Details for PlayStation Network and Qriocity Customer Appreciation Program in North America

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Details for PlayStation Network and Qriocity Customer Appreciation Program in North America

Now that some PlayStation Network and Qriocity services have been restored and you’re once again enjoying online gaming and entertainment, we’re happy to provide details about the “Welcome Back” appreciation program for customers in North America. We developed the program as an expression of our gratitude for your patience, support and continued loyalty during the service outage. From all of us at PlayStation, thank you and welcome back!

This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.

All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • Dead Nation
  • inFAMOUS
  • LittleBigPlanet
  • Super Stardust HD
  • Wipeout HD + Fury

For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

  • LittleBigPlanet (PSP)
  • ModNation Racers
  • Pursuit Force
  • Killzone Liberation
  • A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon.
  • 30 days free PlayStation Plus membership for non PlayStation Plus subscribers.
  • Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription.
  • Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription.
  • Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members.
  • To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game.

We’d like to thank all of our publishing and development partners who’ve contributed to the Welcome Back program, including Bigbig Studios, Codeglue, Digital Leisure, Guerilla Games, Heavy Water, Housemarque, Lockwood, Loot, Mass Media, Media Molecule, SCE Cambridge Studios, SCE Studio Liverpool, SCE San Diego Studios, and Sucker Punch Productions. We couldn’t have created such a compelling package without them!

As a reminder, you will be able to access the above content shortly after services are fully restored. We are doing everything we can to make that happen as soon as possible. Please visit the following sites for more information about the Welcome Back program in Europe and Latin America.

Thank you again for your support!

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7,088 Comments

  • LBP and inFamous are my choices. Had them before but nice to get them back. Thanks Sony.

  • That, to me, is not really an exciting deal. That is really a rip off. Those game choices for PS3 really suck, at least I will not have to buy Little Big Planet now though lol

  • Thax for the fix sony and for bringing us back online ,but what is this bs that you are gaving us only those few games their i mean come on half of us players already have those games this is a slap in the face plz don be a jerk to us .

  • THANK YOU so much Sony!!! I’m glad I chose you and glad I stayed with you! You rock and continue to defeat Microsoft’s Xbox. :D

  • Wow putting your CC on PSN is giving out your information “easily”. By having an option to put your CC on their system, there is an implicit duty to keep that information safe. I’m sorry if I wanted to buy their games and keep their business operating. I guess it’s my fault someone fraudulently used my credit card.

  • i meant for the psp,sry

  • Great News Sony !!!!!!!!
    But I have an question: When does PlayStation Store will be restored

  • So wait, what about the 1 year Debix AllClear ID protection? Or is that a separate thing?

  • Thanks sony,I was thinking about getting little big planet and infamous but I wish it was prototype instead of infamous but atleast we get 2 free games. :D

  • Thank’s Sony. Sadly i can’t play online yet because of EA’s online pass codes and the store being down. I can’t download the stuff to let me online :(

  • Awsone job Sony! I have all but one of those games the one i never bought cause i never wanted it. “Dead Nation” Don’t worry about the free stuff Sony, im just glad you got psn back up. You folks are a class act and i hope you will recover from this cyber crime quickly. I for one plan on buying some stuff soon as the store is back up to show my thanks and support for all the hard work you have put in.

  • I for one am very happy at least you care :) tho I would still have appreciated nothing since I am paying for nothing

  • Seems I am in the minority for shedding a tear. The game selections are fantastic….if you don’t already own the games. Everyone that is happy about this are the people who didn’t invest in those games already. Way I look at it, every single one of those game are great……..but they are also games every single PS owner should have had already…..like me. This is like a welcome back for all of the casual people who for whatever reason don’t invest in your AAA titles prior to this.

    Where is the welcome back for the people who had already invested in these games? Promise anyone who disagrees with this are people who found value in the welcome back (people who dont already own these games). But it alienates some with such a limited selection.

  • I HAVE EVERY ONE OF THESE GAMES! NO FAIR. I hope someone hacks the PSN again to bring it down and hopefully change the selection of these titles. This sucks.

  • Holy crap InFAMOUS for free thanks Sony to bad we couldnt get the Ratchet and Clank deal over in Europe here as well Ill take Dead Nation though that sounds good

  • whn does psn store come online

  • dear sony: add mag to that list and lbp2 and everyone will be happy

    (go look at the euro blog post, even they would rather have mag/lbp2)

  • thanks a lot sony but i wish that their were games that i was more familiar with

  • that so cool keep up the good work sony:)

  • For those of you who don’t already have it, I reccommend getting Super Stardust HD. It’s an older title, yes, but it’s just so damn fun! It’s 1 of the 1st games that I bought on PSN years ago, & I still play it regularly. I cannot reccommend it enough!

  • OK, OK, I KNOW IM NOT GOIN ANYWHERE…….but 4 real LETZ GET THIS CRACKIN ALREADY!!!!!!!

  • Again, fantastic selections, but not really. 3 greatest hits (which means at least 1,000,000 people have already bought), 1 psn game that has been out since the system has been out and 1 psn game that the world touted as the must buy downloadable game for psn in 2010. ALL games that you should have had anyway.

    Based on the responses, I am in the minority. Funny thing is, I thought I was in the majority until I read 99% of the responses I see on here. Please let there be an alternative selection. I was looking forward to getting showered with gifts along with everyone else.

  • Gosh how many times do i have to say this:

    People are complaining because they already have the game. So basically speaking this “Welcome Back Package” for them is nothing. Yes its free, but they are getting nothing out of it because they already own the game.

