PlayStation VR: The Ultimate FAQ

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PlayStation VR: The Ultimate FAQ

Welcome to your official resource hub for information on PlayStation VR. We’re covering everything, from the setup requirements to the technical specifications and beyond. If you have a question about PS VR, this guide should have an answer. And if it doesn’t have what you are looking for, just leave us a note in the comments below. We’ll do our best to update this continually before, during, and after launch.

Now… on to the Ultimate FAQ!

New Questions Added October 2, 2017

Is there a new PlayStation VR model? How is it different?
A hardware update to PlayStation VR is being prepared. The new version, model number CUH-ZVR2, features an updated design that enables the stereo headphone cables to be integrated with the VR headset and a slimmer, streamlined connection cable. There’s also an updated Processor Unit that supports HDR pass through, enabling users to enjoy HDR-compatible PS4 content on a TV without having to disconnect the Processor Unit in between the TV and the PS4 system. This function can be used only when the VR headset is turned off.

When will the new PS VR model become available in North America? How much will it be?
We will share details on the launch timing in North America at a later date. The pricing of the PS VR bundles will remain the same.

How can I distinguish between the old PS VR headset and the new one when I’m purchasing?
The packaging for PlayStation VR will change slightly when the new model hits stores. To differentiate, look for the model number printed on the box. The previous PS VR’s model number is CUH-ZVR1, and the new PS VR’s model number is CUH-ZVR2. Also, the product image on the packaging will be updated to show changes on the new model, like the integrated headphones on the VR headset.

If I already own a PS VR, can I swap out my old Processor Unit with the updated one?
Because the cables of CUH-ZVR1 and CUH-ZVR2 are different, you cannot swap the Processor Units.

Are the PS VR games I already own compatible with the new model?
Yes, all PS VR games are compatible with both PS VR models.

PlayStation VR: The Basics

Q: What is PlayStation VR? How much does it cost?

Update: Starting September 1, 2017, PlayStation VR is available in a new bundle that includes PlayStation Camera. Full details here.

PlayStation VR is our virtual reality system for PlayStation 4 available October 13. The core product includes the PS VR system which includes the PS VR headset, headphones and all cabling required with a suggested retail price of $399.99 USD / $549.99 CAD. The PlayStation VR Launch Bundle was available to customers that pre-ordered for a suggested retail price of $499.99 USD / $699.99 CAD. It includes the PS VR system, PlayStation Camera, two PlayStation Move Motion Controllers, and a copy of PlayStation VR Worlds. Both versions include a demo disc (which will also be available on PS Store after the product launches) and The Playroom VR will be available as a free download from PlayStation Store to all PS VR owners.

PlayStation VR

Q: What do I need to own to experience PS VR?
PlayStation VR allows you to experience the future of gaming through virtual reality with a PS VR system, your PS4 and PS Camera. Most games utilize the DualShock 4 Wireless Controller. Many PS VR games give you an option to enhance your experience through the use of two PlayStation Move motion controllers, while there are a limited number of games that require two PlayStation Move motion controllers. The PS VR exclusive sci-fi FPS game, Farpoint, utilizes the PS VR Aim Controller to offer a realistic and precise way to control the game.

Q: What are the weight and measurements of PS VR?
It is approximately 1.3lb (excluding cable) and approximately 7.4 x 7.3 x 10.9 inches (width × height × length, excludes largest projection, headband at the shortest)

Q: What is VR?
VR stands for Virtual Reality, which is a simulation of another reality created by designers and programmers. Currently the PS VR system delivers a virtual reality experience for your eyes and ears through the combination of the 360-degree 1:1 tracking of your head, wide field of view, stereoscopic images delivered with a high refresh rate at 120Hz, and binaural 3D audio. These combine to make your brain think you’ve been transported to another world. This feeling is often referred to as a “sense of presence.”

Q: Will I be able to play non-VR games and watch video content on PS VR?
PS VR has a feature called Cinematic Mode, which lets users enjoy content in 2D, including PS4 games and movies, on a giant virtual screen while wearing the VR headset. The PS Camera is required for initial setup, but not when actually using Cinematic Mode.

Q: Where can I try PS VR before I decide to buy?​
In the US and Canada, hundreds of retail stores are conducting hands-on demos of PlayStation VR. You can find the closest store to you right here.

Q: When can I buy PS VR?
In the US and Canada, PlayStation VR preorders opened in March and have sold out. But there will be units available at participating retailers nationwide on launch day, October 13, 2016. Click here to learn more.

Q: How can I pre-order PS VR?
Our three separate waves of pre-orders for PS VR have concluded. If you were not able to pre-order, we are planning to have units available to purchase at retailers nationwide once the device is available on October 13, 2016.

Q: When I’m using PS VR, will other people in the room be able to experience what I’m seeing?
Yes, PlayStation VR displays what you’re seeing in VR or a completely different image as a 2D image on your TV screen via a feature we call “Social Screen.” This allows others to observe and, in some cases, play alongside you. For example, the free launch game The Playroom VR offers several experiences where players are working with, and against, one person wearing the PS VR headset.

Q: Is there a particular age I should be at to use PS VR?
Age 12 and up.

PS VR: Hardware Specifications

Q: How does PS VR work?
PlayStation VR (PS VR) is a headset that displays a stereoscopic (a different image is in each eye) view of Virtual Reality (VR) content generated by the PS4 system. The headset contains blue LED tracking lights and motion sensors that are used in conjunction with the PS Camera to track the position and orientation of your head in real-time. VR games and applications use this tracking of your head to render immersive 3D visuals and audio that put you into a virtual world. The PS4 and PS Camera also track DualShock 4, PlayStation Move motion controller, and PlayStation VR Aim controller to allow you to interact with this virtual world. PlayStation Move controller and PlayStation VR Aim controller offer a more realistic and precise way to control games, and provide an unbelievable sense of presence in the virtual world.

