PS4 system software update 8.00 launching today

2,748 0
PS4 system software update 8.00 launching today

Includes changes to Party and Messages features, new avatars, updated parental controls and more.

UPDATE: Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.  


Our latest system software update for PlayStation 4, version 8.00, is launching today globally. This update includes changes to the existing Party and Messages features, new avatars, updated parental controls and more.

Here are some of the key features in this update:

Updates to Party and Messages

Following this update, Party and Messages will be more tightly linked together and you will see changes to the UI. Both apps will now use the same ‘Groups’ of players for Party voice chats and message exchanges, instead of having different groups setup across the two apps. So now you can start a Party chat or send a message to the group you’ve previously chatted with across PS4, as well as PS5 when it launches.

New Avatars

We’re expanding the collection of pre-set avatars for players to showcase on their Profile. An array of new avatars from your favorite games will be available, including Bloodborne, Journey, Ghost of Tsushima, God of War, The Last of Us Part II, The Last of Us Remastered, Uncharted 4: A Thief’s End and many more.

Mute all Mics from Quick Menu

We’ve added an option to “Mute all Microphones” in the Quick Menu, so you can easily mute your mics while gaming.

Simplified and more flexible Parental Controls

Under Parental Controls, we’re combining the ‘Communicating with Other Players’ and ‘Viewing Content Created by other Players’ into one setting – ‘Communication and User Generated Content’-  to cover both areas of communication and UGC sharing. This offers a simpler setting that’s easier for parents to understand and apply to their children.

 In addition, children can send a request to their parents to use communications features in specific games. When a child sends this request, the parent will receive an email notification and can choose to make an exception for that game and allow the child to use its communications and UGC features. This will provide more flexibility to both parents and children.

Enhanced 2-Step Verification

The 2-Step Verification (2SV) feature on PS4 will be enhanced to support third party authenticator apps as an option during the activation flow and 2SV sign-in across PS4, mobile and web.

Removal of Event Creation and Private Community Creation

After 8.00, you will no longer be able to create Events or access existing Events created by other users.

We’re also removing the ability to create private Communities under the Community app on PS4. If you already have existing private Communities, you can continue to access them.

Updates to Remote Play App on Mobile and PC

At the same time as 8.00, the existing PS4 Remote Play app on mobile (iOS/Android), Windows PC and Mac, will change its name to PS Remote Play, and the option to connect to PS5 will be added. You’ll need to sign in to PSN from your PS5 to be able to access the feature, so sit tight until PS5 launches this November!

 As a reminder, a PS4 system with a wired connection via a LAN cable is recommended to download the update.

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2,748 Comments

  • Sony you broke all our hearts giving us a update that’s not worth 500 or 200 for a PS4 or a PS5. Recording conservations and using them outside of Sony will result in a outrage so please be careful of the next update or people or going to be more upset than now.

  • The new party system that you released is update 8.00, is directly linked to msg groups. Making it a great inconvenience for not only my self, but several of the people I play games with regularly. I, along with many others, believe that the old party system worked much better.

  • I was a loyal customer to you Sony but I’m gonna reconsider going back to the Xbox one S. Please fix the update to get your loyal customers back and you will be a really successful company.

  • And I dont care if I get banned because this update literally ruined playstation for me and for everyone else, who else dont wanna catch a case for saying one cuss word.

    IF U DO AGREE WITH ME U A REAL OG

  • Well, hope my PS4 works as well disconnected from the internet, because when I turn it on tonight I will be unplugging it from the internet. My friends wont join party chat anymore anyway. :-(
    Might be time to move back to PC gaming I guess.

    • I agree with u too ima just keep my playstation offlline and never go online again

    • Same here, we’re moving to Discord and have already talked about switching back to PC. Let’s see what Sony does about this mess they made. It looks like they put a Jr. Dev they just hired in charge of the whole thing, it’s embarrassing!

