PS4 system software update 8.00 launching today

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PS4 system software update 8.00 launching today

Includes changes to Party and Messages features, new avatars, updated parental controls and more.

UPDATE: Following this update, users are seeing a notification about Party Safety and that voice chats in parties may be recorded. Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.  


Our latest system software update for PlayStation 4, version 8.00, is launching today globally. This update includes changes to the existing Party and Messages features, new avatars, updated parental controls and more.

Here are some of the key features in this update:

Updates to Party and Messages

Following this update, Party and Messages will be more tightly linked together and you will see changes to the UI. Both apps will now use the same ‘Groups’ of players for Party voice chats and message exchanges, instead of having different groups setup across the two apps. So now you can start a Party chat or send a message to the group you’ve previously chatted with across PS4, as well as PS5 when it launches.

New Avatars

We’re expanding the collection of pre-set avatars for players to showcase on their Profile. An array of new avatars from your favorite games will be available, including Bloodborne, Journey, Ghost of Tsushima, God of War, The Last of Us Part II, The Last of Us Remastered, Uncharted 4: A Thief’s End and many more.

Mute all Mics from Quick Menu

We’ve added an option to “Mute all Microphones” in the Quick Menu, so you can easily mute your mics while gaming.

Simplified and more flexible Parental Controls

Under Parental Controls, we’re combining the ‘Communicating with Other Players’ and ‘Viewing Content Created by other Players’ into one setting – ‘Communication and User Generated Content’-  to cover both areas of communication and UGC sharing. This offers a simpler setting that’s easier for parents to understand and apply to their children.

 In addition, children can send a request to their parents to use communications features in specific games. When a child sends this request, the parent will receive an email notification and can choose to make an exception for that game and allow the child to use its communications and UGC features. This will provide more flexibility to both parents and children.

Enhanced 2-Step Verification

The 2-Step Verification (2SV) feature on PS4 will be enhanced to support third party authenticator apps as an option during the activation flow and 2SV sign-in across PS4, mobile and web.

Removal of Event Creation and Private Community Creation

After 8.00, you will no longer be able to create Events or access existing Events created by other users.

We’re also removing the ability to create private Communities under the Community app on PS4. If you already have existing private Communities, you can continue to access them.

Updates to Remote Play App on Mobile and PC

At the same time as 8.00, the existing PS4 Remote Play app on mobile (iOS/Android), Windows PC and Mac, will change its name to PS Remote Play, and the option to connect to PS5 will be added. You’ll need to sign in to PSN from your PS5 to be able to access the feature, so sit tight until PS5 launches this November!

 As a reminder, a PS4 system with a wired connection via a LAN cable is recommended to download the update.

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2,748 Comments

  • Since the update my party’s won’t load at all blue screen then home screen this update screwed my PlayStation experience up this needs to be fixed I tried to do the PlayStation help bs and they didn’t answer my questions at all fix ASAP

  • Did anyone get an email saying talking about new PlayStationApp, thier getting rid of push notifications for messages from console

  • I love the new Remote Play app, but a bit disappointed it doesn’t appear to have support for 4k on PS5 at this time. Also, why remove the Wish List from the PS Store? Very sad times! Did nobody else catch this? I was actually hoping they’d finally bring this to the mobile app as well. What kind of store doesn’t have a wish list? I would also have loved to get notifications when my wish list games went on sale like on Steam, but I guess that’s never going to happen now. 😢

  • My playstation was working just fine before the new update. Now I can’t play anything and I lost all my game save date because I had to restore it a d it still doesn’t work. If it ain’t broke dont fix it. I think this is Sony’s way of getting everyone to force everyone to get the new PS5.

  • So not only did you destroy your chat system but I saw today you also messed up your store website. Went on my pc to find instead of the clean and easy to use website I’m used to, it’s some ugly gaudy horrid mess with giant icons and terrible presentation. You need to seriously fire whomever you’re letting make these bad decisions.

  • Does this update have anything to do with sign in problem on ps3 console I have been having problems signing in sincerely.
    I need help. I did not have this problem yesterday

  • My only issue with the update or Sony system changes is my on ps4 library no longer allows me to download games from it and I have to search for it in store and download it from there

  • My wifi keeps disconnecting Please fix

  • New party system is absolutely tridash (trash).
    Please revert changes. Its horrible

  • this update SUCKS!! on the first iam going to take a SHOTGUN to my 4 and get me a Nintendo 64🤣 deal with Sony and thier stupid updates. pretty vad when it messed up my 4 that i had to REFORMAT IT. nice playin ya PS 4 but when you mess up a good gaming system and you WILL NOT FIX, patch, or give us an option to rollback to the previous version, its time for me to say
    Bye!

