Hi all,
We are aware of the issues with PSN Store. Here’s an update on the problem:
Wallet Top ups using Credit/Debit Cards
Some customers were unable to add funds to their account yesterday. If customers tried to top up their wallets multiple times yesterday they should wait a few hours from their last attempt before trying again. As we expect traffic on PlayStation Network to be extremely high over the coming days customers should try to make any purchases outside of peak hours if at all possible (off-peak hours: morning/early afternoon Western European time).
A small number of customers may have noticed PlayStation®Network transactions on their credit/debit card or their available credit limit reduced, but these top ups may not have been reflected in their PlayStation Network accounts. These transactions should be reversed within the next 24 hours.
Wallet Top ups using PSN Cards
Wallet top ups using PSN Cards should not have been affected by the problems yesterday. If any customer has had problems redeeming their PSN Cards please let us know.
Problems Downloading
Some customers are experiencing problems downloading or installing the Call of Duty add-on and have experienced error code 80029564. As customers have the option to download all 7 versions of the add-on they should identify which disc they have (disc ID can be found on the spine of the game’s case) and only download the appropriate version for their disc. Where the download or install failed customers should attempt to re-download and install during off-peak hours if possible (off-peak hours: morning/early afternoon Western Europe time)
We hope to resolve these issues soon and we apologise for the inconvenience.
Follow PlayStationEU on Twitter for regular updates on this problem.
Emmanuel
I havent personally had any issues, got FirstPlay and Split/Second fine yesterday. To all who are wish you luck, looks like Sony is hard to work fixing it though.
If we have tried several times, are our accounts locked from using our card for 24 hours?
Thanks!
first i got error 80023103
then i got “credit card information cannot be updated”
then i got “credit card info not valid”
i have waited for a month to get the mw2 map pack. i even had to wait one more day than the US for some reason. and now i cant get them?? what the #@$%&# ???
now i think it blocked me for 24 hourse because i tried to change the credit card info so many times.
if i accidently installed the wrong (USA) version of the DLC, will installing the correct one work? do i have to delete the game data or anything?
Here come the angry people. Look out! lol
I had all the issues as Alex_dlc above.
I downloaded the top one that is listed in my downloads and it didn’t work. I tried again with the download that was 7th on the list (from top to bottom) and installed that. That work. Hope this helps someone.
It was a bit of a fail by SCEE… again.
as long as i am redemeded my money( with cash back or vouchers )i will continue to promote SONY to the hilt.
Can Sony not issue out voucher codes that allow us to download the new MW2 maps?
I was locked out of the funding system yesterday afternoon due to fact that the network wont accept cards, this was before any comments from you was released. is there any way to remove my ban so i can now purchase the map packs as i have been waiting since 3pm yesterday.
Hi,what is the message you get wen uve been locked out? :)
”These transactions should be reversed within the next 24 hours.”
How will you know who’s been effected? Can you tell from your end because every time I’ve tried to ring Sony I get put on hold.
Psn this is dissapointing and would never happen with xbox I’ve been trying to get these maps and all my friends have got then but I am having all the problems above and it’s needs to be sorted out and psn is rapidly becoming worse than xbox in my eyes because it has so many errors sort it out now
This update is useless. Not like we didn’t already know there where problems.
It saddens me greatly that the store was slowed down for an over priced dlc to an overhyped underdelivered game.
I thought people would have more sence than that.
How are we going to stop Activision from taking advantage of us if people actually pay for this rubbish. All we are doing is funding Activisions lawsuit against the ex-Infinity Ward members who we should all be supporting.
In my eyes in considering selling my ps3 and getting xbox because psn is rubbish
answer all these angry people psn
When it says ‘Credit card cannot be updated’,does this mean ive been blocked?
@ ronswan … the message u get when u are loacked out of the system is to check your account info and then contact the tech team
Thanx,thats what message im getting after it says credit card cannot be updated. The cheek of them!!
u may think u have not got the maps yet but check “view Downloads” and look for the right BLES code(you only need one of the seven downloads) that matches your disk or u could check your emails, my playstation store gave me error messages evry time but when going through my emails it said wallet fundin success, i had tried over 10 times and it only charged me once luckily!! :)
why dont u make use of the ticker on ps3, to let other people know of the situation as about 95% of people will never check here on facebook or twitter
Hi sully1311,
A message will be posted in the Store very shortly so we make sure that everybody knows about the situation.