Q: What are the specs on PS VR’s screen?
PS VR uses a single 5.7” 1920 x 1080 resolution full-color OLED RGB display, also known as “1920 x RGB x 1080.” Unlike other VR displays, the PS VR display uses full Red, Green and Blue sub-pixels to produce a full color pixel. There are 1920 Red, Green and Blue sub pixels for each of the 1080 lines of pixels, so this is referred to as 1920 x RGB x 1080. This enables PS VR to further immerse the player and deliver a strong sense of presence.

Q: What is PS VR’s latency?
Low latency is critical to delivering an engaging and comfortable VR experience, and PS VR’s latency comes in at less than 18ms (0.018 seconds).

*Recent research in VR has deemed 20ms as being the highest acceptable latency before people notice the lag in VR.

Q: What is the refresh rate of the PS VR display?
The PS VR OLED display can refresh at 90Hz (90 times per second) or at 120Hz (120 times per second) depending on the VR game or application.

Q: How can a game run at 60 frames per second, but we see it at 120Hz in PS VR?
PS VR games and applications utilize a feature called “reprojection.” This technique takes the last output image at 60Hz and creates a new image at 120Hz based on the latest head movements made by the user. This is not the same as video frame interpolation and does not introduce any lag in the images being presented by the PS VR OLED screen.

Q: Will we see PS VR games running natively at 90fps and 120fps?
Yes. There are already games in development that run natively at 90fps and in the future we may potentially see some games running natively at 120fps as developers become more experienced with creating games for PS VR.

Q: What is the Processor Unit and what does it do?
The Processor Unit is a small box that comes with your PS VR, and connects your PS VR to your PS4 and TV and provides HDMI cable management, enabling Social Screen TV output, 3D audio processing, and Cinematic mode.

PlayStation VR Processor Unit


A ) Status indicator
– White: Powered on
– Red: Rest mode
B ) AUX port
C ) HDMI output port


A ) HDMI TV port
B ) HDMI PS4 port
C ) USB port
D ) DC IN 12V connector
E ) Vent

Q: What do you mean by “HDMI cable management”?
The Processor Unit acts as an HDMI splitter, providing images to PS VR and to your TV. When the PS VR headset is off or in the system User Interface, the TV will show the normal PS4 output. When a PS VR game or application is launched, the TV will show the Social Screen output image.

Q: Does the Processor Unit provide extra processing power to PS4?
No. The Processor Unit only assists the PS4 with 3D audio processing, HDMI cable management, Cinematic Mode, and the Social Screen TV output.

Q: How big is the Processor Unit, and how much does it weigh?
It is approximately 12.9oz in weight and approximately 5.6 x 1.4 x 5.6 inches (width × height × length, excludes largest projection)

Q: Does the Processor Unit support 4K and HDR pass through?
The PS VR Processor Unit (PU) supports video pass through so that you can enjoy regular non-VR content on your TV when you have the PS4 connected to the TV via the PU and the PU is connected to power via the AC adapter and the PS VR headset is not in use. This pass through support works for regular 1080p signals and also supports 2160p (UHD or ‘4K’) content in YUV 420 color format at up to 60 Hz from a PlayStation Pro.

However, HDR signals are not supported for pass through by the PU. This applies to both 1080p and 2160p HDR. If you have a HDR capable TV and want to view PS4 content in HDR, it is necessary to cable the PS4 directly to the TV.

Q. How long is the cable between the PS VR headset and the Processor Unit?
The cable between the PS VR headset and Processor Unit is made up of two parts – one that extends out of the headset itself, and the Headset Connection Cable. The total length of the two cables is approximately 14.4ft.

PS VR Games

Q: How many games are currently in development for PS VR?
Hundreds of developers are currently working on games and experiences for PS VR, with approximately 50 titles slated to launch before the end of 2016. Stay tuned to PlayStation.Blog for more information on games and experiences in development.

Q: What types of games are available for PS VR?
PlayStation VR is a brand new medium for playing games and experiencing media, and its game lineup spans across genres including shooters (RIGS Mechanized Combat League, Until Dawn: Rush of Blood), puzzle (SuperHyperCube), racing (Driveclub VR), horror (Resident Evil 7 biohazard, due out 2017) and more. However, given the massive leap in interactivity and engagement that PlayStation VR provides, we are eagerly anticipating the creation of all-new gaming genres and entertainment experiences.

Q: How will I know what games are PS VR-compatible?
Whether on PlayStation Store or in your local retailer, you will see prominent branding elements that will indicate PlayStation VR support and whether peripherals such as the PlayStation Move Motion Controller is required. See below for an example.

RIGS Mechanized Combat League

Q: Will there be a specific section on PlayStation Store for PS VR games?
Yes. PlayStation Store will feature a PlayStation VR-specific category.

Q: Can I play PS VR games without the headset?
You’ll need to wear the headset to experience VR. However, certain titles such as The PlayRoom VR will support local multiplayer modes that allow a PS VR user and other players to play together using PS VR’s Social Screen. In addition, there are PS4 games like Bound and Resident Evil 7 biohazard that are PS VR compatible, which gives players the option to play in or out of VR. To play these games in VR, you must wear the headset.

PlayStation VR

PlayStation VR: Monster EscapePlayStation VR: Monster Escape

Q: Are any games included when I buy a PS VR headset?
The PlayRoom VR will be a free download for all PS VR owners. Both PS VR packages (core and Launch Bundle) will come with a free demo disc featuring a wide variety of playable demos.
The PlayStation VR Launch Bundle includes a copy of PlayStation VR Worlds, in addition to a PS Camera and two PlayStation Move Motion Controllers.

