UPDATE: PlayStation Network is back online. As you probably know, PlayStation Network and some other gaming services were attacked over the holidays with artificially high levels of traffic designed to disrupt connectivity and online gameplay. This may have prevented your access to the network and its services over the last few days.
Thanks again for your support and patience. We’ll provide any further updates here.
***
The video game industry has been experiencing high levels of traffic designed to disrupt connectivity and online gameplay. Multiple networks, including PSN, have been affected over the last 48 hours. PSN engineers are working hard to restore full network access and online gameplay as quickly as possible.
From time to time there may be disruptions in service due to surges in traffic, but our engineers will be working to restore service as quickly as possible.
If you received a PlayStation console over the holidays and have been unable to log onto the network, know that this problem is temporary and is not caused by your game console. We’ll continue to keep you posted on Twitter at @AskPlayStation and we’ll update this post once the problems subside.
Thanks again for your patience.
My is still not working and I did what u told me to do how do I fix this
Why do they have to show people there stupied awareness on how weak Sony and Microsoft are at Christmas
i need to redeem my far cry 4 voucher code online and the website is still messed up :(
damn this sucks i also changed my setting and its still not working :(
At least SOME people have access on there, unlike the 2011 outage where NO-ONE had it for a whole 23 days… You people are just impatient.
Just wait, because I’m sure that the people behind the scenes are doing their best to get this sorted out in a timely fashion.
Play your offline games, play on your ps3/xbox/wii/pc instead. Or just spend some time doing other things. You know there are things in the world besides Call of Duty and Destiny, right?!
Soooooo when do you plan on giving me my network back?
When will I be able to get my free game with the four games one pick bundle
Why do games this days have to be more online
Okay “Amarise” you can shut up honestly.
It’s not back online. That is misleading. I still cannot connect to the PSN network, as I am sure, others are still having the same issues. I usually do not put a lot of faith in Microsoft, but hey they have had their network up and running for about 2 days now. At least acknowledge the problem is not fixed and give real updates. It is funny I can sign in online but cannot sign in on the ps4. My biggest concern in dlc that often comes with games, like the one I bought last night, that has a limited window to get the free stuff that comes from pre-ordering the game or through buying the limited edition versions. A real update that acknowledges that all is not well would be appreciated.
People that do these DDoS attacks at high traffic times are doing it for a few reasons:
1) It is easier because of the already higher traffic.
2) They are jerks that want to ruin the fun for other people.
3) They want higher exposure-which is possible due to more people wanting to get on.
Those are just 3 reasons.
Personally, they should do it when there is lower traffic so it doesn’t affect as many, but at the same time, some people are only affected during higher traffic times.
Their obviously not doing the best they can
Try 1450 rick787478
Should’ve never happened
Can’t the FBI arrest those pricks who hacked Sony and Microsoft
TRY THIS PEOPLE IF YOUR HAVING TROUBLE GETTING ON PSN.WORKED FOR ALOT OF PEOPLE.
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473. Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
if the 1473 doesn’t work try 1450 i saw somewhere eles worth a shot
Ok I”ll try 1450
I still can’t go online what the hell I’m paying for something i can’t use
You know what, I’m sorry. I’m just a really impatient person. I really just want to kick back and have fun on my Christmas break.
PS4 still down @ my place in Albuquerque NM. The error code is NW-31194-8. Same code shows up if I wire it to my modem…any suggestions?
PS4 still down here & changing MTU to 1473 does jack!.
I have had to change my account but cannot get a verification email from Sony & no it hasn’t gone into my spam folder.
It just never arrives.
I have even created two other user accounts with two new email addresses & it makes no difference, still no emails from SONY.
I’m taking this piece of junk PS4 back to Harvey Norman for a refund because it doesn’t work.. Then I will purchase an XBOX1. After all they are both 99% the same inside even down to the jaguar CPU, the only real difference is that the XBOX has more grunt & Sony have tweaked their Graphics/GPU a little differently.
