
Now that PlayStation Network is once again operational, a great many of you are once again enjoying playing games online. Of course, that’s only part of the Network’s offerings – and you’ve got some questions about how the downtime affected planned releases and online events. Here are answers to some of the more pressing queries:
Q: So what exactly is working right now?
A: Sign-in for PlayStation Network and Qriocity (including the resetting of passwords), online gameplay for PS3 and PSP, playback of rental video content on PS3 (if within rental period), Music Unlimited powered by Qriocity on PS3 (for current subscribers), access to services such as Netflix, Hulu, Vudu, and MLB.tv, “Friends” category on PS3 (including Friends List, Chat Functionality, Trophy Comparison, etc), in-game leaderboards, and PlayStation Home.Q: I’m having trouble changing my password/I forgot which email I used on my account/I used a fake email to set up my account.
A: Click here for a set of tips on resetting your password. If you’ve gone through the process and are waiting for an email from us, please note that the very large number of requests has caused certain ISPs to slow the rate at which recipients get emails from us. Please be patient as the systems work through the backlog.Q: The PlayStation Store hasn’t updated since April 19th. When can I download digital games that were planned to be released since then?
A: To date, three Tuesday publishes were missed, which included items like Under Siege and the MotorStorm Apocalypse demo. Rest assured that you won’t miss any of this great content. To catch up on the large amount of material, we’ll be publishing to the PlayStation Store multiple times per week once commerce functionality is restored. We will update the PlayStation.Blog with information on timing of the Store restoration, as well as the full list of new content as each publish occurs.Q: How will PlayStation Plus members be affected by the PSN downtime? A number of games/items were slated to go live or come down on April 26th.
A: We will be picking back up with the PlayStation Plus content calendar where we left off to ensure that you won’t miss out on anything.Q: Sucker Punch has indicated that they will extend the inFAMOUS 2 beta. Any details?
A: Sucker Punch is evaluating extending the inFAMOUS 2 beta, as well as expanding its scope. Stay tuned for more details here in the coming days.Q: Is anything special planned for the SOCOM 4 multiplayer community?
A: Zipper will announce details on activities to re-engage fans of SOCOM 4 who have patiently waited to play online.Q: What about the Call of Duty: Black Ops Double XP weekend that was missed while PSN was down?
A: We have been in discussions with our friends at Treyarch, and they have ensured that all Call of Duty: Black Ops fans will get an extra Double XP event as soon as PSN comes back online. We don’t have details on timing just yet, but look forward to an announcement as soon as we have news.Q: How can I redeem the Welcome Back offer that was mentioned by Kazuo Hirai? What’s in it?
A: Hang tight – we’ll be announcing all the details soon.Q: How can I sign up for the Debix AllClear ID Plus protection announced last week?
A: More details are coming soon.Q: When will the PlayStation.Blog start talking about games again?
A: Tomorrow! Thank you for bearing with us as our role changed over the past few weeks. We’ll be once again talking games every day leading up to E3, which is just a few short weeks away.
If you’ve got a PSN-related question that remains to be answered, please ask below, and we’ll do our best to answer.
I can’t log on to Naughty Dog but I can log on to PSN and this blog just fine. Is this an ND problem or something that hasn’t been enabled thru PSN yet?
Thanks
Thanks Sony for being so awesome! It feels so good to be back online and playing with fellow PS3 owners. I was getting pretty tired of playing my xbox (although I still actually played my PS3 more to be honest). I know it’s been a hassle for you guys to redo your whole infrastructure (as a person in that field, it’s humanly impossible to do that overnight or a week even). But I’m glad that everything is working again, and that you can bring us our awesome gaming experience once again!
Hope there”s Double XP!
What about Call of Duty stats that were hacked? Is there a way to remove stat increases and start anew without creating a new user?
Thank you again! This FAQ is really helpful, hope everyone will get a chance to read it :) Also can’t wait for the Store to be back up, but take your time with it.
And I can’t wait for you to start updating about games again. Must be a good feeling for you all!
Hopefully the welcome back package will contain something better than themes/minis/avatars/demos/ps1. Hopefully a real game…
Anyways, why will the store be updated multiple times to make up for the missing releases? Why not have the biggest store release ever? It would suck for those who have been waiting awhile forced to wait yet days more for an arbitrary reason (like ‘flooding the market’).
BTW, when trying to post this comment it said I was trying to post too quickly .. this is the only comment I’ve tried to make =O
dont give us content. just put at least $150.00 in our wallet so WE CAN BUY ANYTHING WE WANT
P.S. Everything I just mentioned is EXCLUSIVE except for Agarest Zero (Agarest 2, seems to be though)!
Finally the PS3 is picking up the PS2 slack to be the premier place for JRPGs! Viva la PlayStation.
How come i can sign in to my facebook to snych my trophies to my account i know i had my password right is it down at the moment?
It’s working for me and others I’m friends with on FB. Might wanna double check that password.