This press release just hit the wire – PlayStation Store and related services (like voucher redemption) back this week:
SONY AND SONY COMPUTER ENTERTAINMENT ANNOUNCE FULL RESTORATION OF PLAYSTATION®NETWORK SERVICES
Tokyo, May 31, 2011 – Sony Corporation and Sony Computer Entertainment (SCE) announced today that Sony Network Entertainment International (SNEI, the company) will fully restore all PlayStation®Network services in the Americas, Europe/PAL territories and Asia, excluding Japan, Hong Kong, and South Korea by the end of this week. The company will also resume Music Unlimited powered by Qriocity™ for PlayStation®3 (PS3®), PSP® (PlayStation®Portable), VAIO and other PCs. Details for Japan, Hong Kong, and South Korea as well as the remaining services on Qriocity will be announced as they become available.
The company implemented considerable security enhancements to the network infrastructure, as well as conducted testing of the payment process and commerce functions. The first phase of PlayStation Network and Qriocity restoration began on May 15 in the Americas and Europe/PAL territories, followed by Japan and Asian countries and regions on May 28, when the company brought partial services back online. With this partial restoration users were able to access to some of the services such as online game play, account management, friend lists and chat functionality were restored. The full restoration of PlayStation Network as well as part of services to become available on Qriocity will include:
• Full functionality on PlayStation®Store
• In-game commerce
• Ability to redeem vouchers and codes
• Full functionality on Music Unlimited powered by Qriocity for PS3, PSP, VAIO and
other PCs
• Full functionality on Media GoCustomers will be able to purchase and download games and video content from the PlayStation®Store on PS3 or PSP. In addition, consumers will have full access to Music Unlimited powered by Qriocity through PS3, PSP, VAIO and other PC’s. Service restoration of Video on Demand powered by Qriocity™ and Music Unlimited powered by Qriocity for a variety of network-enabled Sony devices will be announced later.
“We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “We appreciate the patience and support shown during this time.”
The company will be offering customers a “Welcome Back” package of services and premium content to all registered PlayStation Network* and Qriocity account services. The details of this program will continue to be detailed regionally.
* Only available for those countries with access to PlayStation®Store.
We will update the PlayStation Blog when the PlayStation Store is once again open for business.
I am Jack’s complete lack of surprise…
I just finished The Witcher 2 and it was EPIC! I am trading in LA Noire on PS3 and getting it on Xbox today. I am sick of waiting for my pre-ordered DLC. I may as well just get it on 360 at this point. I do not believe anything Sony says, it could be August by the time they get the Store up.
sweet!
Not gonna be up today as promised..
Why am I not suprised?
I Cant Believe This Im So Glad I Love You Sony
Who cares about the PlayStation Store. Nothing even worth buying. I can only recall that I bought a CoD4 map pack, 2 avatars, MGS1 and a GTA IV add on. I don’t see why everyone is so worried about the PS store. PSN online service is what counts. I know some games like LA Noire have DLC that you get off the PS store like that, but come on, Xbox has full downloadable games that are actually worth playing.
@827 thats fine that it was said there and hope your right but the fact that sony can not tell me anything on the phone does not make me feel good.
about time
Oh, and about that welcome back package. You’re saying that Infamous will be up for for free DLC? So what about me? I purchased Infamous for $30 before this whole outage. Do I get money back for this?
Anyone know the number for SONY US I used to have it for customer service but the damn page won’t load
Finally COD Map Pack Escalation!
I dont know what everyone is amazed about, this should have been done a long time ago, this is exactly why SONY is behind MICROSOFT, what makes me think that my information on purchasing games, movies, etc. from the store wont be hacked into, it’s been months that the STORE has been down, we live in a digital age where everything is accessed through the net, and the STORE is down, what a joke SONY!!!!
@833 I hope I’m right too. I have about $40 in my wallet lol but I’m not to worried about it….lol now I really need to get back to work a ton Id10t errors on the network today. =_=
Yes! Now I can finally use my Cerberus Network code(for Mass Effect 2) and redeem like 10 free addons. Not like i’d buy anything form you for your insolence Sony!
on the day they say everything should be up and running again, they announce everything should be up and running at the END OF THE WEEK…..hahahahaha what a JOKE!!!!!!!!!!!!!
@midknight24 – Nah, they just need to push a button on their end. It won’t affect your new system at all.
@ 839 yes i have 50$ in my wallet and i hope its still there tho i do not feel the same as you i am worryed about it but thank you for your help and have a good day.
Good Job Teams !!
Thank you very much for updating us with more updates.
Keep up the good work !
