As has been reported on many gaming blogs and websites, we have temporarily taken Firmware v2.40 offline. We’ve received a limited number of calls from consumers experiencing an issue with installing the system software update on their PS3. While our consumer services department has seen a low volume of calls on this topic, we are committed to providing the PS3 community with XMB access features delivered in the v2.40 update. We are working diligently to isolate the problem for those few consumers and to identify a solution before we put the firmware back up.
We’ll provide further information as necessary here on the Blog.
2.40 has been working fine for me but i cant listen to music when i play games
but maybe it only works good on the 40gb
@49
For YOU, not for everyone.
also i forgot to say connecting with other friends is great sorry i mean excellent
i went on to play call of duty 4 today and at first the the game wouldnt load. I restarted the ps3 and i started the game up. Then a message poped up saying there was an error in the the start up operation. I turned off the ps3 for awhile and played the game later and it worked. But after a round the screen would go black and not change for an hour and when it finally did i was at the select user screen. also in game i couldnt hear any of the sound effects anymore.
Also some of my pictures and all my music got erased.
OMG what a waist, a bunch of useless functions. IN XMB Jukebox, 98% of the programs reject this. Oh here is the kicker some of the systems either refused to work or froze. Ask me it’s a complete waist of time. Sounds like the PS/3 is going in the way of Microsoft windows Vista. All I would like to do is play unsupported video and audio files. Go to websites that support Flash Frames. Do we really need all these upgrades, that do nothing but take up time, from us playing our games?
i have update 2.40 it works fine for me …….here you go
http://thepiratebay.org/tor/4273605/PlayStation_3_Firmware_2.40_Update_-_In_game_XMB__Trophies
@1354
sgoetz1970 | July 4th, 2008 at 12:15 am
Waist? You mean waste. Anyway, you will never be able to play unsupported video and audio files, cause they are unsupported. The PS3 will only ever play supported files. LOL.
@1309
CatastroPS3 | July 3rd, 2008 at 9:12 pm
Could do us all a favour and please spawn at the airport and get sucked in by a jet engine? RAAAAAAAWRRRR
God damn’ it sony. you HAVE to make trophies, as well as Custom Soundtracks mandatory. It would be alot easier if those b*stards and microsoft didn’t file that lame patent, but honestly… this is getting out of hand, nice job on 2.40 btw (besides the bricking issue) :S
Trat you went all the way back there just to say something about something that has been dealt with already? get a life..
Yawns…..
Sony just admit the update was crap and out of hand
so does problem happens at random or does it happen once you have done the update immediately because i update with a usb and it seems that my PS3 60gig is working fine
I freeze sometimes in the web browser and when trying to send a message to my friends while in game. I hope you guys fix these freezing issues and make profiles accessable in chats and make the loading of the trophies faster.
@1360
alaa.alsenan | July 4th, 2008 at 2:56 am
Then your PS3 works well (like 99,6% of the 2.4 users).
Aww, Good Morning people. It is 12pm here in Wiesbaden, Germany, I just woke up and I see that Sony has not updated the 2.40 blog thread. Great. Another day for blogging.
Actually 1pm.
I updated just an hour after the FW was released. Nothing bad has happened to my system (yet).
EU 60 Gig
Just had yet another freeze on me when attempting to send a message in game.
You’ve really dropped the ball on this one.
come on sony wtf people want this update….
at least let us know what is going on.
@1366
so you are one of those who had the update and are experiencing problems or is all the 2.4 users has problem. Someone please tell me what is wrong with the FW I am confused.
and why its taking this long time? some tests and tweaks and it should be fine.
@1368
I think that there are 2.4 users without problems, but in my case, I seem to encounter freezes at least once a day, usually much more.
Why is it when I change my themes it has this big *ss question mark (?) on ‘Internet Search’ (well most themes). Hhhmmm, strange. I don’t even use this feature and I want to disable it.
OK am not sure if anyone has said this but i have FW2.40 EU launch console i have just noticed a minor glitch here is what happens
i add a comment to my PS3 Avatar then power off then turn it back on when it signs in all my buddies have the EXACT same comment not only that i have a few people on my friends list who use the same console but they are on at the same time which is impossible as far as i know just thought would let you know
2.40 is sweet tho thx
Found a new F/W 2.40 bug.
==========================
On starting up my PS3 and signing into PSN, I went to start a game. A good friend of mine logged into PSN just at that moment.
As of that time, my friend’s “comment” and his “active game” (the game he is playing) came up exactly the same as mine (not the trophies though). Looking up his profile card also revealed the comment was the same value.
At that point I thought maybe my friend was just messing about copying me and was playing the same game as me – a game I told him to buy, but it turns out he hasn’t bought it yet.
Anyway, I changed my “comment” to test this problem and my friend’s “comment” stayed as it was (previous value), whilst mine did change to the new value.
I then powered down the system and started it back up again, my friend’s “comment” value changed to being the same as mine.
Powering down seemed to remove the game he was playing though, but I wasn’t playing a game.
