Details for PlayStation Network and Qriocity Customer Appreciation Program in North America

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Details for PlayStation Network and Qriocity Customer Appreciation Program in North America

Now that some PlayStation Network and Qriocity services have been restored and you’re once again enjoying online gaming and entertainment, we’re happy to provide details about the “Welcome Back” appreciation program for customers in North America. We developed the program as an expression of our gratitude for your patience, support and continued loyalty during the service outage. From all of us at PlayStation, thank you and welcome back!

This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.

All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • Dead Nation
  • inFAMOUS
  • LittleBigPlanet
  • Super Stardust HD
  • Wipeout HD + Fury

For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • LittleBigPlanet (PSP)
  • ModNation Racers
  • Pursuit Force
  • Killzone Liberation
  • A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon.
  • 30 days free PlayStation Plus membership for non PlayStation Plus subscribers.
  • Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription.
  • Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription.
  • Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members.
  • To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game.

We’d like to thank all of our publishing and development partners who’ve contributed to the Welcome Back program, including Bigbig Studios, Codeglue, Digital Leisure, Guerilla Games, Heavy Water, Housemarque, Lockwood, Loot, Mass Media, Media Molecule, SCE Cambridge Studios, SCE Studio Liverpool, SCE San Diego Studios, and Sucker Punch Productions. We couldn’t have created such a compelling package without them!

As a reminder, you will be able to access the above content shortly after services are fully restored. We are doing everything we can to make that happen as soon as possible. Please visit the following sites for more information about the Welcome Back program in Europe and Latin America.

Thank you again for your support!

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7,088 Comments

  • Thanks for welcoming me back with a pitiful list of games to choose from. The only one that interests me is Wipeout HD + Fury. Everyone has already owned, beat, and beat a few more times inFAMOUS, adding this game seems like you are trying to hype up the next game in the series. I’m not a child, so LittleBigPlanet is far out of the question, thank you. I’m still not sure what the point of Super Stardust HD is, it appears to have the concept of a boring ps2 game.

    A much better and sincere alternative to making us choose between five different types of games would be to give users a certain amount of credit. Giving only these games to choose from doesn’t exactly tell your faithful customers who already purchased these games that you are sorry.

  • That’s cool and all, but when will the PS Store be up??

  • thanks sony, see poeple the freaking microsoft doesnt do this sony rules!!!!!!!!! :D

  • XBL was down for 2 weeks, near launch, PSN was down for a month and a half. Yes its free but alot of ppl bought a ps3 for the free online, which is shaky at best.

  • This really isn’t good enough. None of those games interest me. I want store credit let me get the DLC that I actually want. It doesn’t seem like a welcome back, it’s a promotional package.

  • First I just want to say thank you to Sony. You absolutely did not have to give your customers anything what so ever and you are basically handing out free gifts to people. It’ll be nice to try out of few different games and to try out what PS+ has to offer, so again thank you for the gifts.

    As to the rest of you cretins whining about the game titles and so forth. How very tragic that you couldn’t play online. Big deal. They offer this plan because selfish inconsiderate people such as yourselves demand something for nothing.

    At the very least all they would need to do is refund what little money you paid for a subscription while it was down, that’s it. I mean seriously? Was it disappointing that I couldn’t watch Neftlix or play a game online, sure. You know what though, I could still play every title I own Offline and Netflix didn’t stop mailing me movies.
    Was you PS3 unplayable? Could you not watch DVDs or Blu Rays? NO! The sad truth is all of you are basically demanding to be compensated by a rape victim because they got attacked and you were slightly inconvenienced.

  • when is ps store going to be up and great job getting it back up.

  • Are there any updates on when we can download the games and when/how we can sign up for the free AllClear ID protection? We were supposed to receive emails regarding this information but no one I know (including me) has received this email. What’s up???

  • Awesome name steely dad, big Becker and faegan fan.

  • I just tried to log in to the Sony Playstation Store and it’s still down for maintenance. Any word on when it’ll be back up so we can DL our games?

  • Millions of peoples personal info was taken. PSN wants to give $50 worth of their choice of products to its existing customers and for the new customers, “but the WELCOME BACK PACKAGE is really for all the new customers that have bought a PS3 after the netwrk was shutdown” Its my personal belief that thats what the WELCOME BACK PACKAGE is for”. Incentive for those who are first time buyers of a PS3. IT SHOULD HAVE BEEN OUR CHOICE ON THE GAME SELECTION BY VOTE.

  • Ninja sony is not really a victim they got hacked because they are data mining, the real victims are the consumers who think their information is safe with sony and dont know that sony installs programs on your computer that steal information that they shouldn’t have the rights to. Thats just a summary of the problem.

  • *6563* The truth is most companies like them do that.

  • that is true, but it doesn’t make it right. I don’t think enough people realize that this is going on.

  • Only those who have knowledge in Electronics,comp.programs, and business in a wide range are the only people who realize/see whats going on.

  • It takes the people to make a stand but not that many people are making a stand to make a difference.

  • Your think your information is perfectly safe? Try reading something before you agree to it:

    Playstation Network Privacy Policy:

    “Security
    We take appropriate steps to protect your personal information. These include setting up processes to minimise unauthorised access to or disclosure of your information. However, we do not guarantee that we will eliminate all risk of misuse of your personal information by intruders. ”

    And as for the ‘Data Mining” try reading the section titles “Who else has access to your information?” in the privacy policy. It’s a good section to know.

