UPDATE: PlayStation Network is back online. As you probably know, PlayStation Network and some other gaming services were attacked over the holidays with artificially high levels of traffic designed to disrupt connectivity and online gameplay. This may have prevented your access to the network and its services over the last few days.
Thanks again for your support and patience. We’ll provide any further updates here.
***
The video game industry has been experiencing high levels of traffic designed to disrupt connectivity and online gameplay. Multiple networks, including PSN, have been affected over the last 48 hours. PSN engineers are working hard to restore full network access and online gameplay as quickly as possible.
From time to time there may be disruptions in service due to surges in traffic, but our engineers will be working to restore service as quickly as possible.
If you received a PlayStation console over the holidays and have been unable to log onto the network, know that this problem is temporary and is not caused by your game console. We’ll continue to keep you posted on Twitter at @AskPlayStation and we’ll update this post once the problems subside.
Thanks again for your patience.
One’s
PSN IS STILL DOWN FOR MY PS4 WHEN WILL IT BE BACK
when are all the ps4 users gong to get there connection back coz right now xbox and a bunch of 18 years old are making u look like ur useless
Sign
In
Issues
Or
IT SAYS PSN IS ONLINE AT LEAST DONT BE A ****ING LIAR OF CRAP
Still can’t sign in even after setting the mtu to 1473.. this suck I just bought the console and was excited to play online but this is what I get!! Dumb dumb
Or are you guys still not doing a single thing today like always
i cant connect error NW-311948
Just
U say network is up why cant i log into my psn on my ps4 then! Its a joke
Come
On
and let s quit my ps plus
Already
It says your back up but my ps4 still can’t log on to psn
1- Sony-Don’t give us that unexpected holiday traffic BS! Please, jsut don’t insult our intelligence!
2-I have had it with your Garbage PSN and the FORCED PS+ sub! Ps+has Sucked this past year, and I am sick of paying a BS Mandatory service which is made worse by it Always being down!
3- Everytime some Teenager gets bored PSN goes down.
4- MS Had theirs back up and running in a fraction of the time and they constantly and MEANINGFULLY Communicated with their Fan Base!
5- Put less money into Useless Gimmicks like PSNOW and more money into the service, stability, and Security of PSN, you know that service that when it goes down makes every PS4 a Useless BRICK
6-After the year you Clowns had-DriveClub, PSN always down, Jamming Indies down our throats, No AAA titles, Controllers falling apart, Systems not working, you guys had better to a complete 180
7- I Demand Compensation in the form of Free PS+ and at least one game OR Buy back my PS4 along with the Extra controller and games I Wasted money on at full Value! Now I know you DONT HAVE TO re-emburse us and I know the White knights will say that in which case I well Trade my PS4 in and NEVER EVER buy any Sony Product again EVER!
Your call Sony.
I still cant sign in on my ps4 my son got one for Christmas and has yet to use it. I feel like i wasted all $400!! What a sad Christmas .
Hi,
You guys says PSN is now up, but I still cannot login.
Any Help?
please help me to connect in psn
How long we gona be whit out it. wth
IS NOT COOL
OK, so I was able to play online for the first time in 4 days earlier today but now at 7 pm on Sunday I can’t connect to PSN again. I’m on the east coast (south). As a former 360 owner I’m starting to have buyers remorse at this point.
I still can’t log my ps4 to log in. I need to go trade it in for an Xbox one.
Microsoft is up already why aren’t you guys? Is Microsoft better then sony? looks like it
+ nickoftime777 on December 28th, 2014 at 3:19 pm said:
OMG
TRY THIS PEOPLE IF YOUR HAVING TROUBLE GETTING ON PSN.WORKED FOR ALOT OF PEOPLE.
