PS3 Firmware (v3.21) Update

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The next system software update for the PlayStation 3 (PS3) system will be released on April 1, 2010 (JST), and will disable the “Install Other OS” feature that was available on the PS3 systems prior to the current slimmer models, launched in September 2009. This feature enabled users to install an operating system, but due to security concerns, Sony Computer Entertainment will remove the functionality through the 3.21 system software update.

In addition, disabling the “Other OS” feature will help ensure that PS3 owners will continue to have access to the broad range of gaming and entertainment content from SCE and its content partners on a more secure system.

Consumers and organizations that currently use the “Other OS” feature can choose not to upgrade their PS3 systems, although the following features will no longer be available;

  • Ability to sign in to PlayStation Network and use network features that require signing in to PlayStation Network, such as online features of PS3 games and chat
  • Playback of PS3 software titles or Blu-ray Disc videos that require PS3 system software version 3.21 or later
  • Playback of copyright-protected videos that are stored on a media server (when DTCP-IP is enabled under Settings)
  • Use of new features and improvements that are available on PS3 system software 3.21 or later

For those PS3 users who are currently using the “Other OS” feature but choose to install the system software update, to avoid data loss they first need to back-up any data stored within the hard drive partition used by the “Other OS,” as they will not be able to access that data following the update.

Additional information about PS3 firmware updates, including v3.21 (once it becomes available), can be found here:
http://us.playstation.com/support/systemupdates/ps3/index.htm

PS3 owners who have further questions should contact Consumer Services:
http://us.playstation.com/support/ask/
800-345-7669 (800-345-SONY)

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7,437 Comments

  • @ improperlyaged

    As a corporate lawyer shouldn’t you be working or something?

  • TO be clear, i’m in the “this is [DELETED] [DELETED]” camp.

    Now, who the hell was pirating PS3 games? I mean, honestly; many of the largest multi-platform games were more popular on the xbox, and pirate-central has been on the PC forever. Nobody was pirating this thing because it was cheaper to do on the Xbox and PC.

  • @twindad
    no sir there is no link. if u had read what i wrote ur comment wouldnt look so dumb either. i clearly stated if they tried to charge us for the current product which is advertised s being free that would be illegal. i never said they were holding up premium for legal issues. i said they cant call the current psn as is a premium service and begin charging for it AS IS. to do so would be illegal since it currently offered as a free service with the purchase of a ps3 or psp and is advertised as such.

  • ATTENTION PLEASE
    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
    DON’T UPDATE! SEARCH THE NET AND FIND THE PROGRAMME THAT BYPASSES FIRMWARE CHECK! THAT WAY YOU KEEP BOTH OTHEROS AND PSN FUNCTIONS!
    As for $ony, go lick my b@lls.

  • Sony just hacked my system and took a featurew from me that I paid for this makes Sony a bunch of crooks.

    And all you a sses that don’t care about the update/downgrade shut the hell up. Yes you heard me right what I just said if it doesn’t affect you no need for you to open your yappers as they never took something from that use and you sure as hell would be crying if they took away being able to play BLU-RAY or made you pay for online play. So just shut the hell up and play your perfect PS3.

    I just spoke to a customer service supervisor Tony – ID # 47774

    Sony has told them to say nothing but I’m sorry over and over.

    What is our next move as a group. Dou you guys what to setup a message forum? I will pay for the hosting and domain name.

    Let me know it would be like a car company saying I’m taking away your power windows in the next computer upgrade on you car and if you don’t do this upgrade you void the car warranty. Same thing. You would pay for power locks and windows as a selling feature the same as you paid for the OS feature.

    Let me know I will get on this right away.

  • Allegro_Dragonst

    “you really need 4 ports?”
    it kind of sucks when you have friends over and are playing stuff with 4 controllers and suddenly 3 of them are low on battery power….

    or renaming files that you’ve just copied to your portable hard drive from the internet, while charging a controller…

  • i am not a corporate lawyer but i have dealt with this issue previously with my other devices. so i know this is illegal. why are u guys so quick to argue with common sense consumer protection laws. please anyone who thinks i’m wrong call teh better business bureau and federal trade commission like i did 3 years ago and let them explain it to u. i should warn u it’s long winded and can be somewhat confusing at times.

  • people PLEASE
    DON’T UPDATE use lg5tool!!!!!!!!!!!!!!!!!!

  • Mmmmmmmmmmmmmmmm smell that air everyone. ITS A BEAUTIFUL MORNING! Can you smell the 3.21 in the air? It smells good! It smells…less useless…almost like my PS3 got rid of some of its dead weight!

    mmmmmmmmmmmmm day one of the best firmware patch ever! I LOVE IT!
    ———————————————————————————————————–

    LMAO, you are a right tool, I remember reading your posts last night you don’t even have a PS3 capable of Other OS so how on earth can it feel like it’s got rid of some dead weight.

