Latest Update on PSN Outage

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While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we’re able to get the service completely back up and running. Thank you very much for your patience while we work to resolve this matter. Please stay tuned to this space for more details, and we’ll update you again as soon as we can.

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486 Comments

  • I don’t mind not having single player, aside from Portal 2 and Bioshock 2, I have 9 games that are just single player that I haven’t even touched.

  • @300
    THIS IS SPARTA!
    lol

  • yes we 300 hundered get out the arizona XD

  • We could use another update. I am a Unix/Linux Systems administrator for one of the worlds largest IT service providers. If we had a major outage like this, all sev 1 and sev2 outages in fact, it is our policy to update the user community every hour with:

    High level description of problem or problems
    Issues closed
    Issues outstanding
    Any new Issues
    Estimated return to service time
    Post RTS actions (root cause analysis report, resolution report, mitigation plan (How to prevent it in the future), lessons learned)

  • lol sounds good to me bro

  • Man, this is weak. Hopefully it’s up by tonight. I work full time all week and when I get off of work I drown myself in beer and online gaming to relax before I go out later that night.

    Not to mention Saturdays are a big day for me to catch up on gaming as well.

  • wtf, I’m bored, fix the freakin things already

  • you could, for example, go outside and talk to people. or if you find that hard, practice on some flowers first :)

  • Phuuck

  • Awe mann.. can you at least tell us the cause or what you assume the cause to be?

    Are you upgrading security for example?

    I mean leaving us in the dark makes people more angry than letting us know what’s up.

  • Man! just got Portal and wanted to play with my bud… As long as you make the PSN more robust, I’m down with the wait. You work hard, so that we can play hard! ;)

  • Hurry up and fix it

  • come on wh can’t you do this at two in tne moring or something cause then i have things to do not now!!! cause now everybodies got a break and nothing to do and i would think someone must have said that before this!

  • I’m pretty pissed off at this too especially since its during Easter Break :l but then again every1 here complaining like ps3 is the only thing in their lives. Go outside and enjoy,talk to sum friends, don’t stay indoor on the videogames like its the only good thing in ure life. Unless if its bad weather or something then u probably don’t have a good reason.

  • OK I’m really upset this is still not resolved. I bought some new games this week and should be able to play them online.

  • Strange that Amazon is having server issues at the exact same time.

  • Okay, a bunch of sites are reporting crashes… WTF is going on??? Are we under attack???

  • hope it’ll end soon
    I’ve just bought Portal 2 and need to catch up the Co-op :(

  • I love how people say that they are glad they did not pay for PSN +. Guess what? Even if you did not purchase it you would still be without service. The benefit of having PSN+ is all the free games and the discounts you get on games you purchase. I have already gotten back more then what it cost for a years prepaid subscription and I still have months of free stuff to get.

    I do hope this outage is fixed soon but that is why I have a PC and the 2 other systems to play around on.

  • What’s all this ‘matainence’ business it’s talking to me about?
    Hmmm, GLaDOS have something to do with this? And was gonna get Portal 2 soon…
    Seriously, hows about actually updating us on what the problem is? Or at least tell us how much longer it’ll be!!!

  • I want to play socom mp NOA

  • @318: How you get that avatar?

  • i hope they update also! A HUGE update

  • How long can it take to fix it?????? My 4 year old son could’ve fixed it by now.

  • Sony listen to your family.. we are your family if this outage is becuase of the hackers. take them to jail. dont slap them on the wrist like you did geo hotz. because these guys have no honor among theives they have no soul among the soul less.. Go look at there websites and etc. there laughing at you/us. We over here suffering and asking why , what and how..

    SOny I think its time you really got down and nasty with this.. I dont how will you do this but if this is last gamers console ship to be sunk and they trying to sink you . Get like ww2 capt general adams .” if keep the guns singing then there wont be no flower bring 4 your family back home. He sank 45 ships in 3 hours and was the only ww2 to return from japan water.. We need to lets the guns go on them get the feds in this and Us government involved this no longer just hacking . This is internet terrorism. They stealing funds exploiting gamers with ransom, bricking consoles. stealing dlc at will.

    Becuase if dont take this matter on.We will continue to suffer .Please for sake of gaming save us..

    mcbuttz78
    vp-psn legionarre group

  • Figured it out!!

    LOOK at your purchase history from PSN in your e-mail inbox notice where it says TAX on your purchase…
    See the 0.00 TAX from the last three weeks.

    This is serious, sony has lost HUGE. we are on lockdown untill they fire the right people and make price
    changes.

    See my post called NO NEW TAXES in the PS forum and join the discussion HERE-http://community.us.playstation.com/thread/3423627

  • @326 do you know anything else about the outage???

  • Man. This is really annoying.

    I decided to disable the Wi-Fi on my PS3 and leave it like that. However, I use my PSP to occasionally check to see if I can connect and log into the PS Store. Unfortunately, I still can’t.

    The thing that really irks me with this situations is how Sony is leaving us in the dark. If they would update us on any progress made, it wouldn’t be so bad.