A memory allocation / pointer bug with the firmware perhaps?
bloody heck . the reason its taking so long (probobly) is the patch isnt a single main problem its a bunch of tiny issues that are harder to track down
i mean if every ones ps3 vturned on and had a big red x theyd knoiw where to start atm theve probobly installed in on a selection of ps3s and are trying to duplicate the problems once they have that they can start pciking the code to fix it
troubleshootings not easy with something like this
eu 60gig 2.4 3 days no problems
Hijaker77 (Post 1370)
There were no icons specific to certain new features in the new firmware, so they are displayed with question marks. These include the “turn off console” feature under Users, the “Internet Search”, and “Trophies”.
@ saunderswan (post 1371).
Same bug as me I think. I’ve also got an EU, 60GB console.
@womfalcs3
Thanks for your reply, appreciate it.
Sony could of actually made the turn off system, trophies and internet search on every single theme i guess.
@Everyone
Have you also noticed it takes longer to load the playstation store but on the bright side is quicker loading?
I’m having the same problem with the comment and I have a 60gb EU.
i think sony is due for an update on the situation.
as far as i am concerned i do not need to cut them some slack regarding this 2.4 disaster, if only 1 game even supports trophies they obviously rushed the update out in time for E3
the customer is alwys right and as of now sony gave me a $600 paperweight and more than a $1000 of shiny plastic drink coasters
becuase the 2.4 update has rendered the system useless
at this point I would be satisfied if they just renamed the 2.36 update something higher than 2.4 so that i could at least try to go back to the older update
but even if i save the 2.4 update to a flash drive and try and update it they system does not allow it because it considers the 2.36 update older than the 2.4 update
@1379
ecummings1 | July 4th, 2008 at 6:31 am
2.4 works perfect here… what you mean with “useless”?
as I wrote in my previous post #1127
useless as in put in any disc
GAME DVD or BLU-RAY
and the load icon just turns and turns
and never loads the software
USELESS
@1381
Backup your save data and reformat your HDD. Then you will find they will play. Yes, reformatting the HDD fixs this problem too. :)
tried that
also you cannot back up rockband or guitar hero data becuase of copyright issues
I have a PS3 gb 60 December 2006 American, after the update to 2.40, occurs the following problems:
turn on the control, the control and flashes can not detect, I have to tighten PS several times to detect.
I will access the Internet, a box appears saying that it has no Ethernet cable connected, I have to push the button to reboot for 5 seconds to run the Internet.
all we need is universal custom soundtracks and ps3 will be amazing!
@1383
Then your problem is completely unrelated to 2.40 as this is a software issue, not a hardware issue. As stated above all the problems have been solved by removing the harddrive, reformatting via PC, and reinstalling said drive.
@everyone
From what I gather there is really only 1 major problem and that is the freeze, this seems to be occurring on startup and those of you that have this have my sympathy. I would suggest if you are PC savvy at all that you do the reformat yourself b/c you won’t have to wait for Sony to fix it and your 2.40 will work just fine afterwards. The rest of the problems, while they are annoying, are just little bugs. Things that probably should have been cleaned out before the release, but they are not crippling. With all the whining thats been going on these forums I’m sure they are going to have the update extremely clean when they rerelease it, which will probably be a few days.
However, it would be nice just to get some sort of update on the situation, something to the affect of “we’ve found the big problem, we are working on fixes for the smaller bugs, we’ll have it back up x.” Then I could stop checking the update every couple hours. (I’m very anxious to get it and start trophy whorring, jk)
@1385
so true
@ 1385
nas2344 | July 4th, 2008 at 7:21 am
*Sighs…* But we will not get that. No console on the planet gets this unless they pay MS cash. MS can then make XBL Gold for free if they want, we don’t want that. Give it a rest.
@1371
I have the same issue here.
I initially thought it was my comment becoming very popular amongst friends!
I WANT MY v2.40
NOW.
If all the kids who don’t have a job can wake up and download to get it, why can’t the ones who go to work and actually can afford to support the PS3 get it?
like i said…
I WANT MY v2.40
NOW.
When the firmware will be avaliable again? Please let us now! No updates about this on the blog. This is very sad.
@1386
I think Sony’s silence thus far on the issue speaks volume, per se.
@1390
What a stupid assumption to make. Time zones were made for a reason. To my understanding, it was released at 1am EDT that day, which means that our PST friends got it at 10pm.
When it’s up, it’s up.
Personally, I’ve had no issues with the 2.40 firmware update. Sony gave everybody what they’ve been waiting for and everybody wants to complain. I wouldn’t be surprised if the complaints are coming from a bunch of Xbox girlscouts who don’t want us to have this feature anyway. Maybe because this update is sending their system to the grave like HD-DVD.
@1394
People complain because the update clearly causes problems. I’m sorry, but that is indefensible.
@ 1386 really a software issue?
yeah and its only a coincindence that it occured on ALL SOFTWARE 10 MINUTES after the update was complete
and becuase of my “software” issue sony pulled the 2.4 update
@ 1394 yeah i really own Xbox and i know that if you cant have your lame little in game trophies your fragile little ego will be crushed
sorry i don’t need virtual trophies to stroke my ego
are you really that insecure?
obviously someone that calls themselves big_mike has a little Johnson and probably a napoleon complex
Friends list “Comment Copying” bug…
=======================================
4 posters have now seen this problem occurring with F/W 2.40.
See posts 1371, 1372, 1389 and 1377.
3 / 4 posters have stated problem persists on 60GB EU PS3.
Thanks.