Q: What games are on the demo disc that comes with the headset?
The included PS VR Demo Disc will feature a number of playable demos spanning across many different games. Click here to see the full list.

Q: What is The PlayRoom VR?
The PlayRoom VR is a brand new collection of six VR games especially created for use with the PlayStation VR headset. Players can use their VR headset while up to four friends can join in on the multiplayer fun in the same room on the TV.

Every game in The PlayRoom VR offers a unique experience and is the perfect introduction to the magic of VR.

  • VR Bots is a welcome lobby that places the user inside a room filled with adorable interactive robots.
  • Monster Escape is a competitive party game for up to five players (1 VR player vs 4 players on TV). The player in the PS VR headset becomes a huge monster destroying a miniature city. One to four additional players use their DualShock 4 controllers to fight the Monster in a fun and epic battle.
  • Cat and Mouse is a competitive party game for up to five players (1 VR player vs 4 players on TV). The player in the PS VR headset becomes a cat ready to pounce to protect his kitchen from the mice players controlled with the DualShock 4 on the screen.
  • Ghost House is a cooperative communication game where players must work together to clear a haunted house from the ghosts within a time limit. The player in the PS VR headset uses the DualShock 4 to shine a flashlight and shoot ghosts, which aren’t visible to him. He must rely on the players watching the TV for instructions as to where to aim and shoot.
  • WANTED! is a cooperative communication game set in the wild west, where players enter a saloon and can see several characters sitting around drinking. One of them is the bad guy, but which one?
  • Platformer is a cooperative communication game, where two players (1 VR player and 1 player on TV) work together to fight their way through enemies to rescue stranded VR bots. The player in the PS VR headset takes control of a VR bot jumping, punching and using a grappling hook to rescue his lost VR Bots comrades. The TV player gets a different viewpoint on the action, flying a UFO and giving air support to the VR player.

Q: What is PlayStation VR Worlds?
PlayStation VR Worlds is a collection of five different VR experiences that have all been built from the ground up exclusively for the PS VR headset. PS VR Worlds is included with the PS VR Launch Bundle, and is available separately for $39.99. Developed by SIE Worldwide Studios London Studio, VR Worlds presents a collection of varied experiences, each designed to showcase VR in different ways. Check out detail about each experience in the PS VR Worlds collection here.

Q: How much will PS VR games cost, on average?
This will be up to the individual developer and publisher, but we expect a wide range of prices and experiences from the publishing community. Some smaller, digital-only titles may be free or cost considerably less, and titles such as RIGS: Mechanized Combat League will be $49.99 USD at launch.

Q. Do you have plans to offer PS VR games on PlayStation Plus?
We have nothing to share at this point in time, but we are looking into it.

Cinematic Mode

Q: What is PS VR Cinematic mode?
This is a mode to view the PS4 system UI and all non-VR games and applications on a virtual screen. This screen has varying sizes from Small (117 inches), Medium (163 inches) and Large (226 inches), placed virtually at 6 – 10 feet away (the size of the screen may feel different depending on the individual).

Q: Will my existing, non-VR PS4 games work with the PS VR headset?
Yes, PS4 games will work using Cinematic Mode, which is used to view the PS4 system interface and non-VR games and applications on a virtual screen. Non-VR games which use the PS Camera like the original non-VR PlayRoom and Tearaway Unfolded are not supported by PS VR Cinematic mode.

Q. Can I use the SHARE button when playing non-VR PS4 games during Cinematic mode?
Yes. All SHARE features will be available for non-VR PS4 games during Cinematic mode, as long as it is supported by the game.

Q: What is the resolution of PS VR’s Cinematic mode?
PS VR presents images from a single 1920 x 1080 display split between both eyes, so the content can have a maximum resolution of 960×1080 in stereoscopic 3D. The actual resolution of the Cinematic Mode screen depends on the screen size and the resolution of the content being displayed.

Q: Does Cinematic Mode impact the framerate performance of non-VR games?
No. Cinematic Mode is provided by the PS VR’s Processor Unit and does not impact the performance of PS4 games and applications in any way.

Q: Can I change the backgrounds in Cinematic Mode to watch movies in different virtual settings?
No. The current Cinematic Mode is a virtual screen floating in a black space, like being in a dark movie theater.

Q: Will PS VR display 3D content in Cinematic Mode?
No. In Cinematic Mode, PS VR will display 3D games and films in 2D when playing on a 3D-compatible TV. When playing with non 3D-campatible TVs or without a TV, PS4 won’t play 3D games and films.

Q: In the future will PS VR support 3D content in Cinematic Mode?
We have nothing to announce at this point in time.

PS VR Social Screen

Q: What is the Social Screen?
The term Social Screen is what we refer to as the 2D image being shown on the TV when running a VR game or application. This output allows users who are not wearing the PS VR headset to see what the PS VR player is seeing, or to play alongside the VR player in certain games by having completely separate audio and image outputted to the TV, like The PlayRoom VR.

Q: Why is the Social Screen image displayed on the TV in 2D?
The Social Screen image displayed on the TV is a 2D, undistorted and cropped version of the right eye image that would be displayed in the PS VR headset. PS VR outputs a standard 2D image as this is supported by most TVs and no other accessories are required, so everyone in the room can enjoy it.

PS VR: Health and Safety

Q: How long can people safely wear PS VR?
PS VR has been designed to be the most comfortable VR headset on the market, and it can be worn for extended periods of time. However, we recommend you take frequent breaks when using PS VR.

Q: Is PS VR safe for my eyes?
Yes. But as with all display devices (TVs, mobile phones, tablets, etc.), we recommend taking frequent breaks.