But at least Microsoft servers are up to task, while Sony’s suck. How hard is it to send out a verification email SONY? You can’t even do that task correctly. Or Maybe you were you just hacked again by 7 year old kit with his moms laptop.
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473. Or 1450 Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
THEN
Re start PS4
Still not working (PS4)………hate this……..its supposed to be fully working now…..same error still appearing.
IM STILL NOT ABLE TO GET ONLINE WTF.!!!!!!!!!!!!!!!!!!!!!!!!!
I still can’t sign in or rather it takes hours of just being on the dash board to get me online, is the Network still down in some ares because some friends and I are experiencing issues with the network..?
My PlayStation network Is Still Down On My PS4 Why Cant I Get In Its Just Crazy It Should Not Take So Long To Get Back Im In Florida And My System Is Still Out Please Fix This Problem I Would Like To Play Online
I still can’t log into psn wtf!
Indeed, the solution od putting MTU at 1473 worked for me!
THx forthe tip mate!
Welcome
WHERE IS MY VERIFICATION EMAIL SONY?
@djbogard23 No DDOS protection is infallible, especially on Christmas Day. The only people you can blame in this situation is the people who lead the attack.
And just because you can’t see it, doesn’t mean there aren’t a bunch of frantic staffers running around in the back trying to get everything back online.
And unless you’re PS+ member, you have no right to complain about the network outage. You pay exactly $0 towards maintaining and supporting the network. You are nothing but a freeloader on the network, and freeloaders do not get to made demands.
I still can’t sign in to psn for the ps4
I still cant sign in am i the only one cause a couple of my friends are online and playing but not me?
Anybody know what their prediction is
Same here
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473 or 1450 Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
Then
Re start PS4
YOU WELCOME
So are we getting compensation because Im a playstation plus member
Still down nw ohio 8:30pm 12 28 why do i pay for this
Seriously. Four days and I still can’t access PSN with my PS4. I can access it through the PS3 but all the games the kids got for Christmas are for the PS4 and most require PSN access. They can’t even play Destiny which they’ve had for months on the PS4. This is ridiculous. I am completely disgusted with the lack of communication and length of time it has taken to give loyal customers information. I’ve always had a PlayStation and still have the original PlayStation that I got years ago. However, this debacle is making me consider switching to XBOX. I understand that the cyber attack was not Sony’s doing, but four days later still not having service and not having any information forthcoming from Sony is unacceptable. The kids have the week off from school and were looking forward to playing their new games, but will most likely spend the rest of the week at friends’ houses playing XBOX.
I cant connect to PSN either on my PS4
I’m sure we all know how frustrating this is. It’s not your fault, but stop telling everyone that PSN is back onlone when it clearly is not. Everyone is having issues signing into PSN still. “Lost connection to server” is all that shows up. Ive tried everything you’ve told me to do and it doesn’t not help. You’re sending everyone on a wild goose chase that leads no where but where we started. Do not tell us the problem is solved, until the problem is ACTUALLY solved. Thank you.
Dsc325 look at my post it should help you
I still can’t not log in on my ps4
i think we deserve something haha the pre crash users like 10 credits or something heck xbox gives 6 bucks when they have probs with video why dont we deserve something for not haveing our psn for 3 days
My psn still isn’t working and I pay for this… And it’s my only time to play for a bit. What are u guys going to do for me? And why is it still not working when apparently it’s back up? I want a response
My post will help you guys Trust me
Thanks disco add me as a friend wigman36
@dsc325 If you go to settings > network and then disable connect to the internet, then they should be able to play those games.
Just not online.
IIRC, the only game completely inaccessible is FFXIV.
My ps4 is still not accessible to psn and since i logged out and try to log back in to my psn, its not even letting me do that either. Explanation now, please. This is dumb that took this long for the servers to come back online. Like y’all didn’t even learn from the last time. Y’all should be on it if y’all wanna keep your customers coming back. It only makes sense
you say you’ve fixed PSN and yet i still cannot access it on my ps4. Come on Sony Xbox is already live and working fine