Celebrate your achievements with a free PS4 Theme and seven avatars.
2020 is shaping up to be a great year in gaming, with a new console generation and plenty of new games to look forward to. But first, we wanted to give our fans a look at their PlayStation year-end wrap up from 2019. It’s a fun way to reflect on your fondest gaming memories of the past year.
From today until February 14, the will provide a look back at your* gaming year on PlayStation 4, with stats such as the number of games played, top genres, earned trophies and more.
Take a look at some of my stats below!
To make it extra special, we’re giving all eligible PlayStation fans a free dynamic theme and seven avatars to celebrate their gaming achievements in 2019, and reflect their gameplay persona:
- Action Hero — for the gamer who lives for the epic moments in action-adventure games
- Legendary Warrior — for the gamer who steps up to the challenge in fighting games
- Master Explorer — for the gamer who has continually aced that platformer game
- Master Strategist — for the gamer who loves solving puzzles in a good strategy game
- Speed Demon — for the gamer who leaves their fellow drivers in the dust in a fast-paced driving/racing game
- Sports Phenom — for the gamer with a competitive edge and a love for sports games
- Marksman — for the gamer who hits their mark in a shooter game
So which avatar are you? Look out for an email** with the results, or go to our website to find out. You can also easily share your achievements with your fellow gamers on social media with the share feature that’s integrated on the website.
Enjoy!
*Users need to have a registered PSN account in their region, be age 18 years or over, have played games on a PS4 console for at least 10 hours between January 1, 2019 and December 10, 2019, and have allowed us to collect “additional data.” Users can check their settings on PS4 at [Settings] > [Device Data/Health & Safety] > [Device Data].
** Users need to have opted in to receive marketing emails via the Notifications Settings on their PSN account.
Not available in the UK. Are you kidding. WTF is that all about.
try this link: https://www.playstation.com/en-gb/campaigns/2019/wrap-up/
Same for canada
I’m very happy you guys did this even the avatar is awesome(I can’t get redeem the gift at the moment). I’m a Marksman(overwatch and KH are my 2 most played). One ?, do the stats track just the hours played? Sometimes I have leave the game on pause and end up knocking out or doing something else lol I have 1k+ hours on OW I play a lot but sometimes I leave it on OW home screen and forget. So my question is, is there a system in place that tracks when the user is actually playing rather than at a game’s home screen or paused for long hours. Thank you for always creating memories for us for 20+ years PS! Here’s to many more
This is the North American Playstation blog.
Cuz UK is ass
This is the US blog
Same for South Africa
I am in the US servers and I live in Germany and the website always direct me to the German playstation Web site…. Any ideas?
Why is this only for some country’s. Other people round the world would like to check this out. Don’t you like us Brits
Why won’t you geniuses go to Sony’s japanese website and ask them as well? XD
I cant even redeem mines
Same. I can’t redeem nor check my 2019 status :(
@Hundejager I am in your same situation. I just used a VPN to say I was in America. Obviously not a great solution but if you already have one works pretty easily.
I went saw my 2019 review but it won’t let me clam my avatar and theme
Me too
yep same problem for me
Same
Same here, just a blank page when trying to redeem.
Same
Same here too
IDEM
Same here. Clicked the “Redeem Prizes” button, the side bar slides out (presumably with the code), but it’s just blank.
Yep same happening to me T_T it show loading and when it loads it says log in to redeem but I’m already log in T_T
Me pasa lo mismo que a “Vash_xD”. :/
Same. I’m from Brazil.
Same
same issue here… :(
I get the review but can’t claim my avatar/theme reward
i havent been able to check my thing, can someone reply to this with the link they used?
How do I even try to redeem I don’t see a button for it
Same. Doesn’t even give me the option to redeem. It’s blank under my avatar, no button to press or anything.
Hi, thanks for your patience. This should be all fixed now.
Eu também…
Same, it doesnt say “redeem prizes” at the bottom :(
Yup same, ontop of it, it keep sending me to the ar-sa website when my account is US.. can’t redeem even after switching to the us page buti can see my stats
Disable your popup/ad blocker.
samething
Same here
I hope they intend on fixing this. Some friends on my friends list are getting them; and many people haven’t been able too. I don’t even see a reward tab on my phone and on my Macbook; it says I have no rewards at this time…
Same here. I am in the US and I still haven’t been able to access the theme, which I really want!!
I refreshed the page, and click the reward tab again, and it worked finally…. Even though I swear I tried that. Hope you all get it.
When I clicked on redeem, the box opens up says there is no rewards available, then I look at the quest tab and it says I didn’t complete the task even though I’m on the page you are supposed to view and this is frustrating me, I want the freaking theme and I can’t get it.
I just want to redeem my theme and avatar, man. But I can’t.
Same here. Been trying all day.
Same kind of. It showed the stuff and told me to complete it but won’t let me
Same
I got the avatars but wont let me use the theme its locked
Yep it isn’t fixed. Problem is still persisting. I can’t redeem anything.