1. Go to settings.
2. Go to Network.
3. Set up Internet Connection.
4. Choose wifi or LAN, whatever you use.
5. Choose CUSTOM.
6. IP Address – Automatic
7. DCHP – Do Not Specify
8. DNS – Automatic
9. MTU Settings – MANUAL
10. It will be set to 1500 BY DEFAULT. Click that, change it to 1473. Press R2.
11. Click Next.
12. Proxy – Do Not Use
Done!
Thank you to nickoftime777 for posting this. It truely worked! Everyone needs to try it and not get frustrated anymore.
Ok my PSN is up and running. My problem is I cant play anything on-line. I tried restoring the license and it says can not connect to the server. When I check connection status it says I am connect at 100 PERCENT!
The changing net settings to 1473 worked for me. I am finally on Destiny again.
I want to write angry comment but that’ll accomplish nothing. So I’ll just say that I’m still experiencing issues signing in to the PSN. I managed to Sign In yesterday but was only able to look at friends list and use streaming services like YT and Netflix. I tried to get on DCUO and it couldnt access the server and GTA V didnt even give me the option to load the online portion of the game. I also attempted to play Loadout and was unsuccessful with that as well. I know that my case isnt the same for everyone as a friend on ps3 was on DCUO and another was on as well but with his PS4 and another friend was on Dstiny (PS4). I remember the blackout and this isnt as bad as that but its still not great considering XBL also got attacked and it seems their back to normal.
This sucks still no psn
Disgusting service still not online yet
Come on, Sony, you claim the Network is up but I still can’t login.
Freaking pissed right now I had my ps4 for 5 weeks. My online membership is waisting away
i still do not have my networking up and running
why is everyone elses network running but mine ?
i havent been able to connect for days and not to happy about it i think there should be a reinversement of some sort,I pay to play online and i cant even play online but i can sign in on a different account on the same playstation why is that? and when it be getting fixed i dont enjoy paying for things and not being about to use them if you could get back to me as soon as possible that would be amazing
THANKS!!!!!
Does anyone else get error’s saying that the dns servers are wrong cause i am
So I reset/rebooted/restarted my ps4 like sony said right…… Guess what cant log into my console at all. Haha that’s just great.
so I hit up micosoft and I told them what the deal is, and there offing an xbox one if i switch out my ps4 you guys should try, hope you’ll will get lucky too.
I’m seeing a lot of people threatening to switch to xbox and seeing little people take action towards that. #sonyforlife
Its not fault PlayStation. But how is it i can sign into this blog but i still cant sign in on my psn account. Done everything you said check service provider check router turn off/on reboot console etc and still nothing. Just bought a ps4 camera today cost me $89.00 and cant get to use it for online purposes. I love my ps4 and my friends i have made online just disapointed that for last 4 days have been on a downer for me as well for your clients around the world it just suxs that theres people out there that like to shake the bees nest and stir things up.I got 6 days left of my holidays would love to get some online play before i go back to work you got my emails details just want to be online and at the moment thats my little rant matt dropforge73
Is anyone else having trouble accessing the store?
Mine is still down but another friends is back up. Do I just have to wait til you guys get around to mine?!
I want to be able to download my bundle game
all i want to know is if i could connect to psn now?
Still not working
I still can not access psn via my ps4
question tho PSN goes down I have a physical copy of a game i still could not play the game would load up then freeze psn back up everything is good again? didn’t think you need to log in to play unless its online vs…. game was GG:XRD
I tried the custom set-up and still a no go. I understand there is not much they could do about the whole situation, but as far as how it has been handled on the informative end, not good, to say the least.
My network still isn’t working I’ve tried everything. This is getting a little unacceptable, and I demand to have my network back. This has gone on for 5 days now. You guys claim we’re back on line but only for some customers. I know you’re doing everything you can but obviously you’re half doing it. Fix it!
Like what are y’all doing?! Fix this. You guys are doing a terrible job.
Same here, i keep getting the “NW-31194-8” error.
I keep rebooting but nothing’s changing.
I’m getting sick of paying a service i cant access. This is no way to run a business.