Details for PlayStation Network and Qriocity Customer Appreciation Program in North America

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Details for PlayStation Network and Qriocity Customer Appreciation Program in North America
Patrick Seybold Sr. Director, Corporate Communications & Social Media

Now that some PlayStation Network and Qriocity services have been restored and you’re once again enjoying online gaming and entertainment, we’re happy to provide details about the “Welcome Back” appreciation program for customers in North America. We developed the program as an expression of our gratitude for your patience, support and continued loyalty during the service outage. From all of us at PlayStation, thank you and welcome back!

This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.

All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • Dead Nation
  • inFAMOUS
  • LittleBigPlanet
  • Super Stardust HD
  • Wipeout HD + Fury

For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • LittleBigPlanet (PSP)
  • ModNation Racers
  • Pursuit Force
  • Killzone Liberation
  • A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon.
  • 30 days free PlayStation Plus membership for non PlayStation Plus subscribers.
  • Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription.
  • Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription.
  • Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members.
  • To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game.

We’d like to thank all of our publishing and development partners who’ve contributed to the Welcome Back program, including Bigbig Studios, Codeglue, Digital Leisure, Guerilla Games, Heavy Water, Housemarque, Lockwood, Loot, Mass Media, Media Molecule, SCE Cambridge Studios, SCE Studio Liverpool, SCE San Diego Studios, and Sucker Punch Productions. We couldn’t have created such a compelling package without them!

As a reminder, you will be able to access the above content shortly after services are fully restored. We are doing everything we can to make that happen as soon as possible. Please visit the following sites for more information about the Welcome Back program in Europe and Latin America.

Thank you again for your support!

playstation gamesplaystation network

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7,088 Comments

  • DerKapitan
    May 16, 2011 at 5:47 pm PDT

    figured Resistance was owned by Insomniac Games….

  • manly_huge
    May 16, 2011 at 5:47 pm PDT

    Thank u sony so much but can u gaet homefront back on so i can redeem my code in i cant get past level 5 until i can redeem that code. thank u sony your the best.

  • ALEmachine
    May 16, 2011 at 5:47 pm PDT

    -Sigh-

    Wow, I personally had to pay for my LBP & Infamous. >:( but for the people who dont own those 2 mayor games use are in luck! im not sure in what games to get but on my psp for sure im getting killzone and undecided on LBP or modnation what should i pick everyone?

  • firesandwaters
    May 16, 2011 at 5:48 pm PDT

    Good deal

  • giovani-57
    May 16, 2011 at 5:48 pm PDT

    THEY COULD HAVE ADDED SOME EXTRA FEATURES BUT THE WELCOME PACKAGE IS PRETTY GOOD. STILL IT COULD HAVE BEEN BETTER. (JUST SAYIN)

  • LaseredAgent
    May 16, 2011 at 5:48 pm PDT

    what if we got a ps3 right when the outage started will we still get the free things? because I also waited to play online

  • jacobarmstrong00
    May 16, 2011 at 5:48 pm PDT

    so is the playstationstore up yet

  • ducksfxc
    May 16, 2011 at 5:48 pm PDT

    1. All five of those games [DELETED], give us NEW games.
    2. My buddies and I just agreed if we cant have that, we’d rather have a credit to ANYTHING on the PSN Store.

    There’s about 5 of us sitting in the basement playing Socom 4, its been decided. We win. Ha ha

  • fugyy
    May 16, 2011 at 5:48 pm PDT

    ok stardust is [DELETED]
    deadnation is [DELETED]
    wipeout is [DELETED]
    littlebigplanet is alright
    inFamous is alriight
    GIVE US LIKE 50$ FOR THE VALUE OF TWO OF THESE GAMES

  • Drackir
    May 16, 2011 at 5:48 pm PDT

    @hondadude4life The PS3 already has a backup feature that allows you to transfer EVERYTHING to a new console. Even protected saves.

  • PurpleKnugs
    May 16, 2011 at 5:49 pm PDT

    that is a great welcome back package, thanks sony, never lose faith in a great company, if your down for some gaming go ahead and add me to the friends list…PurpleKnugs…is the psn id

  • hehateme1996
    May 16, 2011 at 5:49 pm PDT

    Thank you….and is there any particular date when psn store will be up?