Same here.
I cant redeem my avatar or theme nether
Mine too
*sigh* I tried and failed to claim my rewards via multiple devices and browsers. I’ve given up after today. Sony could’ve simply enclosed the redemption code(s) in the email.
OTOH, the yearly wrap-up portion worked fine and was a very interesting read.
Same. Says there are no quests available at this time. wtf.
@Justin
It isn’t it. Still can’t access my reward.
Quick question — how am I to redeem the theme? On the website it says “Quest Unavailable“ although it’s marked as 1/1 complete. Do I get it over email or… ?
I can’t seem to find where to claim the rewards or aren’t they available in the EU yet?
I redeemed the voucher but the items are no where to be found I redeemed on mobile
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It’s one of those “European gamers do not count for any rewards” things, like the Horizon: Zero Dawn platinum theme and the Order 1886 perks, isn’t it.
Also having trouble getting the digital items.
I’ve tried for three days and it still isn’t working i can’t redeem it I’ve been over my achievements and it’s says 0/1 tasks completed every time I go to redeem my rewards
Did all the clicking on links. Dont see my Avatar and Theme.
I Won’t Let Me Claim My Themes? Help Please
So I’ve signed up for emails and have been for years and yet I never get any. Cannot claim the themes or avatars even though I’ve played a ton. Can this not be fixed? It would be awesome to be able to actually access these perks….
Clicking redeem just loops back to logging in for me
This is a fantastic idea! Keep sending these emails out every year, please! I wonder if stats could go far back as to show us our decade!
I love the yearly wrap-up emails they started doing a couple of years ago as well. Would be great if the web-portal for this allowed going back further to see our full decade or longer worth of gaming stats. They should just make time played available to see anytime within the PlayStation system.
I look forward to this email every year now (still waiting for this year’s)! Great idea!
We need PSChartz (Like VGChartz), where you can see your cumulative gaming hours over the years and generations.
You can then compare to your friends with ‘aligned launches’ for overall time, or per-game. They could drop the trophy icons on the bar, showing when they were earned.
You’ll have the one friend “I’ve logged twice as many hours as you did in Tsushima”, and you’ll reply, “But somehow, I platinum’d it before you even had the third bronze!”
Can’t get my rewards
Doesn’t work. US account here. Weird.
Awesome idea, I love PlayStation.
Death Stranding is the type of game that only could be published by Sony. Simply incredible.
Same here
Same. Love in ND, and it tells me it’s only for selected areas.
Same :(
The rewards are not working.
Region 3 Indonesia, can’t claim rewards either.
how did you see your stats on region 3?
Malaysia here, also not working, but I see the redeem button and quest.
Just says “Quest Unavailable” under it with “Task 0/1” for some reason.
AdBlock and all other extras disabled, tried FF and Chrome, mobile and on PC.
Refreshing the page didn’t seem to do anything either. Even tried sharing on Twitter and doing it again.
didn‘t receive any emails. My accounts is in the UK.
Not Letting me claim my reward. Great idea….. If it were to actually work.
When I click “Redeem” it just circles and circles and nothing happens thereafter…perhaps the site is not yet ready for the foot traffic?
I am also unable to redeem my rewards. The Playstation Experience widget either stays blank, or shows a loading icon for a long time before displaying a message telling me to log in to my PlayStation account. However, before I even try to click on the link that opens that widget I’m already logged in to my account. So there must be some kind of bug that is making the website not work properly. I’ve tried redeeming the rewards on both the Google Chrome and Mozilla Firefox web browsers and neither browser changes the result of the error. Please let me know when this problem is resolved. Thanks.
I forgot to mention in case it’s relevant that I live in the United States.
Disable your adblock/ popup blocker.
broken and don’t work wtf. XD
I can’t see my rewards??
Idk how to get it to work
dont work at all, when you click on redeem it appears a side panel with nothing on it
Disable your popup/ ad blocker.
Justin, I don’t ever want to hear you say that you don’t have time to play many games any more. 620 hours in Destiny 2? That’s an average of 1.7 hours a day…
Can’t redeem rewards, either (tested in Chrome and FF with ad blockers on and off; cookies/cache cleared, too).
Also, why aren’t these stats visible to us throughout the year? Why do we have to wait until these sites get spun up to view them? I main on PS4, but I hate that I can’t view my play time for individual games like Steam, Xbox, and Switch does. I hope stuff like this is baked into the PS5.
Well said, but it’s not like Sony cares about user feedback..
I agree. I want to see how long I play each game, not just the top 3. The stats are obviously there for us to see.
