Introducing the new PlayStation App, redesigned to enhance your gaming experiences on PS4 and PS5

482 0
Introducing the new PlayStation App, redesigned to enhance your gaming experiences on PS4 and PS5

Updated PS App includes new UI layout, integrated messages feature, support for voice chat, and more.

Today we’re introducing new ways to amplify your connections with friends and the games you love to play even when you’re away from your console. We’re pleased to unveil the updated PlayStation App, reimagined to enhance your gaming experiences on both PS4 and PS5.

Starting later today, the PS App will begin to roll out globally through updates on iOS (12.2 or later) and Android (6.0 or later) mobile devices. The PS App introduces fresh features such as voice chat, native PS Store integration, and a smoother experience delivered in an all-new design.

Please note: the Android version of the update is a phased release and may take one week until the update is reflected on your mobile device.

Here’s a list of the key features for PS App:

  • Updated user interface – The first thing you’ll notice is the sleek new user interface of the redesigned PS App. The new home screen lets you quickly see what your friends are playing and access details about your recently played games, including your Trophy List.
  • Messages integration – For a unified experience, the PS Messages app feature will now be integrated in the updated PS App so you can seamlessly message your friends all in one place. As part of this integration, PS Messages will no longer be available as a standalone app. Your existing messages and threads in PS Messages will be carried over to the updated PS App.
  • Voice Chat and Party Groups – You can now create party groups from PS App, and voice chat with up to 15 other friends though your mobile phone. Also, a note to fans: the PlayStation team is looking into your feedback around the Parties changes introduced in the PS4 system software update 8.00. There are no updates to share today, but thanks for speaking up about your concerns – we’re listening and evaluating.
  • Natively integrated PlayStation Store and remote downloads – The new native PS Store experience enables fast and smooth shopping and browsing, with the ability to remotely download games and add-ons directly to your PS4 and PS5.
  • New features for PS5 – When PS5 arrives, you’ll be able to remotely launch games, manage storage on your console if you run out of space while downloading a game, and quickly sign in to PS5 straight from the PS App. 
  • All the latest PlayStation news – The Explore tab surfaces Official News from game developers and PS Blog content to help you stay up to date with the world of PlayStation. 

If you don’t have the PS App yet, you’ll need an account for PlayStation Network to access the updated app. If you don’t have an account yet, please visit this link and follow the steps to sign up. 

The new PS App can be downloaded from the App Store and Google Play.

Our team of dedicated designers and engineers has worked tirelessly to deliver our best companion app yet. Take it for a spin and let us know what you think in the comments!

Comments are closed.

482 Comments

  • Hello, I was finally able to download the App.

    When purchasing something or redeeming PS Plus content in the embedded store, I am unable to just add content to a cart in most cases and was wondering why this is the case. Instead of one receipt, I know have 6 different ones.

  • Where’s the activity tab so I can find my screenshots :(

  • I wish the custom notification sound wasn’t removed. It was a great feature, along with store wishlist.

  • I was finally able to download the new app on Android today and overall i’ve to say, i don’t like it.

    While it’s indeed nice and good that they’ve integrated PS messages and the Blog into the app, they’ve gotten rid of many other features, in particular the main reason i used the app, the trophy list.

    Unless they can return all the missing features, i wish they’d just give us the old version back :_ .

  • Players met, following, followers, ps4 communities in future updates please. As well as other requests in comments!

  • The app seems cool. Got my update today and I liked it… Except when I found the Store changed too and I lost my Wishlist! I’ve tried through web but I can’t find it too and I’m really mad! I had about 90 games I was watching and that I wanted to buy and now I don’t even remember all of them of course, I’m not gonna buy them right now.

    You introduce us something good (the app) and then destroy everything changing a fairly good store to something I can’t even look. I can’t even sort the games by price…

  • Hey Sony the new app is looking sharp, but…I have some questions. First of all why can’t I thumb up trophies or achievements my friends have obtained, and what happened to the What’s New section? These are two big reasons why I kept going to the PS app. I’m not big on social media because I think it’s a cesspool of sorts. Twitter, FB, Instagram, etc, etc, all trash and way too political. I really enjoyed the What’s New app because it gave me my social media outlet, but strictly gaming. Really hope you guys bring it back…

  • Not sure I am impressed with a new app. I used to love seeing what trophies my friends are earning as well as compare them. But I see this i no longer the case in the new app. Quite disappointed to be honest :(

  • Not sure if anyone has mentioned this yet, but where did the What’s New area go? I liked seeing updates from my games and stuff my friends would do and videos they’d upload but now can’t find it.

    Thanks.

  • Can you still post pics and comments on the app?

  • What happened to the “What’s New” section were we could see the trophies and posts that people we’re following appear, or is that going to appear in “explore”

  • Hey Hideaki Nishino,
    Can you add a option to share news stories. Thanks.

  • I can’t even open the app anymore.

    When launched it loads and after a while I get response, “something went wrong, could not login please try later”

    Have tried later a bunch of times but no luck.

    Here’s what I’ve tried so far:
    – uninstall and reinstall of ps app
    – rebooted phone
    – switched between 4g and wifi only
    – cleared cache
    – cleared storage
    – force closed
    – reinstalled again

    I’d expect, after reinstall and also after wiping storage, login credentials would be gone but since it still says, cannot login… Where is it taking login creds from?
    I’m not prompted with username / pass fields for login.

