Introducing the new PlayStation App, redesigned to enhance your gaming experiences on PS4 and PS5

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Introducing the new PlayStation App, redesigned to enhance your gaming experiences on PS4 and PS5

Updated PS App includes new UI layout, integrated messages feature, support for voice chat, and more.

Today we’re introducing new ways to amplify your connections with friends and the games you love to play even when you’re away from your console. We’re pleased to unveil the updated PlayStation App, reimagined to enhance your gaming experiences on both PS4 and PS5.

Starting later today, the PS App will begin to roll out globally through updates on iOS (12.2 or later) and Android (6.0 or later) mobile devices. The PS App introduces fresh features such as voice chat, native PS Store integration, and a smoother experience delivered in an all-new design.

Please note: the Android version of the update is a phased release and may take one week until the update is reflected on your mobile device.

Here’s a list of the key features for PS App:

  • Updated user interface – The first thing you’ll notice is the sleek new user interface of the redesigned PS App. The new home screen lets you quickly see what your friends are playing and access details about your recently played games, including your Trophy List.
  • Messages integration – For a unified experience, the PS Messages app feature will now be integrated in the updated PS App so you can seamlessly message your friends all in one place. As part of this integration, PS Messages will no longer be available as a standalone app. Your existing messages and threads in PS Messages will be carried over to the updated PS App.
  • Voice Chat and Party Groups – You can now create party groups from PS App, and voice chat with up to 15 other friends though your mobile phone. Also, a note to fans: the PlayStation team is looking into your feedback around the Parties changes introduced in the PS4 system software update 8.00. There are no updates to share today, but thanks for speaking up about your concerns – we’re listening and evaluating.
  • Natively integrated PlayStation Store and remote downloads – The new native PS Store experience enables fast and smooth shopping and browsing, with the ability to remotely download games and add-ons directly to your PS4 and PS5.
  • New features for PS5 – When PS5 arrives, you’ll be able to remotely launch games, manage storage on your console if you run out of space while downloading a game, and quickly sign in to PS5 straight from the PS App. 
  • All the latest PlayStation news – The Explore tab surfaces Official News from game developers and PS Blog content to help you stay up to date with the world of PlayStation. 

If you don’t have the PS App yet, you’ll need an account for PlayStation Network to access the updated app. If you don’t have an account yet, please visit this link and follow the steps to sign up. 

The new PS App can be downloaded from the App Store and Google Play.

Our team of dedicated designers and engineers has worked tirelessly to deliver our best companion app yet. Take it for a spin and let us know what you think in the comments!

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482 Comments

  • Nice app, but it would be great if you could bring back the activities tab so you can see what activities friends have been up to.

  • I can’t see the new update and I been waiting for almost 2 days for the update. So when is it supposed to update is it updating in different states on different days???

  • Overall, I love the new app. The look is great, and it’s nice and responsive.

    However, there are 2 SERIOUS usability issues that you need to address.

    First, in the messaging functionality, there is a double character limit; one that is the maximum number of characters that can be SENT as a message, and another that is the maximum number of characters that can be INPUT. The problem is, the latter value is greater than the former, and the only indication that the user has that the former limit has been reached is that the app greys out the send button. Needless to say, while I expect that it’s a bug, this behavior is not user friendly.

    The second issue is with the PlayStation Store. There are no options to sort by release date, alphabetical, device, etc. These need to be added. Furthermore, without having a simple text listing of the title by the displayed price, it can be VERY difficult to tell what game I’m looking at, especially if I’m not familiar with the cover art and the game uses a highly stylized title on the cover art. It’s far less usable than the store access in the previous version of the app was.

    If you could please address these two issues, that would be FANTASTIC!

    . o O (Of course, who am I kidding; nobody that would value this input is actually looking at these comments.)

  • It says it may take a week for the app update to show up on androids, does that mean early November?

  • I like the new app but I can’t see my friends activity and like there trophy they get. So many things in this app that have been removed. :/

  • So where’s the “sort” button? or instead of letting me choose easily from the top, you guys want me to browse everything? is that it?

  • 1.Where’s my wish list?
    2.Why i can’t magnify pics in chats? This feature was in old version.

  • Its November 1st and still have not received the up date on my phone of tablet.

  • Will they be adding a PC app to chat on psn through pc?

  • I used the old app only for checking Whishlist? Abd guess what is not presented in the new app? PS as always.

  • Can you guys add in the ability to see and save clips from the app

  • ok am l going crazy or can you really not access your activities feed anymore? that drives me insane! l do all my likes, comments and posts though the app, is it really gone now?!

