SCEA is aware of reports that PS3 owners are experiencing isolated issues with their PS3 system since installing the most recent system software update (v3.00). Rest assured that we are looking into the matter and will provide an update here as soon as possible. We apologize for any inconvenience, as it’s our mission to deliver the best consumer experience on all PlayStation platforms.
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1,210 Comments
Still nothing? Sony, this isn’t Stone Age. People are pissed, you can’t ignore us any longer!
I get the update, turn my PS3 back on. Then it says downloadin database, as if it was still loading. But it turned off itself when the download was complete. It starts to download database and stops at 23%. It still says 1 minute remaining… after 5 mintues. So I leave it on over night and in the mourning… 23%! SONY better fix it or they will go out of business for PS3!
vasten09 sounglike u suck on madden only problem i have is with the controlers no registration have 2 plug the control in the port
I have the same problem as Beave, i can only play demos and the odd game. oh and i can watch downloaded movies.
Over 700 responses and not one follow-up from Sony.
What an utter shambles – sticking your fingers in your ears and closing your eyes won’t make unhappy customers disappear.
please can we bring back the little jingle that happened when u started playing a game, (the title PLAYSTATION 3 occured on a black back drop and made a cool sound) sounds a bit silly i no but it let me no the PS3 hadnt glitched and stopped, also why on the ‘orignal’ theme is there fairy dust why couldnt the dust either go away and become the now ‘classic’ theme or make the dust the square triangle X and circle as any new game trailers are? give us the option to change the color of those awful Freind list boxes they make me gag and add new features to the TV section on XMB, i no its a bit fussy but on the whats New section why cant they show a section showing stuff new about the games u own, not just Super smash cars and wot have u
My COD4 crash 3 times yesterdayyy since the 3.0 Version… :(
readyset, the problem is not how good o bad I play, there is a problem. I tried the game in practice mode, offense only, and the QB throw very bad
also
not to be rude but could sony please update the account avatars they are so rubbish could we use our own photos perhaps or have 5 different photos from every ps3 game as avatar pictures. little big planet avatars would be much appreciated
i have exactly the same problem as beave523.
what youre are think to do ?
wait till next firmware update or send it to sony for repair?
I haven’t been able to play Batman Arkham Asylum without it freezing on me. COD4 dies out, killzone 2, infamous, all my games freeze up.
I updated to FW 3, but now PS3 does not recognize “.DNG” photo format. Any ideas?
How do I rollback to FW 2.8?
To the guys who have the same problem as beave523, which model ps3 do you guys have? I have the same problem as well. Mine is a 40 gb model manufactured in Nov 2007. I am just going to wait for the next update. Hopefully it will be fixed.
come on already please fix the problem xbox live always fixes theres fasttttttttt!!!!!
to DJfrod: i have a 60G model, i got it like the week after it came out i can’t remember.
Please give us some kind of update on a ETA for a fix. Now on top of my system freezing during Call Of Duty: World At War, Call Of Duty 4: Modern Warfare, twice on the Web Browser, once on system boot up and now last night it froze during a voice chat. I was leaving the chat room and it froze up. 6 freezes since the 3.00 update when it never did before with 2.80. It’s weird too, my system was fine for a couple days after the update and then it just stared locking up. Again like I said before it’s making me afraid to turn my PS3 on.
Still no answer and i get my last post censored… NICE SONY! Keep going this way so i can laugh when you become a new SEGA….
Ps. My DS3 stop working even plugged via USB cable on 60GB Japanese PS3
Ok this 3.00 update needs to have a lot of the old stuff back! one of them is being able to play music and go on the internet at the same time! you can only do it when the frequency is at 48khz but it sound like freakin CRAP! i was always able to do it when it was on the other setting! why sony? why? take out the gray boxes those are stupid! make a way to at lease go back to a previous update! for the PS3 slim make it so you can put Linix on it again! If you can do all of this then i would be happy and so will the rest of the world!
DJSybesma
Since adding 3.00 my PS3 stops reading discs. So now I’m stuck with the Wii until Sony fixes it.
more avatars would be good
I know you have plenty feedback on the problems of 3.0 but I want to add my voice to the dissatisfied customers list. I don’t post comments but I am another person who finally entered the market with the PS3 slim and have only one game: Uncharted. I was looking forward to playing over Labor Day weekend and now I just have a matte black brick in my living room : (
Hello, is there anyone experiencing issues trying to download the new v3.00 firmware?
Just asking this ’cause i tried to download it from many different sources and the download is like taking forever. The download speed is just too low.
I tried to download it directly from my PS3 console as well as from playstation.com websites from around the world like US, Japan, Australia, UK, France, Malasya, etc… (in each and every website the update file is stored in a different server. still none of them seem to be working properly downloading the file with a reasonable speed)
@djfrod
I have 40gb model as well and it’s a dec 07 manufacture date. Ijust hope sony releases a fix for this because my ps3 is out of warranty
I only have Uncharted, and I can’t play with my new PS3… for the moment I have bought an expensive useless thing :-(
I agree that the ticker is annoying. I disabled the original one just to have it replaced. I do like the ability to see the number of friends online, and if you have any messages. The 3 PS store icons are extremely excessive. The grey boxes are OK, they just need to have options to hide them, change their color, or make them display more useful information. Basically Sony everytime you make a change to how the xmb is displayed also make an option to disable that change and you’d have alot more happy users.
Also, IF UNCHARTED FREEZES when I fire it up sometime soon I WILL BE SOO PISSED OFF!
Also, the PS3 freezes a ton when on the internet now. It used to have a capable browser, now it gets frozen every 10 min.
Please don’t take away anything completely. Just give options. Options keep everyone happy, those in favor and those that aren’t.