  • This new update is not allowing me to access my online account or play any online games. Ridiculous, how can i fix it

  • Since the update my whole playstation (online or off) runs slower. If someone starts a party chat it doesn’t always notify people in the party and you can no longer invite people directly to the chat. If a friend wants sends a request to watch my gameplay and I accept while in a party with someone else it no longer just joins them to my party and starts share play. Nooo. It removes me from the party I’m in and starts a new party with them. But, god forbid I try and invite him to my party if his name’s not already on the party list. Nope. Disband and start again. But, seriously, my playstation NOW RUNS SLOWER because of the update. It’s sooo bad. Just revert back to the previous version sony, and have a think about what you’ve done…….

    • Sony took apple as an example .

      New model going out ?

      Let’s make all the older models REALLY SLOW so user will buy new console / phone whatever

  • Since the update every single time i turn on my ps4 i get a corrupted database message. No matter what i do it wont go away. I dont know if its the update or not but i downloaded the update on the 14th and the database problems been happening since the 16th. I dont know what to do and its driving me crazy. Even holding the power button for 15 seconds for that menu didn’t help either

  • This is the worst update to the party chat. You are supposed to makes things more simple, not make it so hard to get friends into a party. Not only that but EVERYONE hates it. I don’t know how much testing y’all did but whoever you tested that feature with, lied to y’all. Y’all also messed up the friends list. I can barely ever pull up my friends list.

  • WORST UPDATE EVER !!!

    How to convince your base user that buying a ps5 is A BAD IDEA => sony update

    PS4 became LAGGY , remote play doesn’t work at all . Since Playstation update , windows eject my PS4 controller , and when it take it in , the sound go mute , not mute , mute , not mute.

    Almost throw that damn controller to the wall.

    Since Sony is showing off is unprofessionalism , i’ll buy a NVIDIA 3080 instead of a damn PS5… Last console bought EVER

  • Just an awesome update! Removing private party chats among other features. Keep up the great work Sony! I suppose you are going to be upping the price of plus by another 10 bucks for the privilege of less features and playing online. I also love big brother listening in and watching what I do online.

  • I absolutely HATE that you can’t simply hop on and find a public party anymore it literally infuriates me, like who in their right mind thought that would be a good idea. Nobody wants to be in message groups so the fact that you have to start one to even have a party is absurd

  • Dear Sony , I love my PlayStation 4 slim . It was just working fine before the update . After updating my PS4 system crashes every time I turn on and freezes in the middle of the gameplay. It’s very frustrating to me to look at my console crashing due to system software issue . I humbly plead you to fix this issue . I still have more games to explore , but with this freezing and crashing I don’t know whether it is possible. I planned to buy more games in this Halloween deals but due to this issue I was not sure about buying games. Please fix this issue. I tried resetting my PS4 , it didn’t work

  • The chat system did not need changing.

  • Yeah I like all the new features and everything it really helps with chatting to my friends but I just have one issue it will no longer let me send messages to them on my ps4 or talk to them in a party

  • I can’t even explain how I feel my PS4 is not working after the latest update console plus external hard is useless. Let me start by saying I already purchased the new COD Cold War the most expensive one online what was I thinking.

  • So how do you browse avatars to buy for your PSN account from PC? Did they take that away like phone app accessibility to communities?

  • So giving the people control to literally record you for stupid crap, personally I think that has a little bit of invasion of privacy or something so I personally don’t like that feature on this update for the ps5 when it launches because your basically trying to get someone banned or in trouble for someone who is playing a game and taking out frustration and to the point of recording is not right

  • The new party system has to go back the new system is complicated and just plain bad

  • This update just broke my ps4. Now it won’t even switch on!!!

  • Why get remove event creation I used that feature a lot to remind me when things are happening in games when the publishers don’t create (Division 2 Manhunt Dates)
    I hope they add it back

  • It’s been 14 days since you guys implemented the worst update ever. We still are left with a chat option that went from fantastic to fubared! This is not what I expected from my yearly subscription. WHY DID YOU DO THIS!!!!!

    I was truly looking forward to buying the new PS5 but not if this is the way of the future.

  • Sony please fix the 8.00 update I can’t even download my games without it giving me an errors every ten minutes ever since the update my PS4 keeps losing connection to WiFi I say again please fix this problem ASAP!

  • Whoever came up with this new design for ps party must be the dumbest person on this planet. And this shows how idiotic Sony is to approve this design. Just revert it.

  • Please please please fix this dumb system update I constantly getting a error on connection when it keeps me in the game and party never kicks me off just constantly kicking me out to the main menu on every game… i pay way to much for the games system and then on ur guys dumb micro transactions you make way to much money for you to be another “Apple company” and what i mean by that is yall are making ur old system trash so i but ur ps5… im definitely buying a Microsoft product next if this keeps up!!!!