  • This update is ok I think there is room for improvement a few thing I like are that I can record party’s that’s a great feature one thing I don’t like is you removed community party’s that makes it extremely difficult to host maps on Minecraft another thing (and I think this is just because it’s a new software update) but I have had my ps4 freeze 4 times now it gets a little annoying.

  • Anyone else experiencing issues with Remote Play???

    • I’m experiencing major issues with the UI on 8.00. Looks like we’ve got to move back to the last version.

  • Everyone is talking about “revert party updates” but i just want parental controls back to how they were so i can play cod :(

  • I think I hate everything about this firmware update and especially what you’ve done to Parties. But you even made the Trophy Levels dumb, too.

  • I despise companies with intrusive policies. Facebook is ruining Oculus and Sony is hurting Playstation with this move.

  • I think that Sony may have just commited corporate Seppuku with this update

    • They truly have. Complete failure! The only hope they have is to listen to the community and revert back to the last version.

  • Remove recording party chats please!

  • Sony what is this **** imma need you to undo this update , if it’s because a kid died it’s not our fault he didn’t leave the party or unfriend them undo it know everyone I know switching to Xbox or pc so …

  • This update sucks. Give us the old way of party’s. I am not speaking for my self but all of the friends I play with think that this update made playstation go from good to worse than Xbox.

  • I’m disappointed that you guys can’t respect our rights as Americans. We have the right of freedom of speech. You guys are the guest in my house. Not the other way around. So for you to record my chat and then be able to tell me what I can and cannot say in my own home is against my 1st amendment. You guys will lose me as a customer and will lose many many others.

  • ok look, im gonna say this in the best way i can. but this update sucks so bad. you record party audio now? i probably know what you guys were going for (people threating to boot others offline, racist comments, vile language, ect ) but just why? so we have to add people to group chats to invite them to parties now? i cant even look at my friends list now! and these infinite loading screens!? IVE NEVER BEEN SO PRESSED BY A SOFTWARE BEFORE!! honestly if any of you ps4 staff are reading this i just want to say…you made ps4 999999999 times worse.

    • They want to play mommy and daddy and make sure we aren’t mean. Who cares what is said, you can’t monitor and moderate everyone all the time, that’s absurd. They’ll end up banning 95% of their players just because people want to trash talk. That’s half the fun about the games we play!

  • The party system update, I think, is perhaps one of the worst updates that they have done. It was much more convenient to just be able to join public parties rather then having to add people to group chats and then to the party. I much prefer the old party system and truly hope that we get it back.

  • Ps4 have a lot of internet problems game problems oter problems help me to fix it

  • My ps4 is refusing to install the update. It downloads, restarts, and says an error occurred. Then restarts again, and tries again. I can’t use anything on it without updating and I can’t update…. great job sony.

    • Trust me, it’s a good thing you didn’t do the update haha. Just go on Discord to use voice chat like everyone else is.

  • The past two updates have not been good on my PS4. The last one forced me to initialize my PlayStation in order for it to work again, even after downloading new software trough usb, and trying to download software through lan. I lost all my game progress that wasn’t on Plus. This new 8.00 update its making it hard to even load anything, it is running sluggish even in the home screen menu. Games time out, I don’t play online with friends often, but even solo campaign games aren’t working. Fixes for these bugs would be much appreciated. My system was running fine before this update.

  • As of right now I am unable to access remote play from any device, all attempts to log in to connect give the message “Error has occured” with no error code or troubleshooting help.

  • Worst update I’ve seen 👍🏽

  • I am the person in the group that always makes the party. I spend my time trying to come up with a funny title for the party so that my friends or someone random can get a laugh out of it. Now I can’t do that because they wanted to make it “easier”. It’s not. This update to the party has destroyed not only my faith in PS4 but the ps5 as well. Just change the party system back. Please.

    • People are not happy at ALL about this. It’s like they thought about the most backwards and convoluted way of making a party and said “yep, these are great. Push them through!” It’s clear they sacrificed the old system just to collect voice data. It seems convoluted and easily abusable.

