Starting today, PlayStation Network and Qriocity account holders in the United States can begin the enrollment process for the identity theft protection program by visiting http://us.playstation.com/news/consumeralerts/identity-theft-protection/. We are also notifying customers of the enrollment landing page via email, which you will receive in your inbox this week.
As previously announced, Sony Computer Entertainment and Sony Network Entertainment have made arrangements with Debix to offer the AllClear ID PLUS identity theft protection program to PlayStation Network and Qriocity customers who are concerned about identity theft following the criminal cyber attack on the network. AllClear ID PLUS is a premium identity protection service that uses advanced technology to deliver alerts to help protect you from identity theft. The service also provides identity theft insurance coverage and hands-on help from expert fraud investigators. Sony has arranged, at no charge to eligible PlayStation Network and Qriocity account holders, for twelve months of this service to be provided by Debix to those who choose to enroll.
In order to be eligible, account holders must be residents of the United States with active accounts as of April 20, 2011.
i will always support Sony i don’t mind how long they take to get everything back up and going right take your time Sony no need to rush things and i didn’t revive a email
Man all i wanna know is when will the playstation store be up again! There stuff i wanna download but i can’t until they bring the store back. So Hurry UP or im switching to XBox!!!! NOT
What about Canadians why don’t we get that deal sony, and hurry up with the store or is Japan telling you to get better security
@459 I Know I Need To Get My Items From The Store
I didn’t get an email for this service because I had to change my email address to protect myself..
I bet Sony’s sitting back eating up all this. From rumors, and these are just rumors, Sony is waiting until the 31st when their fiscal year begins or whatever. I’d also bet money that the store and everything else is working just fine. It’s that whole paradox of being told no and only wanting it more. They’re baiting everyone.
I’m not sure if I trust this program. I don’t know if it’s going to inundate me with junk mail later. Also, there’s just something that doesn’t sit well with me when someone offers you real protection “after the fact”!
Not sure why all the comments about “When will the store will be up?” It will be up when its 100% secure and ready. Stop whining already.
Only thing impatient about is now when but a new disc game and its one where u have to put in code, you can’t right now, so unit dirt3, and can’t access any online play or the extra cars etc that I get for free, cuz I can’t put in a code. trying to be patient and I’m happy w Sony s handling of situation just getting to my end of patience rope is all….
I would like tge ps store open soon. i understand you guys want to make sure everything is on point so i dont mind. the bulk of the wait is over, and at least there is some online stuff to do until then. i wait tables, so take it from me. you cant please everyone amd some people are just jerks.
at this point guys, I would guess that the store will be up by the deadline Sony has already given – May 31st. That’s this coming Tuesday, and makes sense as that would be a normal publish day. I’m not expecting it until then …
thank you sony for not giving a damn about me or my downloads…. no ps4 in my future…. rather buy anthing then spend my money with you and not be able to get to my stuff….. SONY CROOKS
I just think Sony way over reacted to the thought of Hackers stealing peoples identity. But I do thank them for this offer. And hey can some body over at Sony to get PS2 games working on my PS3 again Thanks. PSN Store opens on 5-31-11 if your asking about it.
I could care less about this crap GET THE FN STORE UP!!! I have been waiting a month to redeem my mortal kombat codes for jade milleena ermac scorpion my avatars and themes and the online pass. Theres only 5 days left for you to meet your deadline!
@dlhdav7 I know, right?!?!
WHEN IS PSN ON BAACK ON FOR ENGLAND ITS NOW THE 25TH OF MAY ???
We commend Sony for taking care of their customers. Would have been nice to see a wider selection of games covering all the genres – RPG, Sports, Action/adventure, etc..
Ha.. good
It is nice to see you are taking care of your customers, but what do you say about all those who are leaving and going to the Xbox? Will the wait be worth it? (I think so)
I would also like to see if we are offered a way to change our PSN id. I’m a little sick of the one I have, I just don’t feel like making a new account to change it. If you ever come out with one, that would be great in my eyes. And thanks for doing all of this hard work to ensure the safety and entertainment of the community.
To everyone who can’t read the previous comments, the store and PSN should be up fully by May 31. Also, Canada is getting these protection services, they’re just working on it.
Nobody has to ask these questions as long as you read…
Thanks again Sony
-Aaron
when is the store up?
MY BANK ACCOUNT GOT TARGETED!!, A few days ago my bank noticed a small withdrawal of 82 cents from an unknown person by the name of Thomas Hoyt. Suspecting identity theft they put a hold on my account. I had to go down to the bank and get a new debit card with a new # they told me people that commit identity theft usually will withdraw a small amount first to make sure it works before they take it all. I was very pleased that my bank noticed it. I recommend that everyone take whatever theft protection playstation has to offer.
Just a heads up
where’s all the kevin butler commercials at this point it would be nice to if he showed off new games withb out the move no defense playstation out of all the people that ask for the psn store u answered canada will get the ITP offer eehhh let us know
P.S.
my ps3 blu-ray movies dont work and i got 21 of them new games crysis2 ,mortal kombat, will occasionally work i have either wait 2hours to play or eject and reinsert plus im well over my 2 year warranty
ok
sony the biggest disapointment of 2011
cant stop complaining about how your company has let down the world this year
@492 .. I know exacly how you feel.. I’ve have a prestige edition black ops on top my entertainment center for over a month.. Its a nice paper weight.
guess when i bought my ps3 i bought a lemon… your company has not stood by one word it has said thru whole ordeal…. i am ashamed to be part of your community and embarrased by your lack of communication like our thoughts and worries matter not to you… i hope sony goes bankrupt it would be good to humble those who have been made wealthy by our loyalty…. all i have wanted is my downloads that were erased by your update… i have complained daily with no effect… stick your ps+ and 2 free games right back were you pulled them from…. you owe me way more…. like a month of high speed internet….. reimbursed for not having my content available….. and the biggest effin apology possible…. but ill never see any of it cause your company is to good to communicate with its followers….
on a lighter not drop dead sony
I guess the Japanese don’t operate under the same standards we do here in America.