  • The new update on Sony PlayStation 4 is terrible. In this day and age where most of the planet is staying home because of the Corona virus pandemic, it’s imperative to stay in contact with friends and families. The new Party settings have isolated a lot of users and made making a party nearly impossible. The last system was the best one in place where we could jump in parties and out all night to talk to our games friends. A lot of the games require party chats to get on in the game. This new update has sent the PS4 back into the pre digital era. I’m having to either FaceTime or messenger to talk to my PS4 mates and friends and paying £50 a year to use this service is pants.

    Please Sony can you reverse the update settings for Party back to the original settings please.

    Tomcatspitfire

  • Bring back community party’s jerk

  • I like that you integrated party chat and messages together, it means that if someone doesn’t have a microphone you can go straight to messages in the party screen instead of going to messages itself. I also love that groups that you create for party chat is private and invite only, because if I create a party chat and invite a friend in only that friend is allowed in the party and no one else. It means you can invite the friends that you want when you want and you don’t have to worry about players that you don’t know invading your own party chat.

  • WITH THE UPDATE THE CONSOLE BECAME VERY SLOW AND DOES NOT LOAD ANY APPLICATION, AFTER A TIME IT STAYS ON WITHOUT BEING ABLE TO DO ABSOLUTELY ANYTHING

  • This actually bricked my ps4 into a semi permanent loop of safe mode. Went as far as initializing my ps4 for a clean slate even though I sacrificed a whole bunch of my kids’ save data just to get it working again and it still didn’t work. I was considering a PS5 until this.

  • This update is garbage. I have had games crash every once in a blue moon but I got online this morning and my system crashed now I have to reinstall update 8.0 with a USB and wipe my entire system (profiles, game saves, movies. Thanks Sony.

  • I used to be able to separate out chat audio from people in my party through chat settings such that it wouldn’t come through (“speakers”) in OBS when I stream but not I can find any options in remote play/PlayStation to change this. Everyone in my chat party is now also streamed. Is there any way to fix this back to the way it was (separate game audio from chat audio) on remote play?

  • Why the community party its was a good feature please add back in New updates I don’t want to add friend to everyone so we play together and in the same party

  • Ever since thus update, I have not been able to send messages on ps4, can you please tell me how I can fix this problem

  • Almost 2 weeks. Cant enjoy ps4. In a nutshell Sony tried to tell me that it was on my end that my 3yr old PS4 Pro has stopped working properly post 8.0 update and that because its out of warranty it would cost me 150$ to repair it. They’re not owning up to their mistake. If they dont want a long time loyal consumer to DROP THEIR SUPPORT AND CAMPAIGN AGAINST THEIR PRODUCTS and go over to the competition for their next console THEY’LL FIX THIS AND THEIR CONSUMER PRACTICES BEFORE THE PS5 AND XBOX SERIES X RELEASES.

  • This update is horrible. My games can’t even load and if games mannage to load after a couple of minutes all system just crash. Also everything is glitchy and full of bugs. Everything was just fine before this update. I don’t know what to say…

  • Give us back the old software because it was perfect. Do not fix or change things that works perfectly. Update is trash.

  • My remote play is broken after most recent update few days ago, able to connect but no audio output! Checked the configuration in Windows Settings > System > Sound > Select App volume and device preferences, it’s correctly set – output to the only audio device on my computer.

    There’re posts on reddit with same issue, e.g. https://www.reddit.com/r/playstation/comments/jcmf5b/no_sound_on_remote_play_since_update/.

    Please address the issue and give us an update, or maybe just let us use the old version “PS4 remote play” directly.

  • Was falsely told by Sony that it was on my end that my ps4 pro stopped working properly post 8.00 update corrupting my hard drive even after following instructions to reinstall update. Was told it would cost me 150$ to fix it being out of warranty. Went a step further and got a new ssd drive to prove that the comments pertaining to update 8.00 being a bad update are legitimate, that this has continuously happened with past updates, will continue to happen and that Sony doesn’t own up to their mistakes, effectively proving they dont completely care about their products and you as a consumer. Was a loyal consumer. As of now I’m campaigning against their products, their customer service practices and promoting Microsoft. DON’T BUY THE PS5. GET AN XBOX SERIES X.

  • This update has been causing mh PS4 to consistently lose connection with the internet. It has affected watching movies or sports while streaming but not affecting gameplay so far. I was not having these issues before the current update installed.

  • انا عندي مشاكل بالتحديث

  • I can’t connect the second move controller to my PS4. After the update, only one move controller connects. I tried them separately, both connecting and working fine. But if I connected just one of them, turning on the second one doesn’t make any changes -_-

  • Party chat was fine the way it is, other updates are fine expect with the party chat invites, make it public and private party chats option again remove the ps message and party chat linked together.

  • Sorry but it became the worst experience we ever had with psn since the latest update …. what is about this online status bug can someone explain ?

  • Worse update ever pls fix this

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