HEY GUYS WHO Want flower and LBP and HOME Clothes I will trade for MAG BETA
The more I read the more I think Sony f’d themselves pretty good this time, alot of people getting their first PS3 only to find that it doesn’t work, or that it constantly freezes, or that they can’t play the games they just bought. Maybe Mr. Seybold is the one who left us a note because maybe “Mr. Lempel is no longer with the company.” We can only hope so because if he has been fired maybe from now on we’ll get updates we want without breaking everything we had
FAIL
thanks but due to this update i’ve got the dreaded YLOD caused by the update if anyone else develops this problem dont bother ringing Sony go back to the seller and claim a free repair under the sales and goods act 1979. PLEASE DO THIS!!!!, DONT PAY SONY A PENNY AS IT COSTS £128!!!!
Sony I must say I am VERY disappointed.
You really should have tested FW 3.0 properly before rushing its release and causing all your customers problems.
I bought Uncharted: Drake’s Fortune earlier this week. It is my first play-through ever and I wanted to play it before you released the second one. “Surprise surprise!” though when I get to chapter six and it freezes (this happens every-time i play it no matter what i have tried).
Please get this sorted, and if you cannot do it soon at least give us the option to revert back to FW 2.8 when everything worked fine. And in future test your FW properly before publicly releasing it!!!
okay what gets me is that my friends 80G works fine, but my 60G is all F***ed up? like come on Sony fix this crap already!
I don’t understand why my dam blu ray drive ain’t reading discs! I can play all my psn games fine. Can’t read any disc be it a game, dvd, cd, or whatever. Screw this. I tried troubleshooting with another HDD but its the damn FW3.0 and its the same problem.
i dont know if this is related to the 3.00 issues, but one time 2 days ago i was playing COD4 online(when it actually let me) and all of a sudden my sound just quits. it was not my t.v. it did this 4 more times. any one else have this?
Honestly ive had the same problems that everyone eles is having here and i have the 80gb model that plays ps2 games and all, but it got so bad to the point where i was playing little big planet and it froze up on me so bad that it turned off the system. and so im thinking gah another problem from the update, but h*ll it messed up so bad it went to the yellow light of death. and i freaking talk crap about people who complain about updates messing up their ps3’s so idk if it was the update or just the ps3 itself. Cuz i had all the same problems but 1 added on problem. But hey at least im not going into the forums sayin “o no 3.00 messed up my ps3” psh for all i kno it could have played a small part, yea. but i think it might have been from like the constant crashing even before 3.00. Who knows. id just like kno where how the Yellow Light Of Death occurs, then we’d kno if the updates cause it, have a part in it, or have no play in it at all. But yea the problems do need to be fixed. i dont want to get my ps3 back from be serviced to find the same problems still there
@O_Razor_O thats wierd my friend has an 80G and there is nothing wrong with it.
Update seemed to work OK, but:
The browser was usable before now it gets locked up 15min into the session.
The system seems a bit slower all around.
Agree that there’s no need to have so many PS Store icons and that the ticker is bad interface design.
Please SONY come up with an update soon!
Mine freezes 3 times a day now if it doesn’t out right crash, I need to cancel the trophy sync to see any of my trophies, I had Fat Princess still showing me menu options when i left the menu and was at the main screen. @HOME freezes at the initializing screen. If I switch from 1 game to another without manual exiting 1st it’ll crash. Its been fun…hope the patch for the update comes out soon. My system is the 1st series thats not backwards compatable if it makes a difference
When you play the game “flower” and you use in-game XMB features it seems to have that “now loading” clock spinning until you exit the game completely. It’s rather annoying.
3.Blow! Fix this ASAp!
My Rock Band 2 has been freezing on startup since I uptaded it to the 3.0 firmware.
That doesn’t normal !!!
update wont let me play batman and its brand new only can play 5 mins of it then it freezes the first ps3 game of mine to freeze on my ps3. sony you should have survey the update first to see what we gamers really like in the xmb bar. you need more consumer input before jumping the gun.
744 comments of sheep following sheep.
You all moan like you actually paid for these free updates.
I anticipate an email like this from PSN any week now…
“Dear PS3 owner,
Congratulations on updating your firmware to version 3.0. Although your PS3 will now no longer be able to play DVDs of television shows with multiple episodes, rest assured that you can go to your nearest electronics boutique and buy a $35 DVD player instead. Plug it in with composite cables and enjoy your DVDs on any other system but a PS3 with the 3.0 update.
“Please let PlayStation.com know if you need any further assistance and enjoy your holiday weekend!”
Oh, I’m so glad to hear this will be addressed soon. I bought Uncharted today and it just keeps freezing. Can’t wait to get the fix!
Another day that Sony has my money .. And I have nothing to show for it. Bought PS3 slim and Uncharted. I feel totally ripped off, your customer service is a joke. FIX YOUR PRODUCT. Looks like you’ll be suffering the same fate you inflicted on my beloved SEGA. Seriously Microsoft/Blizzard/Anyone living in the 21st century would have fixed this within 24 hours. “it’s our mission to deliver the best consumer experience on all PlayStation platforms.” YOU FAILED YOUR MISSION LOL
Now, to discover if I will get the same, consistent crashes with Blu-ray Discs.
[Deep sigh]
i having some problems with the call of duty 4 modern warfare,its freezing in some maps in multiplayer, and when it happens i have to shut down the ps3. now any game that i out on ps3 freezes in some part. all of this has happen after i updated de firmware, so please correct these update.
@Robert-Ninja, im not moaning that i paid for free updates that are crap, im moaning that i now have a 300 black paper weight sitting in my room because of a F*** up on Sony’s end.
300 dollar