Prizes don’t work :/ a grey window pops up but nothing loads. disappointing
My rewards dont work
WHY SONY DOES NOT LET US CHANGE THE ACCOUNT REGION YET? MS LET US DO THIS FOR YEARS
NOW IS THE PRIME TIME TO LET US DO THIS SINCE PS5 IS ON THE VERGE
I`M NEVER ALLOWED TO SEE THIS KINDS OF STATISTICS BECAUSE MY ACCOUNT IS REGION 3 AND I LIVE IN REGION 1 COUNTRY. ITS ALSO A HASTLE TO BUY GIMES FROM PSN AND I BET THERE ARE HUNDREDS OF THOUSAND PEOPLE LIKE ME
CHANGE ACCOUNT REGION WHEN?
The stats worked for me :). I dont see a link for the gifts yet, but I am sure it is coming
Why is it unavailable in EU?
My stats were very wrong. Says I only 7 new games and 42 hours played. But it also says I played RDR2 online for 69 hours haha.
Same, 69 hours lol
My stats are totally wrong :) showing only vita and ps3 games and PS4 are totally missing
Is there a way to share my page with you all, my fellow PS players? I tried to copy and paste…at any rate, I clocked 1351 hours…and my only New Year’s Resolution is to clock even more in 2020!
Screen shot?
I clicked on the twitter share button, it goes to twitter and creates a tweet with a shareable link and asks you to click on the send button to send the tweet. Just copy the link and cancel the tweet.
Should be the same for the facebook share button.
I can’t get my rewards :'(
It seems broken to me! I know for a fact I’ve played more games than it says, and my wife platinum-ed some games last year and not one of them appeared in her top games, but 4 hours of Rocket League did?!
I can’t claim my theme and avatar.
Go to ur setting and go theme then go to account information
Why did you limit the stats to December 10? The stats would have been be more interesting and accurate if the entire month of December was considered.
My most played game of 2019 was Destiny 2… a game I haven’t played since 2017. Thanks for trying though, PlayStation. :)
They did the same thing to me. I never played Destiny 2 and it said ” Most play game at 620 hours : Destiny 2 .” This is so confusing lol
Those are the author or the blog post stats, not yours. lol
*of* not *or*
It shows my #2 game at 3 hours being “Richies Plank Experience”. This was the first generation I didn’t get all of the consoles. I’m guessing based on this data that I’m not getting any traditional consoles for the next gen. I wonder what could bring consumers like me back.
Thanks for doing these every year as I really enjoy knowing this information. That said I do hope the PS5 has some way to tell us these things at any time like pretty much every other platform does.
Only in selected locations? like WTF.I’m in central Europe and not some small pacific island
Im in the U.S. and I cant redeem can u just send my prize to my email thanks
Really? Not available in Spain ?
I can’t claim my rewards
and if the rewards sent by mail
People who are getting the location error – this small print at the bottom of the post is the real reason it won’t work.
and have allowed us to collect “additional data.” Users can check their settings on PS4 at [Settings] > [Device Data/Health & Safety] > [Device Data].
** Users need to have opted in to receive marketing emails via the Notifications Settings on their PSN account.
You didn’t give Sony enough access to your personal data. You know Sony? There the ones who have repeatedly been hacked and lost your personal details and password in the past, why don’t you trust them?
*they’re the ones ^
Claimed my rewards through the redeem code in the PS Store via PS4,
How do you get rewards to work
my top played games are games i have never played before :/
What games are they?
The stats in the post are not your stats if that is what you are thinking. Those are the writer’s stats. There is a link in the post you have to click to see your personal stats.
idk why but this always seems to bug for me, my “most played games” are always games from PS3 that my dad played during the year instead of my actual most played games
Cadê meu código de resgate?
Also can’t redeem rewards, but mine says the task is 0/1. Even though I viewed my 2019 wrap up.
Be patient. Refresh a few times. It didn’t work first time for me either.
I went through, logged out after clicking on it. Logged in and it worked.
Is there a way to get a more complete breakdown? The amount of hours that mine is saying I’ve played seems skewed very high. I’m wondering if you guys track game state (suspend) as well because I suspend games a lot to play Netflix/Youtube/etc. So I’m wondering if suspended time has inflated the numbers a lot. If there’s some way to get a more complete breakdown of all the games I played this year I’d love that (like a spreadsheet of some sort or a PDF).
Mine are accurate. My top 3 were Destiny 2 with 932 hours which on Timewasted it shows 867. Timewasted does not track social space like the tower or in your ship as time played. Division 2 I had 152 hours which that is what the game actually shows for me in game.
Qual é? Fiquei super empolgado e feliz, mas quando fui pegar meu código, ele não estava lá… diz pra voltar mais tarde ou pra fazer login, mas não tem opção pra fazer login.
East coast us here, i hit claim rewards goes into slide screen with a cat saying log into ur psn account(which i am) with a broken image link. Never recieved emails either and i am opted recieved promotion info from playstation…wth i want my rewards
Ditto, had the same thing happen.
Same for me
Log out. Log back in. Make sure you turn off adblock if it came back on.
It eventually worked.