    I understand what your trying to say headtripp421, but the truth of it is people agree to a hell of a lot more than they truly realize. In the end as well, you and I along with everyone else agreed to it all and willing gave them all of our information.

    Yes, Sony was attacked because they had that information. We agreed to give it to them and use as they please.
    To be honest, it does bother the hell out of me that someone may have taken some of my information and can ruin my life. It’s just hard to be mad at them because I agreed to let it be possible.

  • There’s more to it then that. I’m not big into computer electronics so I don’t know alot of details, but what I heard is what the hackers were really upset about was sony tracking ip addresses of anyone who went to Hotz’s website. I’m not positive but I’m pretty sure that’s illegal.

  • *6568* I have had a PS3 since the day it came out for sale. I read every contract top to bottom for the laws and what ur saying i agree with but its not just the PS3 its the company in general.

  • Ok I guess Sony is doing something but what about us people who already own every game on the list? I dont feel like they are showing much appreciation for us gamers who strongly support sony and already have the games and PS+.

  • Really? I kinda already paid for and own all of these games. Thanks for nothing. MAybe you should just give people some credit on the store or something instead of screwing over everyone that already owns these games or aren’t interested in them.

  • I was wrong it is legal, but it’s not morally right.

  • If people are worried about credit-card info, bank info, get a prepaid credit-card, Your credit cant be touched then but ur name, address, phone #, D.Birth is info that any person in the world can get by just paying for it. So who does it effect mainly,Only the people who gave the their bank numbers and credit-card numbers that gives access to money that can effect a credit report.

  • And their lives.

  • nuketown 24/7, sweet!!

  • Nuketown 24/7 is only around for DBL XP for BLK OPS fri 10am till tue 10am

  • that’s a good long time.

  • 2 days more than xbox cuz PSN was down when the mappack was released.Becaues all psn members missed the first DBL XP

  • 6569*6570*6571*

    I’m not saying what either Sony, Geohot or the other hackers did was right to any of them. Most companies when it comes down to it do pretty shady things anyway. The only thing that rubs me the wrong way is why try to steal customer information. I mean yeah it’s turned out to be great Misdirection and caused Sony a hell of a lot of money, turned a lot of people against them as well. To me the hack in truth was to steal MILLIONS of customers information(this includes credit cards) for monetary gain, Sony just had a big pile of gold to choose from. The “in response to the lawsuite against Geohot” thing, like I said I think it is just a good diversion and was an easy way to misdirect blame and hate.

    Yeah, maybe you already own the games and already a PS+ member. I mean I would be bummed as [DELETED] too. I just get [DELETED] when people spit in the face of someone who is trying to give them a gift and did a reasonable job at making sure everyone got something. Even if it wasn’t much and in the end on their dime.

  • to Patrick Seybold when is ps3 store going to be up can u give me a timeline??

  • Isn’t it coming back the 31st?

  • *6581* It was stated it was to be back around the same date it went down however other issues could and have probably come up that involve the store running smoothly.

  • HINT the welcome back package maybe ? who Knows…….

  • Excellent work on everything but the Free Games. Everyone and their mom has those games i think we should have the choice of those games or in store credit.

  • flyingmango1234

    well thank you

  • if i go on another person’s ps3, sign in, and download, would i be able to go to download list on my ps3 and get it? im going on vaca soon and im afraid that this might not come by the time i leave. please answer this Mr. Seybold.

  • just 1 question…when is PSN gonna b back though?

  • *6587* You can play games online but the store is still down.

  • thx Sony and also 4 da free games:)

  • Thanks for the free stuff the the wife, kids and I will enjoy it. But I do want to say to the people complaning about what had happen, ” this was not sonys fault” if you guys wanna be mad at anybody be mad at the hackers. Or go to xbox where nothing is free!!! Sony dont stop what you guys are doing and keep up the hard work!!!!! p.s. guys its a FREE network!!!!!!!!!!!!!

  • *6590* A system update removed a program that hackers were trying to get threw, system update came the it was removed to try to stop the hackers, but instead it opened the front door for hackers.

  • So whose falt is it then ????

  • Those are the options? Those games SUCK!

  • comment 6562— THE PEOPLE SHOULD HAVE HAD THE CHOICE TO VOTE ON THE GAMES FOR THE WELCOME BACK PACKAGE Instead everyone gets to choose from 5 crappy games witch i have all,but 1 PS1 game that is crap for graphics.

  • this is cool of you Sony!!!thanks..

  • I think we should get like 40 bucks psn credit because wouldnt that equal two of the games ? and im not trying to sond ungrateful its awesome that im getting free games xD Good Job SCEA!!!

  • they picked the [DELETED] games ever and who cares bout playstation plus for month and the music.. give people stuff they actually want no garbage that most people aint want in first place. if we aint buy it in 1st play there reason for it.. rather have new maps for cod and id be happy could keep the other stuff

  • how was people posting when network was down wouldnt even lt me sign in here?

  • I’m excited and appreciate all that you are offering. What if we have subscription services ie DC Universe Online, that were affected. Are we getting extra time or a credit for that?

  • This is taking a little longer than expected to re-gain full services and welcome back offers….

    Still waiting for the store to open, no sign of movement till the end of the month?

    The store may be closed but I had money in the bank (wallet funds)
    Can Sony open this access sometime soon?
    I’d like to find out if I have a balance left.

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