Q: The PS VR display is very close to my eyes, will I become nearsighted with prolonged use?
No. The focal distance of the images presented by PS VR is at a distance of about 6 – 10 feet. This is similar to the optimal viewing distance required to view a 60” TV. But again, we recommend taking frequent breaks when using PS VR, just like when viewing other display devices.

Q: Can I wear my glasses inside of the headset?
Yes, the PS VR headset is designed to accommodate users that wear glasses. You can telescope the lens closer to, and farther away from, your face to get the optimal fit.

Q: I’m nearsighted, so can I use PS VR without my glasses?
This depends on the prescription of your glasses. The focal distance of the images presented by PS VR is at a distance of about 6 – 10 feet, so if you require glasses while driving or seeing your TV, you will most likely need to wear your glasses to see PS VR images clearly. However, some very wide or unusually shaped glasses may not fit.

Q: Can I walk around while wearing PS VR?
Walking is not advised. We recommend that users play PS VR games while seated for the most comfortable and safest VR experience.

Q: My head is larger than average – will the PS VR headset fit?
PS VR can adjust to comfortably accommodate a wide range of head sizes. That said, it’s a good idea to visit a local retailer to try it out for yourself!

Q: Will PlayStation VR make me feel nauseous while playing?
Players’ responses to VR gameplay can differ, but generally, the vast majority of gamers should be able to enjoy PlayStation VR gameplay. Make sure to try the PS VR demo disc to get a sense of the games and experiences you prefer. In many cases, initial discomfort experienced can fade as you become more accustomed to VR gameplay. We recommend taking frequent breaks when using PS VR, and if you experience any discomfort, discontinue playing.

Q: How much physical space will I need to play?
The recommended play space measures approximately 10 feet by 10 feet total, with the user in VR sitting about 5 feet in front of the PlayStation Camera / TV. Clear an area larger than the Play Area of all obstacles before using PS VR, and make sure that no walls, furniture, or objects can impede your VR play space.

PlayStation VR Play Area

PS VR: Entertainment & Media

Q: Will there be VR experiences beyond games?
Yes, there will be several non-game VR experiences coming to PS VR, including VR storytelling experiences from Penrose Studios and others. Further details of these VR experiences will be released at a later date.

Q: Will PS VR support VR entertainment apps?
In the weeks and months ahead, there will be a variety of VR experiences and media applications coming to PS VR, including those such as Hulu (in the US only), Allumette (Penrose), Invasion! (Baobab), Kismet (PsyOp), Within, LittlStar, Vrideo, and The Martian (Fox).

Q: Can I watch movies, YouTube videos and other media through the PS VR headset?
Yes, you can watch all your existing media in Cinematic Mode using PS VR. There will also be media applications designed to support PS VR.

Q: Can I play 360 video using my PlayStation VR?
A: An update is available for PS4’s Media Player that makes it possible to view videos / photos captured on a 360-degree omnidirectional camera (in equirectangular file format) on PS VR.

PS VR: Controls & Peripherals

Q: What is the PS Move motion controller?
The PS Move motion controller is a single hand controller first introduced on the PlayStation 3 system, providing accurate 1:1 hand tracking. For supported PS VR games, the PS Move motion controller can be used in each hand, allowing you to interact with the VR worlds intuitively. In VR, the PS Move motion controller can be a representation of your own hands, a sword, a flashlight, or anything developers can imagine. The position and orientation of the PS Move motion controllers are tracked by the same PS Camera that also tracks the PS VR headset and the DualShock 4.

Q: Do I need a PS Move motion controller to play PS VR games?
The vast majority of PS VR games support DualShock 4, while offering PlayStation Move as an option for an enhanced experience. There are a limited number of titles that require the use of two PS Move motion controllers. Please check the requirements of individual games from the descriptions on the front of the PS VR software packaging or from PlayStation Store.

Q: Can I use my DualShock 4 wireless controller with PS VR?
Yes, and in some PS VR games you will see DualShock 4 with you inside the PS VR experience for even more immersion. PS Camera can track the light bar on DualShock 4, just like tracking lights on the PS VR headset.

Q: What is the PS VR Aim Controller?
The PS VR Aim Controller is a new two-handed controller designed for PS VR first-person shooter games. It will be launched at the same time as the PS VR exclusive sci-fi FPS game Farpoint. For more information about the PS VR Aim Controller, see here. Visit here for more information on the PlayStation VR exclusive, Farpoint.

Q: What is 3D audio?
3D audio simulates the effect of audio arriving at your ears from different directions and distances to more closely mimic the behavior of sound in real life. Not only does PS VR create sounds coming from front, behind, left and right, but also above and below. This type of audio greatly enhances the feeling of immersion and presence in VR over traditional audio systems like 7.1 surround sound.

Q: Do I need new headphones to experience 3D audio?
No, any wired stereo headphones or wired earbuds can support 3D audio. Stereo headphones are included with PS VR, but you can also use your preferred audio headsets if they feature a standard 3.5mm male connector.

Q: Are surround sound headphones better for PS VR?
No, any surround sound generated by the headphones themselves will interfere with the 3D audio from the PS VR headset. It is recommended to turn off surround sound mode or use standard wired stereo headphones that do not use surround sound.

Q: Can I use my PULSE wireless headset or other wireless headsets with PS VR?
Yes, but you should connect the wireless headset using a standard 3.5mm wired cable. A wireless audio connection will not work with PS VR.

Q: What controls are on the PS VR headset?
The PS VR headset has three mechanical controls to adjust the fit of the headset, and four digital controls on an inline remote to adjust volume, muting of the microphone and turning on/off the VR headset power.