  • Is there a support forum to report bugs? Currently have a notification that won’t go away. Got it when a friend sent me a party invite. Accepted it on the ps4 instead and the notification hasn’t gone away. No clue how to clear it.

  • nice new interface, like it! it’s successful on my device

  • Why is it that on the new app our avatars are displayed in a circle now? Is that how it will be on PS5?

  • I love the new app and all, but after having it for a couple of days, I can’t message anyone anymore. Idk if its me or the app, but damn. 😔

  • Why are we longer able to see our follows and followers through the app? Is this likely to change in the future?

  • updated the new app but its not working it have a i can’t sign in error and close the app option. uninstalled and reinstalled the app and the same thing

  • Got an android and still no update showing on the play store. When will this roll out for all androids? (I do have a phone with software over 6.0)

  • I am not impressed with the new app. There is no longer a way to view or edit a PS store wishlist. You can’t view or like/comment on friend’s trophies on the “what’s happening” tab. Trophies no linger display the % – to list a few of my biggest complaints. It looks nice, but I’d prefer substance over style.

    • I hope they bring all that stuff back…it was a few of the reasons why I loved the app so much. At this rate I might just delete it…😔

  • Why are we no longer able to share screenshots from our phones/tablets with friends like we could with the old ps messages app?this new app doesn’t even show up in the apps list for sharing.We can’t even post new ps activities thru this new app! 👎

  • Where is the update??

  • Is it just me or is there no search function for the Store on the mobile app? The Search function that is there searches for games being played by friends but not games on the store. Do you really expect us to scroll through thousands of games to find what we want? Maybe you are hoping we will buy something we did not intend. But it makes the entire buy remotely and download feature a bit crippled. Also gifting should be a feature in this day and age.

  • Still not available for Android in Switzerland.

  • My ps4 was perfect until you release ps5 you did new update make my device have a lot of problems… I was thinking to buy the ps5 but now I will never do that … do you think you are smart enough to makes us stupid?
    I promise you that you lost me and you will lose a lot of players… no one wanna feel stupid 00100 now I am sure to buy pc to play my games for ever.

  • I honestly can’t believe that this super-hyped update does not include any feature to extract videos and screenshots to the app. It was a bit cumbersome before the update, but at least there was a way. And now that is gone, too? Are we suddenly back in the year 2010?
    Dear PS team, please fix this.

  • Please kindly bring back the old party chat

  • Please put back the wishlist! Personally I used it all the time to easily keep track of the games I wanted to buy/where a bit interested in and when they got on a sale.

  • Now I can’t change my background and colors kinda sucks, if you can someone tell me plz😣

  • Since the update the app wont open on my Huawei p40 pro! No google! Worked before the update! Any suggestions?

  • Stickers in messages don’t work on IOS. Can’t even see the library that I had and can use with the older messaging app.

  • I can’t change my cover image anymore on the app. Does anyone know how to?

  • I dont have the update

  • When will the note 20+ get the update? My friend has the note 10 and he was able to download the new update

  • Writing this on Nov 2nd and still don’t see the update on google play store.

  • Recieving messages still take foreeeever between console and app.

  • Where can I find ‘What’s New’ (Activites, screenshots etc.) ?

  • Where’s the activities (from friends and from us) in this new app ?
    It was the only quick way to transfer screenshots on phones to edit it before publishing… you literally killed a big part of the virtual photography with your useless update…

  • Very nice and all, but where is the wishlist?

  • I have yet to see any update for my PS App. Is it coming out soon for straight talk Redmi Note 7

  • Problems with your app on iPhone running ios14.1 can’t attach pictures to a message , can attach a picture taking with the camera but not a photo taking with my camera in the photo folder

  • I like the new design… But i think you guys left out viewing and downloading uploaded game screenshots from the PlayStation system via the app… Unless I’m blind, I can’t seem to find it anywhere on the update

  • Love the new app, but I REALLY would like to see the following in a future update:

    1. Bring back the wishlist.
    2. Name of titles next to pricing.
    3. Showing similar titles.
    4. Showing who is currently in a party chat.

  • It says its out but i dont see it as well i tried everything dont know whats wrong if anyone know the issue let me know please thank you

  • Can you still add games to your wishlist? If so, where is it located?

  • Voice chat on mobile is great, but I would really appreciate voice chat on a PC app. I don’t have to turn on my PS4 now to chat, sure, but it would be nice to sit at my desk playing cross-platform titles and have a better way to party chat with friends than with AirPods to my phone. Great progress though.

  • Where is my wishlist in the playstation store????….I was using this feature a lot to keep track of discounted game every week and can’t find it anymore!!!!

  • The PS Store looks awful!

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