PlayStation 5: Launch Day Ordering Update

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PlayStation 5: Launch Day Ordering Update

Launch-day sales will be online-only this year, so please plan ahead.

Hi all – the launch of the PlayStation 5 console on November 12 (or November 19, depending on your region) is almost upon us! In the interest of keeping our gamers, retailers, and staff safe amidst COVID-19, today we are confirming that all day-of launch sales will be conducted through the online stores of our retail partners.

No units will be available in-store for purchase on launch day (November 12 or November 19, depending on your region) – please don’t plan on camping out or lining up at your local retailer on launch day in hopes of finding a PS5 console for purchase. Be safe, stay home, and place your order online.

Gamers who have pre-ordered for pick-up at their local retailer should still be able to do so at their designated appointment time, under the retailer’s safety protocols. Please confirm the details with your local retailer.

A special thank you to our entire community for your continued support this year. Here’s to the next generation of gaming!

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993 Comments

  • For everyone who’s mad about not being able to purchase the ps5 launch day have to realize that Covid-19 isn’t gone yet, PlayStation is doing this for our safety m. Yes I know it’s harder to buy things online but it’s not impossible, keep trying. Everyone had a chance to preorder so don’t be mad about it.

    • i understand but they had so long to get this together and from the beginning of this year to figure out what to do to avoid issues i dont like xbox but i havent heard any issues on their side

  • Yall do realise they are doing online only due to the damned pandemic!!! God help us those damn Sony trying to keep us safe shame on them 🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️

    Stop getting annoyed at everyone else for things that are happening due to covid they are doing their best and instead of whining appreciate the fact that things have to be done differently so we don’t all die 😀😂

  • Really sucks, now all the hackers will scoop up every one, and sell it for double on eBay. .

  • i need to pre order my ps 5

  • I would wait until next version of PS5. Launch date Playstation may or may not have problems down the line. Remember when PS4 came out then a few months later system got bricked, problems like DVD got heated. Sony remedy that issue with later versions of PS4. If you plan on buying launch day one PS5, be sure you get insurance that goes with it. I prefer to “wait and see approach” if any problems pop up later. I am a die-hard fan of PlayStation series and PS5 will be a huge investment for me.

  • I understand the disappointment with the delay for release. I don’t understand the need for someone to buy out so many consoles at once by themselves, but apparently that’s a concern.
    However, taking these precautions with COVID19 is important. Unfortunately, not everyone is taking precautions. I personally know people who have been hospitalized and even died from COVID19. I also see first hand how careless people are everywhere especially at work where I’m constantly asking people to put their masks back on, wear them properly, to sanitize, etc. I’m security so it’s literally my job now to be on “mask patrol” haha. You’d be amazed at the amount of people that think wearing gloves alone protects from the virus. Yes, your hands are clean but your face, food, purse, wallet, etc. Anything you touched with the outside of the glove is contaminated because you just transferred germs, bacteria, viruses, etc from one surface to another. I watched a woman come out of a bathroom stall with gloves on and walk out of the bathroom without washing or sanitizing her gloves, or changing her gloves. So yes, we need these precautions in place because you don’t know who you might be standing in line with and people are not aware of distance. Just look at the stores. People will come within 2 feet to grab something instead of saying excuse me and ask to get something or get through with some distance.

    They’re working on a vaccine so we can all go back to normal. Please remember that there was a time when the common cold killed many of people, and not it’s just an annoyance. So it’s important to be mindful of others.

  • only time will tell

  • I have a question. Since the ps5 won’t be compatible with an external hard drive and Sony says it will come later. Does this mean that it will be a DLC or that they will make a ps5 pro ?

  • So basically I just need to be prepared to go through the same debacle as the last 2 times I tried to get one. Sit at pc with all retail accounts open, wait for them to go squiffy and implement the queue system. Then endure multiple crashes and log-in’s before finally being informed that everything has sold out.
    I’ll look forward to that.

  • It’s lame because Sony, Target, Best Buy, Walmart etc could easily add another verification step that would thwart the bots (scalpers) from buying up all the inventory. It’s been an issue for a while and they still do nothing about it which shows they don’t give a crap.