  • I think the new update to the party chat was unnecessary. Makes the system work even slower than it used to, and its harder to quickly invite your friends

  • FIX YOUR PLAYSTATION PARTY. HOT GARBAGE. I hope no one buys the ps5 ; )

  • This update seems to have fixed an issue where I could not host a share play but can join a friend’s no prob. Share play been working great for me after 8.00

  • Why Playstation Im Finna Buy A Xbox No Cap Recordn Ppls Chats ? Yea No I Love PS But Nahhh Gheee

  • horrible update. it always freezes up and i can’t mute certain people. Sony really took a big step backwards on this one.

  • Thanks for the update, but next time can you check to see if anything in the update works before you make it live? With a new console coming out in a few months, you’d think you’d want to limit the errors. But it seems like y’all would rather do the opposite and completely run the PS players out the door.

  • Honestly, the new update for parties shouldn’t have happened. Not everyone uses the parties to chat with friends/other players but also to stay out of game chat and play without others being irritating and annoying.

  • I do not like that you can’t create private party’s. Or create a party without inviting someone. You need that function for playing solo but want to prioritize game chat. This seems like a violation of privacy as well allowing other people to record without permission. I was looking forward to PS5 but I think I will spend my money on something else now.

  • Inviting any player to a party chat now adds them to a message group. This means that if you have a party chat group with several of your close friends and want to invite another user to the voice chat (say a 1-off friend or a random user you meet while playing online multiplayer) they will also be added to the associated message group and can view all past messages.

    This also means every time someone joins the voice chat they get added to a swelling message group. Besides the privacy issues, this also leads to huge message groups that you will get a notification for every time someone messages in. So you leave that chat to stop annoying messages. Now you won’t be able to see party chats for that group. So you have to create a new message group every time your old one gets too big and annoying. And consequently, every time you invite a new user to your party chat, that message group and your messages are no longer private.

    • So, in short…It wasn’t broke before but it sure is now. There were a myriad of ways to go about this without trying to put out a fire with gasoline. It’s extremely frustrating after all the time and money given. Millions of us are at a crossroads over something so unnecessary and poorly handled. I’ve read the ToS. I know this was present since 2013. This is just so unfortunate that people are gonna abuse this system. So if I am to stay with “team sony” I will never risk my profile by chatting or messaging. This all to help there image at our risk? Clearly they do not care if a mass exodus happens cause it won’t hurt them in the slightest.

  • Thanks rockstar for the crappy update, it screwed up everything . good job, i will be selling my game and going to xbox.

  • There is obviously a major portion of PlayStation fans who are unhappy with this ps4 update. Can we revert the party system back and not allow for our parties to be recorded? Anyone if they ever have a problem they can just leave the party, it’s not like you can ban someone irl for saying anything offensive

  • The recent changes to the parties is very disappointing. You can no longer join a friends game from the party. You can no longer kick an individual from a party/chat group and there are no longer hosts to moderate and make those decisions on the creation of parties. In addition, the privacy settings are no longer available limitations on the number of players you can put in a party and the ability to make the party private. The additional monitoring of the parties / chat in my opinion equates to censorship by the Sony PlayStation network, as Sony is well within their rights to censor content on their platform it is definitely against the American way of life to censor speech.

  • Unable to start my ps4, it shows software issue and the system just keeps on restarting, kindly fix the same asap

  • My PS4 Pro will not load Friends List as fast (Like 10min), Parties are HORRIBLE now, and I can’t send messages to my Friends now. Why Sony? If these problems are on the PS5, I will buy an Xbox :(
    Revert changes to Parties, or atleast make Public Parties a thing again. Thanks!

