PS4 system software update 8.00 launching today

2,748 0
PS4 system software update 8.00 launching today

Includes changes to Party and Messages features, new avatars, updated parental controls and more.

UPDATE: Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.  


Our latest system software update for PlayStation 4, version 8.00, is launching today globally. This update includes changes to the existing Party and Messages features, new avatars, updated parental controls and more.

Here are some of the key features in this update:

Updates to Party and Messages

Following this update, Party and Messages will be more tightly linked together and you will see changes to the UI. Both apps will now use the same ‘Groups’ of players for Party voice chats and message exchanges, instead of having different groups setup across the two apps. So now you can start a Party chat or send a message to the group you’ve previously chatted with across PS4, as well as PS5 when it launches.

New Avatars

We’re expanding the collection of pre-set avatars for players to showcase on their Profile. An array of new avatars from your favorite games will be available, including Bloodborne, Journey, Ghost of Tsushima, God of War, The Last of Us Part II, The Last of Us Remastered, Uncharted 4: A Thief’s End and many more.

Mute all Mics from Quick Menu

We’ve added an option to “Mute all Microphones” in the Quick Menu, so you can easily mute your mics while gaming.

Simplified and more flexible Parental Controls

Under Parental Controls, we’re combining the ‘Communicating with Other Players’ and ‘Viewing Content Created by other Players’ into one setting – ‘Communication and User Generated Content’-  to cover both areas of communication and UGC sharing. This offers a simpler setting that’s easier for parents to understand and apply to their children.

 In addition, children can send a request to their parents to use communications features in specific games. When a child sends this request, the parent will receive an email notification and can choose to make an exception for that game and allow the child to use its communications and UGC features. This will provide more flexibility to both parents and children.

Enhanced 2-Step Verification

The 2-Step Verification (2SV) feature on PS4 will be enhanced to support third party authenticator apps as an option during the activation flow and 2SV sign-in across PS4, mobile and web.

Removal of Event Creation and Private Community Creation

After 8.00, you will no longer be able to create Events or access existing Events created by other users.

We’re also removing the ability to create private Communities under the Community app on PS4. If you already have existing private Communities, you can continue to access them.

Updates to Remote Play App on Mobile and PC

At the same time as 8.00, the existing PS4 Remote Play app on mobile (iOS/Android), Windows PC and Mac, will change its name to PS Remote Play, and the option to connect to PS5 will be added. You’ll need to sign in to PSN from your PS5 to be able to access the feature, so sit tight until PS5 launches this November!

 As a reminder, a PS4 system with a wired connection via a LAN cable is recommended to download the update.

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2,748 Comments

  • Anybody else’s PlayStation completely broken? I can’t see my friends list it just gives me an error, I can’t start a party without it bugging out and the person can’t even join, etc. The whole thing is just one big mess and all we got out of it was the mute mic feature. Everything else is broken right now. Please fix this.

  • Everyone’s going insane about this update and not in a good way, I just wanna say peacefully btw that this is the wrong direction as you may have seen please revert this update parties are now almost impossible same with even looking at friends

  • Welcome to 2001 bois.

  • Well your update just got everyone that has that one stupid friend banned with your new system, and I can’t see my friends list and the parties didn’t need a changed! Everything was perfect before 8.0.0!

  • Error SU-42481-9 even during the beta but this official release fixed itself without me needing to system restore!

  • Seriously… I waited for this update to see that its messed up my ps4… I can’t play games, I can’t okay with my friends, I can’t start parties, I can’t go onto PS store, I can’t even se my friends, so many problems… SOMY GET YOU ACT TOGETHER AND FIX THE DAMN PROBLEMS!!

  • Please Sony fix the problem with the friendlist and party asap!