  • i have ps4 pro and VR. VR for ps5 is on the back burner from what i read and
    VR doesn’t work with ps5 unless you have an adapter, i ordered one just to have one. who knows if games will be VR ready for ps5
    i can wait…

  • “Pre Order” ?!? HA! Is that what it’s called when thousands of people get scammed out of $400-$500 dollars when they attempt to buy a PS5 before the release date?

  • Wish I had the money

  • My question is will the people who was unable to pre-order one get to order one online. As I have a Gamestop Card that has enough to get the PS5 Digital Console. ANd I just want to know if I will be able to order one online on the gamestop website.

    • Yes but only when they are in stock. They already did in store pre orders for launch day back in September.

  • How does this work for stores that aren’t doing online sales for something like that like Smith Marketplace which is a local chain in Utah?

  • What time does it come out online?

  • One quick question. The consoles are coming out online only, right? But all the games are still being sold in-store. So…..

  • What happened to the preorder lottery? Did that happen? Who are the online partners that will have legitimate preorders? I’m sure a lot of scammers will be active. Last question, when will PS5 become widely available to the rest of the public who weren’t lucky enough to preorder or bot a midnight release through Walmart or Amazon? Asking as a 25 year PlayStation owner. Loyalty did seem to get me a preorder.

    • #didnt get me a preorder

    • I had requested pre-orders from Sony and Amazon but never got an invitation to pre-order. The whole thing was such a shambles!

    • the preoder lottery did happen and the pre orders are sold out everywhere trust me ive looked and the ps5 will be avilable on the 12th, now look im in the same boat as you from what ive heard becuase of bots and scammers Costco and Sams club are the best bets for safe offical orders for in store pickup or just flat out delivery. if i were you id check at midnight on the costco or sams website and try to order one and if it wont let you wait till store opening hours but it should let you then you just drop by and pick it up when the store opens! (bring you recite!!) so they give it to you! anyway have a nice day and goodluck! i hope i get one as well! :)

    • Don’t buy from Sam’s Club. They will take your money, then make you wait.

  • I waited in line for 12 hours to get mine, and will be picking it up at 10AM Thursday morning, and won’t emerge from my man cave until Monday morning!!!

  • I think Currys PC World got it right with their pre-orders, as they asked for a £5 deposit, but priced the console at £2500. So scalpers or bots did not want to spend that much. Then when you went to buy yours, you got the £5 deposit off the cost, plus you were given an individual one off code just for your purchase, which would then when entered, lower the price to the RRP! Such a great idea! I really wish more retailers would adopt that approach to their pre-orders as well.

  • I dont mind that it can be only sent and not picked up in the store. But what bothers me is taht most unit were sold in few hours since preordrs started and at least in my country the next batch is announced during february (if we are lucky) :-/

  • So when will the consoles be coming on sale? will it be midnight or will it be opening times of the shops buying it off? Don’t want to stay up till midnight to not be able to get one but don’t want to wait till 7 just to see they’ve all sold out already

    • i do not know but if i had to guess id say that at midnight you can order it for in store pickup or for delivery and if u get in store pickup you just order it and then go to bed wake up and when the store opens drive by and show them you recite and they should give it to you there

  • You know what? Forget it. I was planned getting the PS5 but now it’s will available just the Online Store with more than 5 months until May 2021 I guess. I decided I’m not buying the PS5 because their is something it’s more important than this piece of metal junk. No offense. I don’t blame Sony but what ones who stared COVID-19. And by way PS5 not going to get more sold than the Xbox this year.

  • Wow, how sad for them.

    I’ve been a Playstation Plus member for years and several months ago when they announced, all I had to do was add my email to the lottery; I knew even then that because of COVID and demand, this would be a different kind of release. I was evidently lucky enough to be selected, made my preorder, and today should be the day it ships expedited to arrive on Launch Day, no shipping charges.

    I remember it wasn’t all that long ago when I had to make friends with employees of Gamestop in order to convince one of them to set a Playstation 3 aside for me and wrap it in a plain brown wrapper so nobody would know what I was carrying.