    The PS3 has got to be one of Sony’s toughest and poorly managed console.

    It launched at $500/$600 and people severely criticized Sony for that. Then, Sony removed the PS2 hardware for backwards compatibility and handled it with like half hardware and half software, to eventually where no PS2 software was supported.

    The 20 GB and 6- GB models started YLOD’ing like crazy. Firmware updates caused issues with a handful of people, only to have Sony release another firmware to alleviate the issues.

    Sony removed the Other OS function of the PS3. It got the attention of Computer Science guys to see if they can hack the PS3 and present to a big audience the issues with the PS3’s hardware and security systems.

  • Then, Sony decides to sue GeoHotz, somehow managed to make it legal for them to have the IP address of anyone who accessed his site, YouTube, etc….

    And Anonymous threatened Sony, shut down the blog, online, etc…and then retracted their attacks saying they realized that it was also hurting the gamers so now they decided to back off til they can find a better method. GeoHotz and Sony settled after a long battle….

    Look what we have now Sony..really..

    The PSN, PS Store…all shut down for about a week now.

    No explanation of what the heck happened. And what a perfect time to have this happen with lots of releases and whatnot.

    It’s bad enough that people have been cut off for over 2 days, but to not give us frequent updates on what happened and any progress made to improve it is insulting to us, your consumers and your life line to the industry.

  • DOnt just do this for the ps3 community do it for xbox community and wii community ,the pc community as well. If they want to go to war and bombs us with ddos attack. Then you better ready to hire sum folks from nasa and havard law school. We are tired of this. IF the psn service sercurity guys you got there cant show there true talents. Why did you hire them for??. Let them go to war on them sony .Let them take off those white coats and put on the leather jacket and give them hacks something to think about.

    By all mean call the us government for help..If they want war then give them war becuase if the psn gamer community could find the one who did this in person there would be no more issues or problems for you. You can mark my word and take a survey on that it will come back 100% rated correct.

    mcbuttz78
    vp-psn legionarre comittee

  • @328: Be patient, they’re still waiting for the techs to come into the office and find out what’s causing the issue.

  • Lets go to the volcano and lets make a sacrifice for the God. That way we will get PSN back… Who wants to do something for humanity?

  • @326.I dont think thats the problem. even if it was they back track allthe items soldin 3 weeks in about 17 hours and take 2 cents away for every item with a notice. It wont come out of your pockets really. It would come out of sony’s

  • +FRANKMAN1 lets sacrifice some hackers lol!

  • Sony never had their act together. PSN was launched late and still has so many issues. Anyone remember Apocalyps3 that bricked some PS3’s?

    Anonymous has already denied that they have nothing to do with this. Besides hackers would have left the PS3 alone if it weren’t for Sony disabling the option to install Linux.

    It’s true that XBox 360 was horrible in the beginning when everyone had red rings like crazy and had to buy multiple systems, but at least they have a more reliable network than PSN.

  • @333 I say anonymous. Any objection? no? Ok lets go to the volcano! :D

  • @DJ_DTM
    Doubt it. I haven’t been taxed on purchases for over two months. Before then I was only taxed for two months (December/January). That’s a far cry from three weeks.

  • To be honest lets not even talk about the hackers they dont dereserve are time and space the more we mention them the more fame they get

  • @326: I’ve never payed taxes on any of the items I’ve purchased through PSN. When it says $9.99 that is what I pay.

  • come on you know XBox Live sucks

  • true live sucks(opinion) but this is about sony,psn, and us, the customers we should all keep our heads up and expect the best. Maybe theyre giving us a huge update and changing the xmb!

  • +jayson-b1 that would be great, sony is leading gaming market so long ago, no matter hackers sony ps3 psn are what they are since psx. and i think psn is a great service but these things must have sometime. is not the end of the world. they’ll fix it soon.

  • They’re not changing the xmb, Sony’s trying to find out what the hell’s going on. Btw, goodluck expecting to work on this problem over the Easter weekend. I’m sure they’d be happy to pay their employees double/overtime to fix this PSN issue over the weekend.

  • @337 if they want to be seen. why not make them a dead body. Becuase they dam sure are trying to make us one..

    mcbuttz78
    vp-psn legionarre comittee

  • Got a massive case of Brooklyn rage over this >:(

  • true…i mean psn is free and there are people here complaining…its not cool. whatever the problem is sony obviously has it under control; we should just continue to support them!

  • PSN will never die it will only get stronger and what goes around comes around these so called hackers will get it in the end and I have the graves dug out ready for them :)

  • :: goes Super Saiyan 9000 raging blast mode @ PSN still being down ::

  • Just remember whats comming out this year Fear 3, Infamous2, Twisted Metal, Uncharted 3

  • Bah! I forgot it was Good Friday and Easter!!

    NoOooOOo~~~~

    “may be a full day or two before we’re able to get the service completely back up and running. ”

    NooOOO~O~~~~!!!

    Probably more like 3~4 more days.

    BAH~!!!

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