  • Well the party settings are actually horrible. I can’t join parties, I can’t see my friends list it takes forever to load the screen on party as well. You have to fix this…

  • Yup they really done it this time. Friends list broken ps now keeps freezing even when scrolling over to look at the next game you own. It even froze trying to turn off the ps4. All my ps messages are not going threw I can talk all day to everyone but no one getting my messages and now playstation and now for all those snowflakes out their you really have to watch what you say or they turn you in regulations grow and freedom dies

  • So just installed the update and none of my games or party works. On cod the server says a required network service has failed. Me and my friends can’t play together and we got a message saying we are going to be recorded. What kind of nonsense is this. Can’t play our games or join parties all because of this update. It’s trash and need to be fixed ASAP!!!!

  • So, if a “quality of life” improvement update prevents one from using the PS4 to play games online, is it truly a quality of life improvement?

    Fix you crap Sony!!!

  • Who ever came up with this party chat update needs fired right now and party chats need reverted back to the way they were, this isnt a we dont like change thing, this change is trash, we can’t even make parties private, get out of here

  • This Is one of the worst updates that has ever come to the ps4 regarding user interface. You cannot invite friends from your friends list and they have to be in a message group with you to do so? its absolutely ridiculous and even more time consuming. Not everyone plays with a specific group of people.

  • The ps server isn’t working and it’s lagging bad

  • The friends list will not load

  • This new update is dumb I don’t like it can we please have the old party settings how they were? Like I just want to make a party and invite my friends not make a group message chat and add my friends there just to make a party chat -_- that’s dumb and I don’t care about the quick mute y’all can keep that i guess

    • And yea something wrong with my friends list it’s just loading and loading and loading and loading……….

  • I’ve been with playstation since PS1 you have just lost someone who has spent thousands upon thousands of pounds on your consoles accessories and games I am now going to buy an Xbox as it seems Microsoft actually care about their customers unlike Sony who break things to make you buy new stuff your company is a scam and you should all be fired

  • they made me turn of the ps4 because they said their temporarily busy

  • Oh, my.
    I wrote my post as a satirical piece, I didn’t read any of the comments.
    I was right on the money. They not only removed features but completely broke the PlayStation 4.

    And for all the people demanding it be fixed:
    Write down your desires, wishes and needs and show it to the neighbour’s cat…
    Because you have more of a chance that the cat will listen to you than anyone from Sony reading your comment.
    it may be hard to read, but they don’t care about you, only the currency you own.

    “Buy a PlayStation 5: It only does everything we purposely broke on the PlayStation 4!”

  • The update has caused a problem with viewing friends and playing online friends.

  • Please change the party system back to normal the feature is cool but it harder to connect with others.

  • REMOVE THE FEATURE WHERE YOU MUST MAKE A GROUPCHAT TO HAVE PEOPLE IN PARTY , YOU GUYS RECORDING OUR PARTYS AND ALSO JUST KNOW IF YOU GUYS DONT REMOVE THESE , LOADS OF PEOPLE INCLUDING MYSELF ARE SWITCHING CONSOLE !! IT WAS PERVASIVE BEFORE , YOU GUYS JUST HAD TO RUIN EVERYTHING

  • This party system did not have to be added, the old one was way more easier and better to access for everybody

  • You better fix this today, either revert the update, then roll it out on a later date or fix it today, just got a new co op game literally today and can’t even play it, this is honestly the first time ive actually found myself mad at Sony, I’m ready to blow lmao i need to go jog or something to blow off this steam

  • REVERT THE PARTY CHANGES. This is terrible!

  • I can’t access my friends list because it says that an error occurred please help

  • This party update is absolutely horrible, why try and fix something that isn’t broken. All this does is make parties more tedious to create along with introduce an unprecedented amount of bugs included with parties. For instance, right now I am in a party and I cant see any of the other players in the party as well as not seeing the party screen. It says create a party and there are no parties you can join. I tried turning off my PlayStation so I can rejoin the party but low and behold it was giving me the same options in the party screen in the PlayStation home screen and in the quick menu still showing I am in a party and still showing none of the players in the party. This update is complete and utter garbage

  • I really want the way of starting a party back but the update is probably the ps5 UI

  • Why tf did u change what was working perfectly fine for everyone?! No one was complaining and u made it a million times worse. We can’t see our friends list, create parties without four hundred errors, or even send messages at some points. No one likes this. Fix ur stupid update or I’m moving to Xbox.