Q: How can I adjust the fit of the PS VR headset?
The PS VR headset has been designed to mechanically adjust for most head shapes and allow you to wear glasses if needed. There is a button on the back of the headset that unlocks the headband mechanism and allows you to stretch open the headset over your head. Once placed on your head, above and below the button is a dial that can be turned to tighten the headband on your head to ensure a secure fit. The main part of the headset is the visor. On the underside of this, to the right is a button, that when pressed allows you to slide the visor forwards and backwards to adjust the view. You press the button to move the visor forward to accommodate your glasses or when taking a break to see your surroundings. With the button pressed you can also move the visor backward, closer to your face to get a more encompassing view of the action or when just returning to your game from a break.

Q: What is the PS VR inline remote?
Attached inline to the cable coming out of the PS VR headset is a white pendant style array of buttons and a standard 3.5mm female audio jack. This is the remote for PS VR and it allows you control some functions of the PS VR headset. This is also where the headphone jack is located, and you can plug in your standard stereo headphones or the headphones provided in the box. We designed the remote to be easy to use even while you have the headset on.

Q: What are the buttons on PS VR inline remote for?
There are four buttons: The top recessed button is for power on/off, the next is for muting the microphone built into the PS VR, the next is for increasing the volume of the audio delivered to the audio jack, and the final button is for decreasing the volume.

PS VR: Multiplayer and SHARE

Q: Can I play online games with PS VR?
Yes, developers can support online multiplayer features in PS VR titles. Examples include RIGS Mechanized Combat League from Guerrilla Games, EVE Valkyrie from CCP Games, and Eagle Flight from Ubisoft.

Q: Can two people using PS VR headsets play together on one PS4 console?
No. PS4 only supports one PS VR headset at a time.

Q: Can I use game and system voice chat with PS VR?
Yes the PS VR has a built in microphone that can be used for multiplayer voice chat.

Q: Does the SHARE button work when playing PS VR games?
Yes, you can capture photos and videos using the SHARE button. The resulting capture will be similar to the image presented on the Social Screen.

Q: Can I broadcast / live stream PS VR gameplay?
Yes, you can broadcast your PS VR experiences via Twitch, YouTube, or other streaming video services using the SHARE button located on DualShock 4. The resulting video feed will be similar to what users experience on the Social Screen.

Q: Can I capture or live stream my PS VR gameplay session?
Yes, in the same way you can stream or capture your standard PS4 gameplay, the PS VR streaming works the same way. The stream view will be the same view as the Social Screen mentioned above.

Q. Can I live stream myself (show my face) while broadcasting PS VR gameplay?
No, when playing PS VR, the PS Camera is being used to track the LEDs on the headset, so it cannot be used to record your face during the broadcast.

Other Questions

Q: Do I need to be connected to the internet to play PS VR games?
An internet connection is not required, unless you plan to play an online multiplayer-enabled title or want to download a title from PlayStation Store.

Q: Do I need a TV to play PS VR?
You will need a TV for certain system settings, and also for certain local multiplayer games that require other users to see content on the TV using the Social Screen feature.

Q: Can someone else change the channel on my TV, or turn it off, while I play PS VR?
Yes, you can change the channel or inputs without affecting a PS VR user.

Q: Can I use PS VR with my PC or Mac?
PS VR is designed to work with PS4.

Q: Do I need a PS Camera to use PS VR?
Yes, you will need the PS Camera to use PS VR. It’s available separately, or as part of the $499.99 USD Launch Bundle.

Q: Do I need the new PS Camera for PS VR? Are there any features that will only work with the new camera?
No, the redesigned PS Camera will work just the same as the older design.

Q: Can I use PS VR that was purchased outside of the US and Canada?
PlayStation recommends that all users purchase PS VR at the region of their residence to fulfill safety regulations of the product and to guarantee the best customer service.

Q: Does the room need to be dark when I play PS VR?
Ambient lighting will generally not affect PS VR gameplay. Bright light sources directly behind the person using PS VR, lights coming in from windows and room lights, and lights reflecting off mirrors can interfere with the PS Camera and interrupt the tracking of the LED lights on the headset. It is recommended to eliminate bright light sources behind the PS VR player.

Q: I heard that mirrors and shiny surfaces can be a problem when using PS VR. Is that true?
Yes, the PS Camera is expecting to see only a single set of tracking LEDs. Mirrors that are in the view of the PS Camera will confuse the tracking. Smaller shiny surfaces are generally fine, but if you have problems with tracking performance then these may be contributing to the issue.

Q: How do I pair a PS VR headset to a PS4?
Unlike a DualShock 4 and other wireless devices that can connect to a PS4, the PS VR does not need to be paired to a PS4 as it is directly connected via HDMI and USB cables. Please refer to the Quick setup guide in the box or the tutorial video for how to connect your PS VR system to your PS4.

PlayStation VR Connection Diagram

Q: How do I navigate the PS4 interface using PS VR?
The PS VR headset will show PS4’s standard home screen in Cinematic Mode. From there, you can select and launch PS VR games.

Q: Are there “settings” I can enable for PS VR, i.e. sensitivity, etc?
Within the PS4 “Settings” section, under “Devices” you can find the “PlayStation VR” device menu. From here you can change “Screen Brightness” of the PS VR screen, “Screen Size” of the virtual theater screen when PS VR is in Cinematic mode, “Measure Eye-to-Eye Distance” to optimize the 3D video you see inside the headset, and “Adjust Tracking Lights” to make adjustments so that PS Camera can correctly track the VR headset and peripherals such as DualShock 4 and PS Move motion controllers.