    No one is complaining that games listed are bad, or anything like that. i would assume that if many people didnt already have the games listed that this would be a hit for everyone. too bad thats not the case.

    Sony should have known that there would be people out there who may have all the games listed. So hopefully they get something in return.

    Again i have to say they are complaining because they have the game listed already.

  • …You’re kidding me. I just bought LittleBigPlanet less than a month ago, around the time the network went down…and this happens? fml man fml T.T

  • @ MagNuM-OPs really what good is free if u already paid for it? uhm brings a certain song to mind, a little too ironic, yup, i really do think lol

    you cant consider a recycled offer a good offer if u already paid for it. 4 weeks of unreleased content and none of it made it to the list? yuk

  • THANKS
    SONY YOU REALLY STEPPED YOUR GAME UP :)

  • davidishaya1997

    THE BEST PSN IN THE WORLD Xbox 360 failure and thx

  • @925 Totally agree with you as someone who in the past loyally supported Sony. After this debacle wherein I got my credit card fraudulently used only to come back to this welcome package that has absolutely nothing for me, I probably won’t be a loyal Sony supporter anymore.

  • sometimes i hate and love sony at the sametime

  • TheMitchellDude

    AWESOME! I mean, inFAMOUS is what I was hoping for! Although it kinda makes me sad, because I just went out and bought a $20 PSN card to BUY inFAMOUS… but I can buy something else! YES! :D

  • you guys are awesome! im a ps3 guy all the way!

  • Wow! Fantastic gifts, Sony. I think you went over most peoples expectations, so nice job. I am very happy with the welcome back program and hope everyone else is too. I wasn’t really expecting anything so thank you.

  • madmexicangarcia

    I bought a new playstation during this outage and now that I am back on I don’t have the map pack for Black ops. Will this be automatically downloaded when the store is back on, or is it lost forever in my old PS3?

  • Very generous compensation Thank you Sony!

  • OK SO HOW DO I DO THE DIBIX THINGY ?

  • WoW! I Cannot believe people are complaining about the “Welcome Package”. Mr. SeyBold I say Ban those complainers forever and never let them Enjoy what SCEA can offer.. I bet the same people who are complaining are the ones who are stuck on 1 game, and Never EVER bought anything from the PlayStation Store.

  • Its nice that you’re offering a welcome back package…but why is it so limited? I OWN EVERY SINGLE GAME ON THAT LIST ALREADY!

    So what you’re saying is I will essentially be getting NOTHING for the Welcome Back package. I have been a loyal Playstation customer since before analog sticks…and this is the thanks I get?

    Thanks for nothing. Looks like this is the last Playstation console for me! E3 can’t come soon enough! Truly there are no words for how offensive this pitiful customer “appreciation” is. Would it kill you to just offer 2 free games…any games? It shouldn’t be, and the fact that it is means you haven’t tried hard enough to earn back our respect.

  • how long is this going to last because i may not have internet over the summer

  • @911

    that would be a very stupid idea.

    Reason why, they are already dirt cheap what sony should have done is give out more recent titles not 2 that have been out since the ps3 launch and then games which are so dated i doubt anyone even plays anymore.

  • Never thought I’d see the day where I could login and post a comment on here. Anyways, I attempted to read all comments to find my answer, but the amount of them continue to grow. I have the same problem other’s have. My PSN Plus expired the day before PSN came back up. Does that matter at all since everyone is getting PSN Plus for free but the people who already had it got an extra 30 days on top of it. When I’m logged into my account on my PS3 it says that it expired but still shows I have PSN Plus so I’m confused. I don’t know when it will expire now since it hasn’t updated yet so I know when to renew. If any of that makes sense.

  • Dang, I already have LBP and infamous so I guess im going to have to pick dead nation and super stardust

  • oops; Forgot to say Thank You for all your efforts guys.

  • when wil psn stor be back up

  • Agree with cat9899. Sony left the back door open and someone walked in and stole your stuff and Sony says “sorry, dude. How about another copy of an old game you already own.”

  • Finally the outage is over! The welcome back bundle looks great!

    HOWEVER, I have a (personal) question.
    I don’t currently own a ps3. I borrowed one from my friend a while back and made an account to play on, then after I gave his ps3 back I made a new account (this one, MrZoobat) which I plan on making my official account once I buy my ps3 within the next couple weeks.
    Will I still get the welcome back bundle even though I never signed in with this account on a ps3?

    And great job Sony, I was with you the whole time, despite not currently having your console :)

  • i got a ps3 for my birthday on may 8th. and i just made my PSN ID when it came back online the other night. am i eligible?

  • Wow this is great! I love you Sony! I saw a video for Dead Nation a long time ago and forgot all about it. I wanted to get that game and now I can… FOR FREE! Now the only problem is figuring out what other game to get for the PS3. If I’m reading this right I’ll basically get 4 free games since I own both a PS3 and PSP. I’d be happy with just two free games but this is crazy. Thank you so much Sony.

  • Stormshadowrule

    going to get dead nation and for the second one i might ether get stardust or infamous

  • Good deal. didnt think we needed anything, but this is good.

  • Just a quick question. I know it sounds kind of bad but I own all of the games listed for the PS3, I’m a Plus member, Quriocity Member, and own a PSP. Is there anything that can be done for customers like me? If not no worries I guess, I can just trade in my hard copies. Thank and I’m really glad you are back!

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