  • iDotDotDot
    May 16, 2011 at 5:50 pm PDT

    Im just curious as to why this post is hidden now….

  • o0krispy0o
    May 16, 2011 at 5:50 pm PDT

    yoo everytime i try to sign in it says i need a ps update so i push update n it says i already have all recent updates n then i cant sign in. what do i do?

  • irammish
    May 16, 2011 at 5:50 pm PDT

    This [DELETED]! I have LBP and Infamous and I think they should just give us a $50 store credit or MW2/Battlefield:Bad Company instead of these [DELETED] games.

    Add me on PSN irammish :)

  • AceTKen
    May 16, 2011 at 5:51 pm PDT

    Okay, and what about those of us who own every single one of those games. Y’know, the realy good customers? We get the shaft? How about PSN store credit instead.

  • FLooZY_69
    May 16, 2011 at 5:51 pm PDT

    So why am I now being booted from Playstation Home, after being on for 3 days with no problems?

  • JERM-DIGS
    May 16, 2011 at 5:52 pm PDT

    Please open the Store! I’ve got money burning a hole in my pocket! But seriously, I’m in need of add-ons for the games I bought while the network was down. Not to mention Fallout New Vegas has a new one coming out tomorrow! Help me out here.

  • Joseph_425
    May 16, 2011 at 5:52 pm PDT

    I want otherOS back.
    jk

  • Zabedisi
    May 16, 2011 at 5:52 pm PDT

    Sony comes through as always :D

  • spoiled9
    May 16, 2011 at 5:53 pm PDT

    Thx Sony!!!!!
    Good recovery, smart move..
    You should throw Warhawk into the mix!!!!

  • Zeal25
    May 16, 2011 at 5:53 pm PDT

    And some folks continue to whine. Anyway, good going Sony. Thanks.

  • semicomatose
    May 16, 2011 at 5:53 pm PDT

    “What if you have all those games… We’re sorry the service went out unexpectedly, to compensate for that we are offering 5 games you already own. We hope this offering of nothing helps rebuild the trust we have broken. Thanks Sony.” .. whatever I wasn’t really expecting anything anyways I guess…”

    yep – ‘one free anything’ would’ve worked better for me (& i’m sure a number of others)…

  • Joseph_425
    May 16, 2011 at 5:53 pm PDT

    I’m gonna get Wipeout and Dead Nation from that list.

  • tyviaire2
    May 16, 2011 at 5:53 pm PDT

    thank you lord! infamous and wipeout here i come!

  • DEEK007
    May 16, 2011 at 5:53 pm PDT

    Thanks!

  • jeremyreger
    May 16, 2011 at 5:54 pm PDT

    How about a year of PlayStation Plus?

  • ccrogers15
    May 16, 2011 at 5:54 pm PDT

    thanks but OMG im MAD, still no ape escape in the PSone classics! Its not fair! Its a good game, first party and will sell good. Bring it to PSone classics please.

  • cml44ekc
    May 16, 2011 at 5:54 pm PDT

    Yea! THANX!

  • Drackir
    May 16, 2011 at 5:54 pm PDT

    Oh and thanks Sony and the game developers!

    To all those people complaining about how Sony should give newer games, the only reason that Sony can give out THESE games is because of the awesome developers. They’re also losing money in this process. If they were to give away games for free on their first day, the developers would lose out on A LOT of money. You can complain that Sony owes it to you all you want, but really that would be hurting the developers a lot more than it’s worth (in my opinion).

    I have most of those games too and I think it’s awesome that Sony has been able to pull this together at all. So anyways, thanks Sony.

  • ghostface3690
    May 16, 2011 at 5:54 pm PDT

    Thanks Sony, I love ya. PLEASE GET THE STORE UP BY THE 26th. im getting 2 $50 psn cards if its back up by then. if not i’ll wait till its back up & running

  • DrG1rlfr1end
    May 16, 2011 at 5:54 pm PDT

    Great, just f-ing great. One game on the list that I might play and dont own. And I have two playstations (I had to get the second because the blu ray laser has gone out 3 times on the first).
    So what am I supposed to do with this crappy offer?
    I am full of hatred.