YTMND sony.
i mean how hard would it be to make our DL list available? i imagine not much just dont care right? would love to be proved wrong but will never happen sony has made it a goal now to dissapoint…. and doing a dam good job too….
just like to ty ps3 for dealing with this matter in the interest of your users. Also for all those sily enough to trade in your ps3 for an xbox and are moaning about this incident have you all forgotten the red ring of death and how mony xbox got them and having to wait for the fix. All i have had to do is wait for sony to get the [DELETED] in order and then they are giving me free stuff ty and i can understand if u are not giving much info when services are fully back up as it would seem if u are wrong, it is treated as if you just ripped our soul sipped from us. Any way thanks you sony for advancing gaming from 2d side scrollers.
When will we be able to inroll into playstation plus? I want to take advantage of the great deals that comes with the program?
also question for all u complainers. If u had to make the choice and loose service for 1 month for either psn or on your mobile phone which would u choose.bear in mind u pay for ur phone so u are actually payning for the service. LONG LIVE SONY DONT LET THE MISGUIDED DETER YOUR EFFORTS IN FURTHERING YOUR GREATNESS
thats cool and all and thanks for the update …but i want to know when the store will be up, a set day would be nice to know
@ 479 japan actualy in my opinion have better standards and work ethic than americans it costs americans quite a bit in lost work and bogus work comp claims they also are dealing with nuclear meltdown and cleanup of the aftermath and i think it is quite rude to complain about them when they have alot of work to be done boohoo you dont have the store but many there dont have any home or possesions left and i am an american just mad that you could even go there you ought to be ashamed of your self knock sony i dont care but you have no right to generalize like that
Fail
Start naming Sony products. You see how fast they change their attitude
@485 stop holding sonys nuts with your tongue
Banning *
i know i will never again purchase anything made by sony if i have not got it already just wont ever have it… all theses ppl talking bout good job sony….. there is not ONE thing they have done right in over a month… not one…
@485 I was waiting for a post like this.. Look I get all the stuff your saying and yea I agree with most of it, but heres the thing. Sony refuses to talk to us. If this were and american company that type of behavior wouldn’t happen.. a good example is Blizzard ent. They actually talk to the communaty at least. A nucular melt down shouldn’t keep someone from spending 5min to answer the question we are all asking and that is WHEN WILL THE STORE BE UP. Its a question not a complaint.. get it straight.
im not defending sony @488 if you will read the post before you post you will read go ahead knock sony but dont pick on japan is what it said or do you need it written slower so you can sound it out
@Zachary0543 (#18) So PSN isn’t for hardcore gamers? I’m sorry, I’m still new to the PS community, but I’d say PSN users can have just as much of a hardcore gaming experience as Xbox Live users. Appreciate the due recognition of Sony’s efforts though.
FIX……..STORE!!!!!!!!!!!!
The worst part about all this, is that all of these people calling us “complainers” for being unhappy that the store is down don’t realize the number one rule of technological business–ANGRY CUSTOMERS ARE IMPORTANT TO GROWTH. If people don’t complain, then no one would ever know what’s wrong with the company. People would just leave and go to other systems without telling them how to improve their services, and they’d be left in the dark about where they went wrong.
People have every right to be upset about this. That’s the beauty of capitalism! You buy a product and can’t use it, you’re going to be unhappy–and don’t give me that “But PSN is free!” garbage. People who have bought PSN cash cards, DLC cards, PS+ cards–they bought a service and can’t use it. Imagine if you bought minutes for your prepaid cellphone, and then were told that you couldn’t use it for an undetermined amount of time, and no one really seemed keen on updating you as to what was going on with the service–would you stay with that company?
MAKE.BELIEVE….THIS- I LOVE YOU SONY…..As An Adult American My Credit standing is important to me and difficult to repair when something goes wrong…..Your Doing your best and its costing you a pretty pennie when your losing money not having the store bringing in millions a day world wide I thank you for taking care of me as a customer. The whole welcome back program is top notch.
PS3 “It only does…Customer Care”
MAKE.BELIEVE… THAT
I am totally amazed at all of you that are praising SONY for giving us this protection service. Have all of you forgotten that it was SONY’s fault in the first place for losing our information? They are the ones that decided to run their security on the cheap using bailing wire and spit to keep our information secure. If they had spent some of the hundreds of millions of dollars they have earned from us this problem wouldn’t have occured and the store wouldn’t be down right now.
I am a loyal SONY customer. I own a SONY TV, Surround, PS3, Camera, Etc.. I just can’t believe how badly SONY is treating us by not providing more information. I just want to know about ‘scheduled’ maintenance before the day it actually happens. I want to be given more updates than ‘shooting for the end of the month’. I want a major rumor to be debunked BEFORE the day the rumor supposedly happens. I guess this is too much to ask for.
I would really love to spend some money in the playstation store but I can’t. Wouldn’t it be nice if someone gave us some info as to why the store is not up yet? I would be happy to wait if only I kney WHY I was waiting.
Sony hasn’t got nothing straight . There tv’s suck samsung is way better. Their corporation is a bunch of liars. I will no longer sell a single item from Sony ever again. I work in the retail bushiness and all my time and effort will be selling any product other than your own. Go lie to some other people while your at it.