UPDATE 5 (10.28pm GMT, 3rd December): We are pleased to announce that Live Item in the Content Information Screen is now live on PSN on PS4. We will continue to update you as we bring new features to PSN.
UPDATE 4 (10.36pm GMT, 2nd December): We are pleased to announce that What’s New is now live on PSN on PS4. We will continue to update you as we bring new features to PSN.
UPDATE 3 (9.09pm GMT, 1st December): We have been working on the PSN service roll-out throughout the weekend and are continually increasing the availability of the voucher redemption functionality. The next phase of the roll out is to introduce the What’s New Activity Feed and Live Item in the Content Information Screen, which we will be able to update you on tomorrow. Thank you for your continued patience as we manage PSN to restore full service.
UPDATE 2 (9.22pm GMT, 30th November): Users will be aware that core network stability has returned throughout today and we are beginning the next phase of PSN service roll-out e.g. users will soon be able to progressively see the content info area for game titles. Voucher redemption continues to be controlled in order to cope with volume. We will have an update tomorrow. Thank you for your patience as we manage PSN to restore full service.
UPDATE 1 (11.22am GMT, 30th November): We are making progress in identifying the source of the current PSN disruption. Currently sign up, sign in, trials, store, online gameplay, share and community functionality is available. Redeem voucher is still not open to users. Further updates will be posted later today.
ORIGINAL POST: We are aware that users are experiencing some disruption to the PSN service. To minimise the inconvenience we have suspended the “redeem voucher” functionality whilst we investigate further. Unfortunately this means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content are not redeemable at this stage. Other PSN features such as log-in, online multi-player gaming, PlayStation Plus trial, PS Store (excluding voucher redemption), trophies, messages, friends etc. are all available.
We apologise and will provide an update to this announcement soon.
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