  • Joseph_425
    May 16, 2011 at 5:54 pm PDT

    Quit your whining dude

  • linebeginstoblur
    May 16, 2011 at 5:54 pm PDT

    Too bad I already have all the PS3 games. I look forward to the PSP selection though (in fact, ModNation Racers is also available for download via PS3, would have been nice to see that one available), but regardless, I can’t be upset, because I’m just glad to finally see PSN get back on its feet. Let the healing process begin!

  • stink_boy11
    May 16, 2011 at 5:54 pm PDT

    YAY!!!! PLAYSTATION RULES!!!!!!! IN YOUR FACE XBOX!!!!!

  • DEEK007
    May 16, 2011 at 5:55 pm PDT

    You!… . . .You! . . . . . . .You!

  • XxDJLightninxX
    May 16, 2011 at 5:55 pm PDT

    Well, the free games are, well I guess decent, but I’d rather prefer our choice but ok…I’m still grateful for it but that’s my own taste because I’d rather get 2 downloads of our choice and I think most of us are thinkin of Escalation or anythin else Cod, but yeah..The movies, well I don’t care much for it, but hopefully they’re good ones, but it doesn’t matter since I have netflix…Playstation Home, I really don’t care but I go on there causually, so I’ll look at that.. And PS+ :D Iguess this is a pretty good deal, I am mainly looking forward to this mainly for all the beta especially Uncharted 3, so you did pretty good on the welcome back, somethin extra would’ve been nice, but maybe my need for PSN was just making me want more, but I give it an A-

  • BloodStalkerZ
    May 16, 2011 at 5:55 pm PDT

    Sony just wanted to say this to ya and everyone here… in bbc2 C4K RULES.. AND I HOPE YA FIND THOSE HACKERS BEFORE ANYONE OF YA FANS DO… face it, if ya get to them or the person before use.. what you got planed would be nicer. then what we would do… AM I RIGHT PS USERS????AM I RIGHT??????? Luv ya guys at sony for all the hard would ya do for us… THANK YOU…..

  • ccrogers15
    May 16, 2011 at 5:55 pm PDT

    wait! What if you have those games? That aint fair! Let the ones who have those games pick 2 free PSone classics or something. I want dino crisis 2!

  • JERM-DIGS
    May 16, 2011 at 5:55 pm PDT

    Also I agree with a few other comments on here. If you really wanna make people happy how about crediting accounts instead of limiting options with a few selct things that nobody wants. Consider it a survey to find what your customers are into. Think about it, $10 in my account is better(in my opinion) than 30 days of something I have no interest in. Like I said, think about it……….

  • ccrogers15
    May 16, 2011 at 5:55 pm PDT

    and ape escape

  • joetarded
    May 16, 2011 at 5:56 pm PDT

    I’m not impressed. My choice of 2 games on a list of what? 5-6 old games. 24 days offline and I had to cancel my credit card as a precaution. As far as I’m concerned a $20 gift certificate on the Ps store is worth more. At least I get a real choice. Major fail by playstation. Perhaps its time to switch to xbox. Very disappointing

  • Joseph_425
    May 16, 2011 at 5:56 pm PDT

    How about free Uncharted 3, inFamous 2, and Resistance 3.

  • Mikey_817
    May 16, 2011 at 5:56 pm PDT

    @1628 Yeah, I’m getting InFAMOUS and Wipeout HD too!

  • Submersible
    May 16, 2011 at 5:56 pm PDT

    What about chat functionality?when’s that gonna be available?

  • xiNFeCTeD-ViSioN
    May 16, 2011 at 5:56 pm PDT

    hey sony if your reading this, will we be able to get other gifts from the welcome bak package like free escalation map pack because the games that you have listed i dont like as much. Also thankyou 4 your hard work to bring the servers back up forever sony <

    LOVE YOU SONY!!! ^_^

  • Scooter2036
    May 16, 2011 at 5:56 pm PDT

    And also, thanks again. I really did not need any of the free stuff I’m just happy to play online again. These greedy idiots are worthless complaining about how they already own everything and Sony owes them. Sony really owes you nothing it was far out of their control.

  • GrEyMaTaSpLaTa
    May 16, 2011 at 5:56 pm PDT

    @1626 dont be ungrateful.

  • GGod0
    May 16, 2011 at 5:56 pm PDT

    I was kinda hoping for free DLC….but now i can finally play Stardust and Wipeout!!

  • Wolf2482
    May 16, 2011 at 5:57 pm PDT

    Will the free games we get still be 5 time download?

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