    I also remember folks getting robbed at gunpoint in the Walmart parking lot on their way home with Playstation 2s.

    So this release is a good safe one, safer than any previously in my opinion…

    Now I’m excited and making happy gurgling noises like everyone who is expecting their bundle of joy on November 12….

    • agreed my freind sadly i was not able to get lucky enough for an email even though i signed up very early in anyway as far as ordering it goes how should i buy it now that i cant pre order i would really like to get on on lauch day and heard that Costco and Sams is the move.

  • will i be able to order the digital version on launch day

  • Is this the same world wide? Consoles will be available in Australia on launch day via Sony’s website?

  • India still doesn’t have a release date

  • Alright bois the day is almost here now its sad i cant camp out and rush the store for the PS5 after-all ive been OVER hyped for it since it was mentioned last year and have been putting aside chash for the PS5 the headset and like 2 extra controllers now that orders have to be online how do you guys recommend that i get one?
    Im hearing that Costco and Sams wont have bots and this would make sense because of membership so would you suggest that i order it off of there? and can i get the pulse 3D headset from there as well (i was late with pre-orders sadly) anyway any help i could get would be nice thanks guys! and good luck to everyone trying to get a PS5 on launch day! :)

  • Great news for those,like me, that can’t walk into a shop on payday n walk out with one. No limits eh?

  • So once again the bots will buy them all in a split second and everyone will have to purchase from re-sellers/scalpers?

  • I’d like to throw my hat into the ring by saying if you pre-ordered through Sony or got invited directly to watch your email like a hawk. I got an email 2 days ago that my oder was canceled over banking issues. I reached out to Sony/PS to try to resolve the problem but I was told once the order is canceled it cannot be undone. I lost my system because Sony doesn’t make phone calls to you immediately there’s something wrong with your order. They expect you to be constantly in your email checking for irregularities when it comes to your pre order.

    So now I have to thrown in the lion’s pit in hopes to get one on launch.

  • Does anyone know if consoles bought on launch date will able available for pick up or does that only apply to preorders?

  • Hi. So the day of launch for PlayStation 5. If I pre order online that day I will be able to pick up my console on the day of the 12th between 12 noon 3pm 6pm an 9pm ?

  • why yahll didnt launch when Xbox came out thats so lame of u playstation how u let the competition release before you why no one was able to buy one yet come on playstation u suppose to be #1 shame on you people who pre ordered should have it before release

  • So much salt. Blaming Sony for trying to keep people safe and not get ripped by people. I’ll being enjoying my PS5 and not having to worry about buying one later on. 🐸☕️

  • This Will Be Insane… How Will Retailers Deal With Such High Demand?

  • What time on the 12?

  • I wont do nothing with the playstation 5 until this spring anyhow this way here if I want to buy one I can find one and there wont be as many bugs its not always good to have day one edition system too many bugs and or hardware problems

  • What is the launching time to buy the ps5 online … can we bought it at 00:00 the November 12 ?

    Thanks

  • With the PS5 Nov, 12, how is it out of stock for preorder what is Playstation up to? This is absurd

  • Joe to preorder PlayStation5

  • Sigh. Can you order online and pick up in store? It’s not like the stores are closed

  • So your going to let bots and resellers get all your release day stock?? So wrong Sony the bots are going to pick these up as soon as you show stock. There has to be a better way.

  • Will I get a ps5 on launch day uk if I Order online?

  • Is there going to enough PS5 To Online Buy After November 12 Because I wanna buys mine on November 16 ?

  • This is crazy have not been able to preorder because bots are buying them up in minutes and selling them on other sites like e bay for crazy money thanks again Sony you blew it!!!!

  • As long as i get the playstation im fine with it.

  • Pour Québec ça vas a quel date et les achat de la consol.Il faut tu aller sur le site de playstation ou du magasin

  • Buongiorno,
    quando sarà il day 2 dell’uscita della play?
    mi hanno scritto sullo scontrino gamestop, day 2
    grazie
    s

  • A little outrageous! Only a fraction of the pre-ordered quantity arrives in my country. Plenty will prefer to buy an xbox.

    “But don’t be a jerk!”

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