  • You’re update is garbage. The system takes forever to load. Deleted my friends list. Making a chat party is convoluted and now can be recorded which is just a step towards censoring.

  • I cant login to the updated PS Remote app on windows. “an error occurred”. no code
    I’ve already tried uninstalling/reinstalling

  • I hope this update to cover all the freezing problems with several games that i cant play at all.

    Otherwise i will have to send it for service or go straight for the ps5

  • There are many errors in the 8.00 software update, it does not load the connected friends in the main menu and the quick menu
    , it does not load very well when you want to invite a voice group or create and it does not load the image of the players in voice group.

  • The update ruined I’m unable to see my friends and can’t create or send or receive the chat party. Even unable to send or receive the invitation of game. Fix the update.

  • This new update is garbage, you need to fix the bugs asap. Makes me want to go to XBOX.

  • Im not a fan of this update in the least. It is way too complicated to invite friends to a party. After the update I havn’t been able to do anything online. The only good thing I’d being able to mute your mic from the quick bar.

  • Sony screwed up

  • This update is garbage. It ruined the entire network, my PS4 keeps disconnecting for no reason and the party chats are extremely complicated. Straight trash, needs to go back to the way it was before. Also why are u recording voice chat?? That’s an invasion of privacy and should be illegal. Thanks for ruining PSN.

  • I don’t like that we can’t have privet chat parties anymore like if I don’t want certain people to join at that particular time. Or if I only want to chat with one person it sends them a message instead of a notification. This update sucks.

  • Hey how about fix the party system you ruined???? I cant even talk with my friends with this new update. It honestly messed everything up and I’m frustrated. I’m frustrated that I can’t even talk to people I KNOW in REAL LIFE. Not being able to SEND PARTY INVITES is ruining you guys.

  • After I did the update my friends list is gone and I can’t goin any voice chats

  • With Sony being such a big company, you would think that they had test consoles they could use for these updates that they put out to see how they would effect the systems.

  • Sony should apologize

  • There still doesn’t appear to be a way to enable 2-Step verification using an auth app – only text messaging is available which is insecure.

  • Y’all this update literally is the worst of the worst. I tried to join my friends on some cod, but I installed the update first and it’s TERRIBLE!! NOTHING WOULD WORK SO I RESTARTED MY PLAYSTATION AND NOW IT THINK MY CONTROLLERS ARE NOT CONNECTED WHEN THEY ARE CONNECTED, SO NOW IM STARING AT A BLUE SCREEN TELLING ME TO PRESS MY PS BUTTON TO USE THE CONTROLLER!! BUT HOW CAN I??!!?? HMMM!!??

  • I Installed the update and now the Bloody Harvest Event BL3 doesn’t work.

  • Imagine, You ask me to upgrade my system software, and then screw me out of an entire days of gameplay probably. Thanks Sony, Never giving you a dollar more. You overestimate your worth as a console company. There’s always something messed up, over it. I will be making the switch along with plenty of others this November. The ps5 isn’t even worth the plastic you put it in. Dual shock is trash, Console is trash, interface is trash. Disappointed. Highly disappointed. PS3 DualShock and console was 10/10. This generation however? Fully will admit, If my friends didn’t own PlayStations, I wouldn’t even bother. Anything Sony is asking for a headache. Get your **** together!

    Lost out on a whole morning of scrims cause you can’t not screw something up for a week

  • please go back to the old party system this is not good at all can’t invite any of my friends keep getting a error has occurred please playstation fix it can’t wait for my ps5 thanks and good day

  • DONT install install the update

  • Terrible update taken away ability to just make a party so that I can be muted while not hearing other players everything takes longer. Also can still hear players after leaving part please bring back option to make a party without selecting a group

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