There are also options to check your placement and surroundings by seeing what the PlayStation Camera can see. There is also an option to check if you are wearing the PS VR headset correctly, and you can adjust the camera after it has been initially placed in your environment. Some of these settings are also available through a long press of the PS button on your DualShock 4, which will bring up the PS4 interface over the current paused game or application.

Q: Does PS VR require its own device software updates?
If your PS4 system has a new PS VR device software installed, your PS VR will begin updating automatically once it is connected to PS4 and turned on. Also, your PS4 must be installed with the latest system software for PS VR to update. You can also check for new PS VR device software updates through your PS VR device menu under Settings.

Q: How do I switch between playing PS VR games, and PS4 games on my TV?
Once you have finished playing a PS VR game, just take off the headset and press the PS button on DualShock 4 to return to the home screen. You’ll be able to launch non-VR games. If you wear the headset, you will see the non-VR game on a virtual screen in the PS VR’s cinematic mode.

Q: Will standard PS4 games run slower if I leave the PS VR headset plugged in?
No. There is no gameplay performance penalty with leaving PS VR plugged into your PS4.

Q: Can I travel with PS VR?
Yes. The PS VR system is a certified consumer electronics device and there are no issues travelling with this. We advise you purchase a PS VR carrying bag to secure your PS VR headset and processor unit during your travels.

Q: Will I need to clean or maintain PS VR?
We recommend that you routinely clean and maintain your PS VR for the best experience. For further details, please refer to the PS VR Care & Maintenance support article.

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  • A 3D head set but you can’t watch 3D movies on it. That makes no sense whatsoever. That should be an obvious base function. And what does this even mean “In Cinematic Mode, PS VR will display 3D games and films in 2D when playing on a 3D-compatible TV. When playing with non 3D-campatible TVs or without a TV, PS4 won’t play 3D games and films.”
    Let’s break that down “PS VR will display 3D games and films in 2D” ok that makes sense, the headset will only display 3D films in 2D, but then they add “when playing on a 3D compatible TV”. How in any way does what TV you have attached have any effect on the headset? So they must be saying that the 3D content will not be passed through the little box so will appear in 2D on your 3D TV. Anyone any other clues?
    Next “When playing with non 3D-compatible TVs or without a TV, PS4 won’t play 3D games and films”. Pardon? Again what does the TV have to do with the PSVR operation.? Are they just saying that you cannot play 3D content on a 2D TV or on a TV that you don’t even have? Duh. Poor grammar so not clear enough.

  • How long is the cable on the HMD?

  • Is the social screen mandatory or can you play without it

  • Hey please i have an important question now i have the old ps4 camera can the psvr run on it or i will n3ed to buy the newer camera? Sorry for my question if it seems stupid but i think the camera with the psvr looks different from the old one

  • Hey Sid, when you are live-streaming, you mentioned that the stream shows the same thing that you would see on the screen.

    However, with some games, like Keep Talking and Nobody Explodes or Playroom VR, does it not stream what the PSVR user sees, or can the stream switch between? Cause, the output to the T.V. is different from what the VR unit sees.

    Also, I would like to suggest an option in the future, if possible, for an option in the quick menu to bring up the camera quickly. Just in case of an emergency, it could even sit on the side of the screen, or something, from within the VR screen. Even if it was imposed, transparent to the game you are playing. For safety purposes.

  • This HDR passthrough problem was a huge, HUGE mistake.

    I just spent the morning looking at HDMI splitters with 2.0a , HDR and HDCP 2.2. Talked to a tech support person at Sewell (they seem to make popular ones) who said any powered splitter would add 400u to 4ms of lag. That’s not going to fly with VR.

    In short , there’s no solution to this problem for PS4 owners who would like to enjoy HDR or frankly ANYONE who is really interested in a PS4 Pro for the right reasons.

    Colossal screw up.

    Sony – I’d get to work creating a lagless splitter of your own – and then get ready to send them out to people for free. I wanted both VR and PS4 Pro. Preordered both. But I’m not buying both if it means I’m screwing around with cables every time I want to switch between them.

    • Couldn’t have said it better myself! I’ll be holding off on the Pro if I decide to keep PS VR. But after this latest nugget I’m pretty sure I’m not getting a PS4 Pro @ launch now. maybe if a nice bundle is available…..maybe for Last Of Us 2 :D

  • Will the ps vr headset be adjustable to fit your head?

  • I am a little worries about the tracking problems. I still can’t wait for my preorder to arrive, but wish Sony would address the issue. Every piece of new hardware has issues I hope this can be corrected.

  • If/when this thing takes off and the second model is released. You guys should really consider:

    1. A breakout box that supports TWO headsets.

    2. A chargeable wireless sensor bar that’s set in the room behind the player (for full 360 rotation sensing).

    3. Higher resolution screens.

    4. Allow the PSVR’s movement to be assigned to the right analog stick in non-VR first-person games, mimicking the basic heading movement/view adjustment found in cockpit racing & fps games (might still be capable with the current PSVR model).

    5. A breathable hand cover (partial glove) with LED lights for the thumb and two or three fingers (the thumb, pointer, middle, and pinky fingers. So greetings, thumbs up, peace signs, etc. are possible. As well as grabbing and in game hand interaction with PS Move objects (swords, etc) and Aim Controller weapons (guns). (Maybe the thumb and two fingers would be better, to help prevent obscene gestures. But they can also simply be blocked or allowed in the code by the developers. I.e. word filter/gesture filter).

  • Thanks for releasing this information no 3d support for 3d flims or 3d games is shocking I’d expected 3d support even to make 2d games 3d I was pulled in by all the hype and now it’s hit a wall oops. playstation has decided vr won’t surrport 3d flims and games before 13th October or ever it should be able to play all 3d, vr 360 videos that can be streamed from YouTube or anything not just apps
    I still want to play all of the vr games but because of lack of 3d film support will probably wait got caught in the hype of no man’s sky since decided to research games more before buy at launch thanks for heads up

  • Such a expensive device, just to play a bunch of indie games? Give me backward compatibility instead, and some Vita support.