  • The update said an error and freezes there couldn’t turn it off manually or use my controller to press X or O so I unplugged it plugged it back up and went to safe mode it technically freezes I plug my PlayStation controller in to it and nothing happens I press the PlayStation button and all it does now it just makes my controller blink once or twice but it charges, now when ever I wanna turn it on from a unplugged it’s stuck on safe mode and it freezes. P.s. please fix

    • Had very much the same problem with my 4 pro error code then safe mode. Controller just blinks and starts charging. Totally wrecked my ps4

  • This update is garbage, it makes everything longer and slower. I love the community system to be able to join party’s and find knew people and your right on the occasion there are people who should be banned due to toxic behaviour but this is very rare but other than the party update it’s ok.

  • Honestly worst update ever, if this entire feature is on ps5 i dont think anyone would buy it, console wars over xbox clearly won, now with kids getting perm banned for making a slightly racist joke we spend money but then get banned, smashing my ps4 rn, fix your console bots.

  • Question for everybody that his using Remote Play on PS4 to Labtop. Every 2 mins since the update, the Remote Play close by himself telling me connection problems. Hi never had this problem before. Do you guys have the same problem and im i the only one with that problem ?? Thank you

  • recent changes to the party/chat system in the PS platform is disappointing to say the least. You can no longer have moderators. Therefore, Banning kicking and otherwise having party privacy controls have been illuminated. You can no longer join friends from the party in their games. This is very limiting. The additional Censorship of speech within the party/chat system is definitely disappointing. As it is well within Sony’s right to censor content on their platforms it is definitely against the American way of life to censor speech. I hope Sony takes all this into consideration and makes some meaningful changes to their party/chat system to bring back more control for those individuals who are engaging one another. The additional parental controls in my opinion can be a good thing. If rules aren’t bypassed and parents have the time and care enough to implement them.

  • Huge privacy infringement! In accordance with Article 8 of the ECtHR, Playstation must respect a private life including home and correspondences. Recording conversations and having full control over these conversation goes beyond what is necessary to maintain a safe and healthy community. I can name enough cases similar to this situation. It’s obviously a violation of the right to privacy.

  • This has to be the most awful update. The party system is so messed up. You can’t view parties and go where you want and have to craeate groups and add people. It’s ridiculous. Lucky the ps5 is coming out and pray it doesn’t have this feature. Thoroughly disappointed. Please get rid of this. I cannot be the only extremely unhappy customer. It makes me not want to log in to my PS4.

  • Please revert this update the old version was so much better and easier

  • Ever since last nights update my PS remote refuses to simply remain connected. It constantly disconnects over and over. Ive tried everything including hardwire Ethernet connections etc. Still disconnects. Anyone else having this problem ?

  • This new update has killed my 4 pro and can’t get it to start and I am now getting a message when trying to use streaming on my standard 4 that my 50mbps is too slow.
    All this due to this rubbish version 8.0 had to pack up the 4 pro and send for repair. Xbox is looking like better option now. Complained to PS about the issues and been totally ignored.

  • Olá Sony. Então, a atualização por monitorar a voz do usuário pela Party em grupo, não seria Abusivo ?
    Por mais que fossem estar lidando casos de moderação para impedir os jogadores a ficar debatendo e ridicularizando a vítima, mas, usar a voz pra poder espionar os seus consumidores é simplesmente uma desconsiderar a liberdade de se expressar e usar isso como arma.
    Já é demais !

  • First Amendment: Freedom of religion, freedom of speech and the press, the right to assemble, the right to petition government. YOUR VALUATING THE FIRST AMENDMENT MORE MONEY REALLY

  • I know this is different but with all the disappointment from a poor update…but…I must voice my extreme disappointment at the removal of the wishlist from the PSN…it will all but stop me from buying anymore games…I guess that makes it better for me in the long run AND less money spent paying for any needed future gamers addiction therapy…lol…still…from a business stand point removing this feature is impossibly stupid…MANY gamers use it to mark games waiting for sales or just until a game is affordable…because we don’t all get to but games when ever we like…just plain stupid

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