  • Allegro_Dragonst

    VIVA LA RISISTANCE

    I went onto the PS network last night and made sure to get whatever updates for my games that I needed. I will now be boycotting Sony. Blu-rays shall now be torrented instead of purchased since I can no longer rely that they will be playable without 3.21, and I’ll be picking up games for other systems or simply not purchasing them if it’s an exclusive. I hope developers move on and stop supporting Sony now that they’ve lost a portion of their potential customers.

  • 25993144 < complaint number to the ftc and i really don't care if they have the full number. Let them know we are serious about this mess.

  • Who is in for an fb group against fw 3.21(it is not an update)?

  • @improper
    “the only reason they haven’t already implemented a charge is because their legal team has informed them that to do so would be illegal without advertising it as a different product i.e premium with additional features and services.”

    if you have a link to back that statement up I would be impressed

  • lmao they also removed Default System. Good luck recovering from corrupted data. That’s the FIRST thing Tech support tells ya to do.
    I hope all the trolls here get the BRDL diode bug and *Poof* corrupted data, haha welcome to your new brick.

  • @tpsioulas
    I’m in, we should get a petition started.

  • “Sony is considering offering a premium PlayStation Network subscription in the future. The subscription offering would provide new premium features you could choose to pay for and are in addition to the features currently available for free such as access to online multiplayer gaming (current features would remain free).”

    Oh, yes… They would remain free…
    I’m SO going to believe you NOW!!!

  • There already is a facebook group

  • <3 Sony

  • For everyone asking me for links to support my arguments, please. I already stated i do not have links HOWEVER these are commonly known consumer protection laws. Anyone who would care for assurance please contact the federal trade commision or better business bureau and ask them some simple questions about the matter. they make it their job not to allow companies to do these things. please do ur research and dont make urself look like fools on the internet just cuz its anonymous.

  • Forums and Facebook groups are useless, we need a Class Action Lawsuit…

    … has anyone gone to a lawyer yet?

  • Everyone complaining should thank Geohot for forcing Sony into the change.

  • Improperlyaged is right.

    Anyone doubting him can look up other Class Action Lawsuits, like those against Netflix, who lost, reguardless of the contents of their Terms of Service.

  • @Lemmy_TwoPutt

    Dude, there’s ALWAYS going to be another Geohot. Ya, that guy is a jerk for doing this, but Sony is being a bunch of corporate scumbags by disabling advertised features after purchase.

  • Hmmm… Christina Lee or Linux ? …. One can always get those Cell Blades to run PPC Linux after selling collectible PS3 with many USB ports, PS2 compatibility and 3.15 FW. I’ll probably start looking for gently used Cray.

  • so um not to be greedy but anyone think i should put my original 80 gb ps3 with backwards compatibility 4 usb ports and all those extra media slots up for sale???????

  • TEAM-CRO.. im in and agree lads that aren’t using other os or own a slim should pipe down and carry on playin there games.. us fattys are stuck here lookin for ways to keep the things we paid for so we can continue to play our own games too..

  • At least most of you have a working system to update…..Sony fried mine with the 3.15 update and won’t do anything about it :-(

  • I payed over 500$ for my PS3 which was advertised to have the feature to install another OS, which it did, so I assume that this feature cost a slight portion of the ps3. I refuse to update my ps3 to 3.21 not because I want to ‘hack my ps3 and pirate games’ Infact I would never get myself involved in such events, but because the fact that your taking out functionality that we loyal customers had payed for. Sony I had major respect for you, I usually would give you the benefit of doubt in most situations like this, but this is just going to far. Give us back the things we pay for, even though I know this isn’t going to happen, even if it somehow did I still will not forgive you, all my respect towards Sony is now lost forever.

  • Why does Sony think they can rip us off i specificly got a ps3 60gig cause of all the extra features one being the other OS support its just wrong I mean HOW the hell do you advertise a feature, then have a costumer pay for said feature and then take it off cuase off a few bad apples what the hell from what i herd you have to open the damn thing to hack it anyway its not fair and just bad business unless Sonys gonna give me back the money i paid for the feature im gonna stay pissed and protest anyone with me?

  • I’m with you DrakenCloud!

  • come on guys lets all vote for backwards compatible for the PS3 we’ve been waiting for a long time for that update sony when you people is going to give us an update that’s useful sony this 2.31 update sucks right guys lets boycott were so disappointed in you sony.

  • Well, theres obviously quite a bit of objection to this. Who ever said they could start a messaging board, should. This article post is not sufficient.

  • seriously wondering i s this update live yet???

  • Not updating/downgrading and when it becomes that I can’t do anything on my system anymore cause all the games require 3.xx
    Then I’ll just sell it w/ games go get toy system or just game on my gaming pc which is far superior to the PS3 (Piecea$hit3)Sell my BR collection and just get a projector and go back to dvd.

  • Allegro_Dragonst

    yes, the update is live
    and confirmed by many news sources not to be an april fools

  • um idk about u guys but i have actually been posting aabout this in other blogs on here just to try and make everyone aware of whats goin on

  • I just filed my complaint with the BBB over this as they took something from me that they used to get me in as a customer called bait and switch. Also false advertising.

    I suggest others to follow suit.

    Lets setup a group or site and as I said before I will pay the hosting and for the domain name.