  • i have updated to the app but it says cannot sign in please try again later

  • You still can’t delete messages permanently and now I can’t seem to find where you can download your screen shots and clips, if it even exist anymore.
    Only thing that impressed me so far is that we can actually voice chat thru app.
    Don’t know why Playstation is having such a hard time understanding what gamers actually want in an app. SMH 🤦

  • I am unable to view my friends friend list. Whenever I click on one of my friends I view their friends list, it only shows mutual friends not all friends. And I am also not able to view their bio.

  • There is no notification sound in messages and we don’t know when we get a new message. It’s impossible to check the phone all the time just to see if there is a new message. You did an update but you messed up with the communication between us. You have to fix it and soon I think.

  • I DO NOT like the new app., especially the store. I find it much harder to find things. There seems to be no way to sort through the games. This will discourage me from buying digitally. Sony you really need to fix this for your customers.

  • Приложение классное! Только большая просьба, верните функцию избранные ❤️ было очень удобно отслеживать желаемые игры и покупать их!

  • I can’t find where to change my cover image. Was it deleted off the mobile app?

  • I have the app on my phone so I can see who my son is online with. On the old app I could click to see who he was playing with. I can’t find anywhere to see this on the new app? Has this been removed?

  • Why would you think its a good idea to remove the 2 things people actually use the app for bring back the wishlist and activities tab for god’s sake

  • Where is the wishlist??? I need it!!

  • App looks great!

    HOWEVER…

    How do you sort titles while browsing? I find it hard to believe that this was removed for a positive change.

  • Oh wow this new store app SUCKS. Don’t get me wrong, it’s flashy and sleek looking. But mercy, is it ever impossible to find anything. How, in 2020, is it possible to make an app this unintuitive. Sorting the lists is absolutely terrible now.

    Sorry guys but it is really, really bad.

  • Just tells me it can’t sign in right now and try again later. Doesn’t work at all and I even rebooted my phone. Anyone else having trouble?

  • Are you joking? Beautiful design – it’s ok. But where is my WISH LIST? I spent a lot of time to make it. How I need to plan my byings?

  • So you removed the option to login via smartphone on PS4. This is bad. Very, very bad. So now you have to reveal your complete login credentials to everyone and create a logged in profile on every PS4. I thought Sony was getting better at security, and then this giant leap backwards.

  • i lost all my favorites!!!!!!! and can’t get them back… !!! dutch support: your problem !!!! 🥵

  • How the fck do you add funds in the wallet as I dont have payment management. Not happy with the new app so far

  • yeah me too

  • The app looks great, but I still don’t see anything about seeing your own activity anywhere on the mobile app. Is there a way to see that currently? Like sharing videos and screenshots? Stuff like that.

  • I really like the updated app very much. Its so breezy to chat on messages and add friends without having to turn on my whole console first. Great job PlayStation team!

  • I don’t really use PS party so I don’t care for that feature. I am glad to see Messaging on one app again. It seems to be a slight improvement. One thing I noticed missing is the ability to include a message when sending friend request through the new app. The old app permitted this so I sympathize with those who could tell right away this is a stripped down app. I’m hoping that with constructive criticism and respectful feedback we can get the features we’re missing programmed into the app.

  • I really like the new design to the app. Everything moves much smoother and faster. The only thing I’d change about it would be on the main screen where it has your name to see your profile, under that is what friends are playing, then under that is recently played…I wish that was changed back to the news feed so I could see what trophies my friends unlocked or watch a live stream. Idk…I just liked the news feed of what your friends were accomplishing. You can see recently played on your player card sooo…bring back the feed..please. Lol!!

  • I have download them new PS app on my Android but it doesn’t let me sing in

  • I can’t change my cover image on the playstation app

  • So the latest update stopped me from using remote play on windows 8.1 and the app does not allow me to see my friends trophy feed? I am now playing less on my ps4 and unlikely to buy a PS5 if this is the new normal! already lost interest .

  • What about the wishlist? It is an important feature that it’s missing and I’ve lost the list of games I was interested in..

  • why is my app not working sony plz reply

  • So… where can I find the screenshots I took on my console? That used to be the main reason I used the app anyway, now I can’t find them.

  • Can we ever expect to see this on PC? I am a PS4 Console player who has slowly moved to PC in the 12 months. The issue is in this generation of gaming with cross platform on a lot of games, I’d rather play PC with my PS4 Friends. The only problem is parties. All too often voice chat sucks, and often me and my buddies are playing different games, so we use parties. Can we hope to see this? I think it would be a bold and good move to make. Making Sony and PS parties a multi platform media especially considering we can make and join parties from Android and IOS.

  • Oh this is a million times better. Plus it does away with PS Messages App. 👍🏻

  • The recent update is much more restrictive in terms of proper navigation and offers a much more frustrating display than the previous UI. You’ve made it easier for Digital PS5 owners to download the newly overpriced games, but caused the Indies to be buried in the search function. Before, searching indies provided lists of similar titles, now, there’s no such premise. Clunky overhaul.

  • Is the whats new news updates still in the app?

  • All comments removed that say we do not like this update? strange behaviour

  • No landscape support for iPads makes this update actually worse than the previous app. So stupid.

  • Where do I get my photos from activity in this app? I’ve looked everywhere.

  • Why’s the app say I have a notification but there’s nothing there when I click on it

  • Feedback:

    This one is real simple. In the new app when you tap on the icon to search, we should have the ability to tap the search button again to have it automatically bring us into the search field. For examples on how this works please see Spotify, Apple Music, and/or Apollo (for Reddit). These are the only apps the I know that do this, but the quality of life improvement is really nice. That’s all. Thank you.

Please enter your date of birth.

Date of birth fields