@841 they may have had an issue come up…it happens to the best. If you rebuild/build a network from scratch and nothing messes up in the process something is seriously wrong. This was my last comment for awhile…I mean it this time…time to go fix user errors AWESOME! >_>
last one..lol @843 no problem
My guess is the Store will be brought online today. They likely made this post with the new “target” as a poor attempt to come out looking good.
yay i has a 50 dollar psn card that i have not used
THANKSSSS Sonyyy, thats all we wanted was atleast an update. though i guess this means still no store today but atleast by the end of this week it SHOULD be up. cant wait to throw money your way.
hers to hoping sony has “heard” its customers and will throw in a little surprise for our patience in waiting for them to “bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love,” i know id appreciate acknowledgment that we matter or even exist! the welcome back package is nice and all but they made that up a while ago, when the wait was only going to be a month. a little extra for the extra wait……no?
Oh come on! I thought it was today when the store comes back…the second lie Sony told me! If the store doesn’t come back up this week as promised, then I’m going back on my 360 on LIVE to play new games.
yeah the store was supposed to come back by may 31
now on the 31 they say this week…
COME ON MAN !
just be honest sony and say you are never opening the store ever again
what a bunch of skallywags you guys are
i dont want to but i may have to switch :(
If anyone actually read the post it said that they had already tested the store and commerce, paraphrasing of course but all in all it is what was said so it may be up at any time
&&-
do we get mw2 map packs… i kno everything else we get but u guys took so long that you’ve could of put additional things on package we get FOR WAITING SO LONG =D
I understand it will probably be phased in because of all the traffic it will see……….so lets get a map up on the blog and watch that b!t@h turn green!!!!!!! hustle sony!!!
“The Company implemented considerable security enhancements to the network infrastructure, as well as “CONDUCTED”(notice the past tense) testing of the payment process and commerce functions”
I want to know if we will be able to redeem codes that expired while the playstation store was closed. Guess I’ll find out when the store opens.
Jeff
yes!
Sweet,good job Sony thank you.
what a joke they said the store would be up by the end of the month/today now they say a week what bs
YEAH!
network error. the connection to the server was lost. x80710d36. that happened on home. it is now verifying my purchases and updating……weird! just putting it out there….may be normal when ya lose connection or something. but i have a great connection so it doesn’t happen often
And once AGAIN sony has lied to us they said may 31st well here it is may 31st and nothing but a ” by the end of the week” what BS i figured this was going to happen
I just want to clarify one major point. Sony themselves never gave this alleged date of May 31. That date was conjecture from certain websites based on memo that has never actually surfaced. Sony never confirmed or denied this date. All information based on the date of return to be the 31st was never official from Sony. If it had been it would have been posted by Sony on this blog. Don’t buy into false junk reporting and then take that as gospel.
glad its coming back but i was hoping i could quickly beat infamous before the new one came out..doesnt look like that is gonna happen :-/
Nor did they ever make any official statement about restoring full service by the end of May.
you guys have no patience what so ever … they said this week .. im sure it will be this week. Why else would they do maintnence for 6 hours .. they are getting the network ready for the store.
woohoo another date sony couldnt live up to!!!!!
yes they did…..and they targeted the end of may……dont be an @$$ sh1nato
Sony,
Are you aware that groups are claiming to be currently hacking your network? Here is the tweet, supposedly from the same people that hacked sony japans website and pbs’s new site this weekend.
Here is the Tweet:
http://twitter.com/#!/LulzSec/status/75489095371079680
And here is the pbs article by forbes that mentions attacking sony again.
https://blogs.forbes.com/parmyolson/2011/05/31/interview-with-pbs-hackers-we-did-it-for-lulz-and-justice/
Please stop these criminals, get the government involved if you have to.
Where does it say that on this official blog for Sony?
Your info about this date is coming from sources who have no connection to Sony or any inside information.
may 24th blog……
are you done “researching” yet???? lol
TO ALL THE SONY EMPLOYEES DEFENDING TERRIBLE CUSTOMER SERVICE ON THIS BLOG:
WHY ARE YOU TELLING US TO COME BACK WHEN WE KNOW HOW TO PUT TOGETHER A SOLID NETWORK INFRASTRUCTURE? HOW ABOUT YOU TELL THAT TO SONY, YOU KNOW THE ONE HOLDING YOUR CREDITS AND PERSONAL INFO. ITS OBVIOUS THEY ARE STRUGGLING TO GET THIS BACK TOGETHER AND ARE WAITING ON MUCH SMALLER COMPANIES TO DO IT FOR THEM. ITS JUST PATHETIC. FULL PSN RESTORATION IS BEING BOTTLENECKED BECAUSE HAS NO CLUE HOW TO DO IT THEMSELVES.
NOW GO BACK TO YOUR BLIND CHEERLEADING