  • Q: Will there be a specific section on PlayStation Store for PS VR games?
    Yes. PlayStation Store will feature a PlayStation VR-specific category.

    Follow up question – any plans on doing this BEFORE the PSVR units launch???

  • I’m reading reports head tracking and move controls stuttering this must be down to lighting setup does the headset have light brightness settings same as controller?

  • The best setup for best tracking got to be Green screen and morph suit any other ideas

    • Warthunder has head tracking will it make it to vr if not using head tracking in cinematic small screen mode fix in front of eyes camera follows head will camera confuse blue lights on headset with blue light on pad? I’ve flight stick and have holdout on buying 3d cinema screen goggles to give this a try as poor man’s vr has psvr been tested with plane old head tracking in cinematic fixed small screen mode.

  • Quick question. Will there be an app specifically for this or will the media player allow playback of VR mp4 files with headtracking like on my Gear VR? Also, beyond youtube VR experiences, will this support other browser-based VR video streaming? I’ve only got a couple demos right now, but I was curious as to whether they could be used with PSVR as well as future content. Thanks!

  • I heard that the PS VR has glitches, unsteady frame rate, in game shaking, the camera and move controller has a hard time tracking head moments at times. Will Sony fix these issues before the launch the date ?
    P.S. I’ve been a Sony fanboy for more 20 years. This is not an attack on Sony. I don’t want to waste money on a product that end up failing from the start.

    Sony please reply to your loyal fans and supporters.

  • If there’s a issue, please develop a patch to resolve the problems when the PS VR launch begins

    I’ve already preordered it please don’t disappoint your loyal fans. Please review all the concerns from your fans and address it to the developers of the PS VR.

    Thank you Sony

  • Can you livestream the Social Screen with the PS4’s built-in streaming layout (implemented facecam, chat, etc.) or can you only livestream the Social Screen?

  • Based on what I’ve read, one of the major hurdles for gamers to overcome when playing vr for the first time is motion sickness. Interestingly enough, Driveclub VR, a fast paced driving game, doesn’t seem to cause problems. I was just wondering if anybody had thought to remap the controls of traditional the FPS to mimic the controls of Driveclub? Perhaps we could use R2 to move forward and the Left Analog to look around? Possibly use the head tracking to simply look around, not turn. This would simulate using our legs to move and our head to look around, just as in real life. I would love to see PSVR succeed, and incorporating a new way to experience FPS games without inducing motion sickness would be a huge leap in the right direction.

  • Is it true, PS Move uses 2010 technologies and can have lot of issues with PSVR? I read so many negative write ups in many websites. says – “The fact that Sony was retrofitting its old 2010-released Move controllers and PlayStation Camera to work with PSVR, which were peripherals that weren’t initially designed for VR, also does not bode well for the platform.” (

  • Anyone know where I can find details on the complete PSVR launch lineup – including downloadable titles and PSVR exclusives? I have an HTC Vive so I would love to see what is exclusive to PSVR platform. BTW, VR rocks!!!!

    • Sure, just go to, and click on the dedicated PSVR section!

      Sorry, I couldn’t resist, I was just kidding – only three days from launch, and that’s still not an actual thing!!!

  • Will the new Dualshock 4 controller be tracked better by the camera in VR than the current model?

  • One thing not mentioned is if Share Play will be supported. I see that Streaming and Capturing is enabled, but will I be able to Share Play my gameplay with a friend?

  • Has Sony put any R&D into testing how virtual reality affects those with seizure disorders? I have a nonepileptic seizure disorder, so flames with flashing lights like inFamous don’t trigger me. I want to jump in on VR when I have the money to do so, but don’t want to risk the steep entry fee until I know that I will be able to experience it safely.

  • Q: Do I need a 4k tv to use a PS VR ?

  • Has Sony commented on the jitter issue that seems to be affecting a lot of review units? The headset and move controllers are completely still, yet in game you seem to be floating a little bit back and forth.

  • Question not in FAQ

    There was a gun controller released for move previously: The Playstation Move Sharpshooter. Will that controller work with the PSVR system? Its a very nice controller and would love to be able to use it. Thanks,

  • When will Amazon have restock?

  • 1. Can you view 360 photos or videos on PSVR, such as those taken by a 360 camera? What about 3D 360 (e.g. captured with a Vuze camera)?

    2. If the answer to #1 is yes, do I need to upload them to LittlStar or Vrideo, or can the 360 photos and videos be viewed from a USB drive?

    3. Will PSVR enable viewing of 360 and 3D 360 videos on YouTube?

    4. Will PSVR have Jaunt and/or Google Streetview?

    Thank you very much.

  • To get HDR unplugging the PSVR is going to get old . . . fast. Don;t get me wrong I’m excited for the technology and the HDR benefits it’s just going to be highly frustrating.

    Are there any plans to offer a HMDI 2.0 HDR capable splitter to avoid the unplugging nightmare that will be the bane of gamers who are HDR ready?

    FYI the 4k apps on the PRO are pointless too, 4k TV’s are inbuilt smart TV’s with native 4k apps in built.

  • With connected PU there is no HDR… Ok.
    But, can Ps4 still AUTO ON my TV, when PU is connected?
    I mean turning TV on via hdmi…

  • My opinion – SONY will abandon PSVR in the very near future.
    They abandoned the PS Vita which is by far THE GREATEST PORTABLE available in the market.
    Others still support it which surprises me, there are great games coming out every month!

