Details for PlayStation Network and Qriocity Customer Appreciation Program in North America

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Details for PlayStation Network and Qriocity Customer Appreciation Program in North America

Now that some PlayStation Network and Qriocity services have been restored and you’re once again enjoying online gaming and entertainment, we’re happy to provide details about the “Welcome Back” appreciation program for customers in North America. We developed the program as an expression of our gratitude for your patience, support and continued loyalty during the service outage. From all of us at PlayStation, thank you and welcome back!

This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.

All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • Dead Nation
  • inFAMOUS
  • LittleBigPlanet
  • Super Stardust HD
  • Wipeout HD + Fury

For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • LittleBigPlanet (PSP)
  • ModNation Racers
  • Pursuit Force
  • Killzone Liberation
  • A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon.
  • 30 days free PlayStation Plus membership for non PlayStation Plus subscribers.
  • Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription.
  • Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription.
  • Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members.
  • To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game.

We’d like to thank all of our publishing and development partners who’ve contributed to the Welcome Back program, including Bigbig Studios, Codeglue, Digital Leisure, Guerilla Games, Heavy Water, Housemarque, Lockwood, Loot, Mass Media, Media Molecule, SCE Cambridge Studios, SCE Studio Liverpool, SCE San Diego Studios, and Sucker Punch Productions. We couldn’t have created such a compelling package without them!

As a reminder, you will be able to access the above content shortly after services are fully restored. We are doing everything we can to make that happen as soon as possible. Please visit the following sites for more information about the Welcome Back program in Europe and Latin America.

Thank you again for your support!

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7,088 Comments

  • above and beyond, Sony above and beyond…… p.s f*** xbox

  • I hate to say it but really “they are not that good of games” except LBP. in my oppinion. i do like the PS plus, but really after all that you give us these titles?????

  • Psn And Sony are both amazing. I heard that when suXbox had the same problem they got just one free arcade game

  • I’m getting Super Stardust HD and Wipeout HD. Luckily after I played the demo of Super Stardust HD I didn’t purchase it. I am glad I waited now so I don’t have to pay the 9.99 . Also Wipeout HD will be a nice game to add to my already expanded racing games for Ps2 and Ps3.

  • CENACHAINGANG54

    Thanks Sony! I think this is an epic package and those who continue to ask for more is just plain greedy! Looking forward to getting the PSN back to 100% soon!

  • Little big planet?!?!

  • I was able to reset my account password, but but still have 1 account to reset, it has been over 30 hours and still no email received, come oooooon!

  • Huskyhazee420

  • i have 5 account LOLOL!!!

  • Thanks Sony! Playstation gamers, we stick together! Keep being the best Sony :D

  • Expect to wait another 3-4 weeks to get an email response on your password. By that time your 30 days will be up and no free games for you.

  • Hey all yhew guys who play black ops,add me,im a beast at zombies and online,this is my new account so im only like lv 10 but i go like 40 and 0 in frikin online,u guys gotta add me

  • Cant wait!!!

  • First of all, Thank You SCEA for getting things straightened out with the Playstation Network…..

    Sencond, I really think that this welcome back pack is a great way to tell your customers how much you appreciate our patience…..

    And third, I can’t wait for the Playstation Store to be back up and running,,,,,

  • Thank you for getting the PSN up and running. And thank you for the free games. I hope the one’s who caused all this mess get what they deserve. When they get caught I think all PSN users should get a chance to beat them with their DS controllers. 70 million reminders as to what they have done. Then let the law deal with them. Again Thank you for getting us back online and in game. :)

  • im loyal to sony nice move about the free stuff ..But i was waiting for some free ps1 games!!! ..T.T

  • Wow !! This is Awesome
    First i like to say thank you to Sony and everyone who contributed to the “Welcome Back” appreciation program.
    You didn’t have to give us anything at all but you are…:D

    I will be happily be getting infamous and Dead Nation, the funny thing is that, that day psn went down i had just bought ps plus(for the first time) and a psn card(not first time) and was looking to quickly getting home to buy those two exact games and now they are free…thank you very much.

    Also thanks for the free movie, the 30 days of ps plus, and the free Home content too. This is the best “Welcome back” package ever.

  • First of all, Sony, thank you. All of you who are complaining about he welcome back package need to understand that we are all victims, including Sony. Sony doesnt have to do anything for us at all. They were attacked. What would you do if someone attacked you on the street, and you were in the hospital for a month. Would you be gracious enough to give all of your friends and family a “welcome back package” for supporting you? Im guessing all any of you would do is say thank you. I dont think youd even send thank you cards. Sony didn’t choose to be attacked. They are saying thank you for your support of them in a difficult time and economy by giving you something for free. All they would have to do for me is say thank you for being a loyal customer. Start looking at the glass half full rather than empty. At least you have a PlayStation. That’s more than a lot of people can say. Again thank you Sony, you have again gone above and beyond what you should have and I for one appreciate it.

  • One last thing..for all of those who are complaining about how you already have all the free games and feel like they are getting anything..please just stop being greedy and stop complaining…you are not the victim and just be happy for those who don’t have the money to buy all theses games and enjoy them. (Like me, and millions of students who don’t work yet)

    How about you guys, the ones who have all the games, just give your extra copies of the games to those who were not lucky enough to have a ps3 before April 20 :) that way you can feel like you don’t have that game and be happy to be getting it:)

  • I loged on to this account it let me change my password ON MY PS3 and i tryed to do it on my other account and it says it sent a Email BUT I CANT REMEMBER MY Emails Password…. i tryed to call but it keeps hanging up, or it brings me through tuns of hitting numbers then tells me they cant answer my Call, :( :( :(

  • BladeZ_L_StrykeR

    Yes, but are we getting more compensation for our paid subscription in addition to this, because 2 days so far PSN is having major issues with 8002AD23 disconnecting every 5 minutes from PSN, still cannot play online games, including FreeRealms and DCUO that I pay for subscriptions to.

