder when restoring think accounts, and if you think somehow compensate
I guess I have to wait till tomorrow or New Years or even longer.
I’m seriously getting pissed now! I tried rebooting my PS4 like Sony said, but I still can’t sign in! WTH is the problem? I can see my friends are online through the PSN app fine, including my cousin who lives 15 mins away! And I can’t sign in? Please fix the problem!
Nickoftime77 thanks to you I retract my previous comment. I didn’t see it when I posted. Saw it after and it worked. Thanks sooo much.
A lot of people in Asia who has PS4 are still having issues to log in my cousin in the Philippines, is already pissed off, and he decided to just play on his old PS1
Never mind, nickoftime777’s trick worked.
I wonder if in the next 6 or 7 years this might happen to PS5
I can log in online my psn app on my phone but not my ps4
I cant log in to PSN with my PS4…. its been 4 days now. I keep getting error code NW-31194-8… WTF!! can someone help…
I am from Brazil and PSN is offline here to.
It looks like Xbox one is gonna kick our ass
Three days at the very least. Is there going to be a time soon, when we’ll be able to get back online and utilize the network that we shelled out $50 for a year of use on?
Even the kids who have PS4 in the Middle East are getting pissed.
And people blame this on North Korea?
If the PS Plus money isn’t going to Driveclub PS Plus Edition or the network, what is it going toward?
No problem logging on with my ps3 but why can’t I long on with my ps4?
I can not enter into ps4 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! session ….. restarting or anything .. !!!!!!!!!
Give me back my money !!!
do not use the credit multiplier, which purchase in store 3 days ago …. I want my money back.
I just tried comment 697 suggestion and it worked. Do it. He was more help than the entire Sony Corp. Thanks Joker.
This is really upsetting me it Wouldn’t be so bad and i could have more patients if it wasn’t making my system a paper wieght i bought games on PlayStation network and it doesn’t make since as to why i cant access these games as well as netflix because u cant keep your servers up against ddos attacks and then charge everyone like microsoft did for psplus why am i paying hundreds of dollars for something any child can knock down for days at a time my ps3 can even continue to play the games i have licenses for but ps4 can not? This is ridculouse and if it continues i might as well trade ps4 in for microsofts junk at least they can keep there servers up.
And the real hackers where actually just 3-4 losers who can’t get a life
I know about the hacks just annoyed the servers aren’t fixed yet.
done what nickofftime said log on first time
Why is that I can sign in on the website and the app, but can not sign in to PSN on my PS4? The most vital aspect I can not sign into… Great job
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10.Change it to 1473. Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
again…..
Re start PS4
My Playstation Network is Still Down and I would Love To Know Are They Still Trying To Fix It As We Speak Cause Its Been Out For Days Were Im From
Sorted
Thanks Disco_123
With all the security issues that’s obviously apparent and causing everyone within the PSN havoc, will Sony compensate their users like they did the last time in 2011? It seems they would have learned their lesson then but I guess not SMH
I wanna hack Lizard squad so bad, only if I know how to hack
I am still not able to sign into PSN using my PS4. Needing help and understanding please.
Wow some pretty childish things are being said here as well as a lack of understanding and compassion thanks for your hard work through the holidays sony staff know that some of us appreciate your efforts to us up and running again
Mikezimshaw look AT MY POST
I recently got a PS4 and am trying to log into PSN. Is it still down? Are others able to log in? Any feedback would be much appreciated.
I tried what people told me to. But the MTU set to 1473 did not worked for me ?
I think the previous time where they compensated with games was due to a much bigger incident.
Right now, this is still minor in comparison. Though altogether, the PSN has probably been down longer this year than that year.
Look guys, we, the customers have waited long enough already, I regret to inform you that patience is no longer us more and alfinal if they continue with these failures end up losing most of its customers.
The MTU setting didn’t work for me either. Then I found this link:
http://youtu.be/SVaOo2fsZsU
My PS4 connected for the first time ever after doing this.
Just do what everyone else says but change your primary dns to 8.8.8.8 and secondary dns to 8.8.4.4
i cant even log on to the network with my ps4. 4 days and counting
****ing Lizard Squad
Thanks nickoftime changing mtu worked for me