    One more thing, I also think there are better VR systems in the market.
    It is also reviewed everywhere.

  • will the bundle be available the day of launch or was that only for pre orders? and will the new playstation camera come with it (Cylinder style) or will it be the rectangle style?

  • From what I played, I’m liking it. What I’m not liking is that Canadian price. :(

    It’ll have to be a long wait for me to get my hands on one.

  • I have a question that I don’t believe I saw answered on here. Can you use the old ps3 move controllers or are these a new version? I talked to a demo person and she had said she wasn’t 100% sure but thought that you could.

  • just got my VR today got everything working within the VR headset but how do I get what i’m seeing in the headset to show on the tv too so everyone can see?

  • Guys,had s great experience today,everything I expected and more. However been desperate for some information on how I can stream my coverage for my podcast channel AND have facecam .

    I know it’s possible someway as other streamers are doing it. I have an avermedia capture card but I don’t think I can capture the psvr as when I pass thru the cables it doesn’t work right. So guys can anyone please help me try and stream with face cam in someway….cheers


    • You cant put your face on there. Read my comment i just posted. Im getting my money back for the same reason. They are so dumb to not include that no one wants to see 480P gameplay threw a filter

  • Dear Sony,

    Ill be selling my Playstation VR because Recent Articles have lied about streaming wit Playstation VR. NO WHERE ON THE BOX DOES IT SAY CANT STREAM WITH VR. NOT ONCE IS IT DISPLAYED STATING THE CAMERA IS DEDICATED TO THE HEADSET AND YOU CANT USE FULL STREAMING FEATURES. You lost me as a customer. First you raise PSN price and now your idiots in advertisement messed up and didn’t involve the camera in stream. Are you guys missing a few bolts upstairs NO ONE WANTS TO SEE JUST GAMEPLAY DUMBEST ADVERTISEMENT MOVE EVER IN GAMING HISTORY. i only bought he thing for my job Which is live streaming and making videos on Youtube but again i just wasted $540 for false advertisement.

    Switching to Xbox Sadly ive had my last straw with this terrible company
    Oh yea did you guys get that small claims court letter for No Mans Sky? You guys owe me 60$

  • Hello everyone who owns the PS4 VR! First congrats…
    Do any of you know why the small black box stay on?
    PS 4 is off yet the small black box is on and fan is spinning.
    Anyone know? Thank you in advance

  • Hey guys, not sure if this has been addressed, I’ve looked around, but I’m not exactly sure and I don’t know a ton about VR. I picked up my unit last night and I noticed that when you look at a white background or basically any solid background, I notice a fuzzyness , like you’re playing on one of those old projection tvs. Is this a normal thing with VR or is there something I can do to fix it? It almost looked like my lenses had tons of spots on them, but I wiped them down with the microfibre cloth and it didn’t seem to make a difference.

    • I noticed that too. It appears it is residue from the protective plastic covers for the eye pieces in the HMD that remains after removal prior to using the headset. I used the included microfiber cloth to clean it and it looks better. I’ll need to use a cloth slightly dampened with eye-glass cleaner. A review on Amazon mentioned this too and he used the eye-glass cleaner which helped remove the residue.

  • i want more info regarding ps vr launch bundle.
    With some you get the new cylindrical camera, where as in some regions, the launch bundle has the old rectangular cam.
    Plz explain the regional differences.
    A detailed response would be appreciated.

  • Hi,

    I would just like a little clarification on the wording of the section about video pass through:

    ‘This pass through support works for regular 1080p signals and also supports 2160p (UHD or ‘4K’) content in YUV 420 color format at up to 60 Hz from a PlayStation Pro.’

    In days past, some TV manufacturers would claim their TV supported 1080p for example, this did not necessary mean it would display 1080p (if the TV was 720 native say) , only that it would accept the signal and then display it at whatever resolution the TV was capable of.

    So the use of this language here just rings some little bells.

    Can someone from Sony please say categorically that, with the exception of hdr, what ever signal goes into the VRPU (are we calling it that?) is the same as what come out, with no processing or scaling happening.

    I know this should be the definition of pass through, but I would like someone to state that in less ambiguous language.

    That being said, I got my VR yesterday and it is excellent!


  • I’m getting an error when I use my Playstation Gold Wireless headset, saying it will not work with PSVR. This happens when using it via USB or wired with the 3.5mm jack. Is this supposed to happen? Is there a work around??

  • My Ps4 is in another room. Can I run a USB extension for the camera and 2 hdmi extensions for the vr headset from my ps4?

  • hey guys

    does anyone have a full lists of apps for vr and when can they be downloaded ?

  • Loving my PSVR with a handful of releases, next up PS4 Pro to round off the year’s purchases. Nov. 10th can’t get here soon enough :D

  • The nausea is the biggest problem for me now. My wife and my friends had no problem but me. EvE was ok but when i played Rigs or Drive club i couldn’t tolerate it more than a minute. Any help?

  • Will there be VR patches available for some existing games? like Project Cars, Need for Speed, Asseto Corsa, and F12016-17 and others?

  • Honestly the PSVR is going to be amazing (it already is).

    It’s going to push companies like Nintendo and Xbox to come out with their own solid titles.

    I just read here , how Oculus and VIVE tried to do this but they lacked the content.

    Would like to see Kingdom Hearts VR, Final Fantasy VR..

  • Hello everyone

    Guys i got the PSVR … alot of games seems not 100% net pictures , if u get close to an object its not HD ….if you close one eye the writtings or what ever your looking at will look clear …. its like lower resolution than what you see on ur 4k tv … will this be fixed with updates or its a vr limitation or its a limitation from the games themselves … hope someone could guide me to get the best out of my VR … i really want to play things in HD gives you more sense of immersion …

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