  • Yes it was live at around 11 PM Eastern Time.

  • Waiting till tomorrow to see if anything changes on this issue. Just hoping for real bad April fools Joke… Still weird… normally all firmware updates show up on Japanese game sites but this 3.21 never showed up on any of the official gaming sites for Japan…. mmmm

  • improperlyaged | April 1st, 2010 at 8:42 am

    @twindad
    no sir there is no link. if u had read what i wrote ur comment wouldnt look so dumb either. i clearly stated if they tried to charge us for the current product which is advertised s being free that would be illegal. i never said they were holding up premium for legal issues. i said they cant call the current psn as is a premium service and begin charging for it AS IS. to do so would be illegal since it currently offered as a free service with the purchase of a ps3 or psp and is advertised as such.

    I read it again, and it was worded a bit off and that is what threw me. Your other reply did say what you wrote here. I didn’t look dumb, just asking where you got your information that it was the legal team. I’m not the only person to ask you for this.

  • This update does not only seems illegal but it is extremely disrespectful. The main reason I choose to buy the PS3 over Xbox360, despite of the latter having a much larger collection of games, was exactly because of its ability to run Linux allied with its online network, without monthly mantainence fees.

    Now, with this update that obligate us to choose between two key functionalities, I expected Sony to, at least, propose its users a refund for the console and all the money spent with it.

    I would rather return the unit with all the games I bought than loose the ability to run Linux or loose the PSN access…

  • i find it sad that sony has not seen fit to respond to a single post up here or give any information about this. i truly am losing faith in this company and while know they are not listening to this blog at this point i guarantee they will listen in the future when i speak with my wallet. i will certainly discontinue my support of indie publishers via the psn so they are also losing out. this is no joke i own like 35 psn games and 57 ps3 games. i heavily support his are which i love. i can no longer continue that support when my favorite company will not return my loyalty or support. sadly i may have to buy a system that isnt made by sony for the first time in 16 years.

  • http s://w ww. ftccomplaintassistant .gov

    FILE A COMPLAINT! (delete spaces in link)

  • I’m not very happy with Sony right now, I got my ps3 for bacward compatablity and the use of the other OS feature. Taking that away from me makes me think they don’t care about their users. Futhermore I’m dissapointed that I have to choose between playing my games and watching movies or using my other OS.

    Why not hire the guy they’re trying to prevent from hacking the system instead of fighting him? You’d think this is the type of mind sony would want working for them. But that would be too much like right

  • i am disgusted that Sony have done this I only got the PS3 because it had this support they have managed to keep it secure so far, that hacker who could see data but do nothing with it(he’s the one who hacked the iphone) has probably cost us this but it is still unacceptable

  • Listen Sony has every right to maintain their product is secure from hackers. Companies and the government agencies who are using the PS3 as supercomputers don’t use their consoles to play games or use the PSN so this doesn’t affect them. The patch is not mandatory or even being pushed to do it. For users who were running Linux and not trying to hack then buy, build a PC or VM workstation.
    What we need to do is choose our battles carefully. Does that mean we start a Class Action Lawsuit over this? Now if this was over MP3, AVI, or MP4 playback I would say yes but for something only a very small group uses no. Sony will point out that yes Terms Of Service gives them the right to maintain their intellectual property is safe from hackers. All they have to do is show that Geohot and the other hackers can breach the Cell architecture to play either pirated games or to hack online games in a civil court and they’ll win easily. We all know to well what happens once hackers mod online games. I like the knowledge that right now Killzone or MAG are free from hackers like Modern Warfare 2 is plagued with. I gave up playing that online after 3 weeks cause of that issue.

  • Most of you need to grow up and stop complaining about the evils of Sony for taking away a feature. Which I’m almost certain only 1/3 of everyone who posted to this thread use. Does it suck? Yes, but to say you’re going to trade in your PS3 or you’re going to do is only buy multi-platform titles only for the XBox or Wii is like Liberals or Conservatives who say they’re going to move to Canada when their opponent wins. All it does it make you sound like 12 year old who doesn’t understand the ways of the world.
    Yes, I have the 80 GB phat PS3 but if I wanted to run Linux I’ll build a PC to run Linux not use my gaming console to do so. PC parts are so dirt cheap now you can build a VM farm to do the same thing.

    Bottom line people grow up, find a girlfriend, and stop complaining about Linux.

  • everyone seriously please file a complaint with the ftc and better business bureau as some of us including myself have already done. this is a serious issue. teh feature being removed is not the issue at hand. Sony removing a feature that was already paid for or limiting ur access to the psn should you choose not to update are both illegal business practices. This is the issue. Do not let sony tell u what your rights are. Do ur homework and know them for urself.

  • how’s that class action lawsuit coming along? lemme know i want to jump in and get a free flower or rag doll kung fu game.

  • @m0sdef927

    “All it does it make you sound like 12 year old who doesn’t understand the ways of the world.”

    We use the other OS for CBE dev.
    Understand what it is you are talking about. Because your quote proves that it is you who fails to understand.

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