  • Don’t get me wrong here I love the PlayStation as much as everyone else here.. hell I beta tested the PSN back on the PS2 but how about giving people like myself other options. I would love to have all 4 PSP games and none on the PS 3 games that I already own.

  • Were not worthy sony, you guys are the best.

    Guys need help which one is better wipeout or stardust???

    Add laker818

  • InFAMOUS and LBP are awesome gifts for anyone that doesn’t already have them. I would have prefered a $10, though, since I have all but one of those games. Not interested in Dead Nation, much.

  • great job sony i never lost faith in you

  • Whats the story for people living outside North America / Europe?

  • Sweet this is pretty awesome, Im going to nab Wipeout and Super Stardust HD/or Infamous
    and Modnation PSP and Might go for LBP PSP already own UMD but the loading times are faster for downloaded version.

  • @Laker818 , from the Stardust HD Demo I would have to say it’s a great buy. I’m not sure about Wipeout HD Fury yet , I’ll look into it.

  • Just a few questions…for starters I bought a new mortal kombat but did not get a chance to input the kombat pass so I am using the 2 day trial. It wont allow me to input the code so how long will it be before I can do that? Also as you see that is my playstation game I.D. but I want to change it. How do I change from shoota to what i want? Only comment if you can tell from a PS3 stand point not a PSP one. Thank you in advance

  • Being someone who has pumped hundreds of dollars into the psn store and already owns all 5 games it kind of feels like I’m getting shafted for being a loyal playstation fan. It would almost feel better if we weren’t given anything. I do understand that you can’t just give us credit as you had to hunt down developers who would be willing to offer content for free but still, it feels kinda lame.

  • Yo guys add me,we gotta play some black opz!

  • Thank You Sony.

    But… Honestly… You Could Have Put PATAPON 3 As A Free Game For PSP Owners And FALLOUT 5 As A Free Game For PS3 Owners In The List That You Created To Satisfy US Long Time SONY Supporters.


    Oh,Well… Other Than THAT, I Can’t Wait To Spend That $50.00 PSN CARD I Bought From WALMART On April 27th.

    PATAPON 3…. Here I Come!!! PATA PATA PATA PON!!

    -RICHARD WILLIAM KIRKPATRICK-THORNE

  • LOVIN IT!!!!! IMMA GET DEAD NATION AND inFAMOUS FOR THE PS3 AND IMMA GET MODNATION AND KILLZONE LEBERATION FOR MY PSP!!!!!! $75 PRICE FOR FREE!!!!! LOVIN THIS!!!!! :p SUCK IT live!!!!!!

  • thank you for getting the network up, now just waiting for the store to go back up so all of us tg-16 fans can grab neutopia! :) keep up the great work making the network better and safer, didn’t expect such a huge thank you for everyone, and i know i said it once already, but THANK YOU! :)

  • nice keep it up sony can’t wait for the new PSN and im gettin little big planet by the way nice job sony just don’t let it happen again and how about movies….and demos mayb a new different game from the list huh? haha keep it up Sony

  • ADD ME FOR BLACK OPS!AND THANKS SONY!

  • TH3_JOKER_LAUGHZ

    Please Sony Just Let Us Pick Our Free Games Becuase That List Sucks.. You Dont Know Who Have Already Bought Those Games And Who Just didn’t Like It When They Played Them.. Just Saying

  • im a beast quik scopa!

  • Rats, I already have all those. Nice titles to offer, but does little for us gamers who already own them. Hopefully they will offer an alternate to those of us – if not, oh well, move along. I am interested tho to see the Europe offers and the HK offers, I have accounts in those regions as well (and done store purchases). Not too mention I have a US account to go along with my Canadian User, lol. Crossing my fingers for the other regions and maybe getting something I actually don’t already own (which might be hard – only 280GB free on my 750GB drive, lol, with no music or videos stored – all games – I am such a freak)!

  • I will be getting Infamous and Killzone Liberation. They sound like great games. The only thing is that Infamous 2 is coming out soon, so it won’t be brand new. I have never heard of the other games though. They sound like games that nobody bought when they came out. Thank you anyway’s Sony! Please friend Sarge435.

  • ivetusmcsat8202

    WOW, absolutely amazing. Well done guys and thank you publishing and developing partners for contributing. Very, Very well done.

  • who has black ops and wants to start a clan message me and also who is getting la noire i know iam

  • YES! Thx Sony u r awsum!

  • Ok,any of you guys who wanna play madden 11 or black ops add me

  • Xx_DC-EL3MENT_xX

    THANK YOU PSN! GOD DAMN THOSE XBOX PEOPLE BRAGGIN HOW THEY DONT GET HACKED

  • Anyone that got really far in zombies in black ops tell me

  • …what if I’ve had all of these? I’m feeling a little screwed.

  • yo ill play black ops with u and start a clan
    add me bro

  • Sharpshooter3720

    ALL I GOTTA SAY IS INFAMOUS AND WIPEOUT R GONNA BE THE BEST!!!

    ps add me sharpshooter3720

  • i am ok with t he games but i think we shoud be able to pick any game u we want because to keep something like 77,000,ooo people onlinelees because ik i want mlb 2011 the show i have the demo and want the game and i cant think that the #1 mlb game is not one

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