
We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.
As such, a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.
If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.









Yeeeeaaaa PSN IS BACK!!!!! SONY IS GREAT!!! :D
I’m back up and running. And I will continue buying Playstation products no worries:)
ive been on and off throughout the day and ive had no problems infact seems to be lil smoother
ok zombie some super nerds are already working to try to change that. keep the optimism.
When will the playstation store be back online? thanks for all your hard work and detication in getting online gaming back to us.
When i go to sign in a blue screen pops up that says password is no longer valid, change password. But I dont know how to change the password, I thought that is what the email was for that they are supposed to be sending me.
no goawayhackers just type in the new password you want and thats all
i hope playstation network come back soon!!!!!!!!!!!
krayzie the psn is back lol well more or less
It’s about time and thank you Sony for getting us back online but I would like to know more about this “Welcome Back” package now please and again thank you for getting PSN back up and running, i stuck with you through the hard times now lets see the benefit of that choice!!!!!!!
beware sony there are rumors that “anonymous” will atempt to hack you again. if you really spent all this time making the security better and they hack you again i dont know what i might do to myself
It is still telling me it is invalid even when I try to change it to somethin else.
oups i mean playstation store
hackers, how are able to post and havent changed your password.lolz. multiple accounts?
hmm it should say something like needs to be longer or must contain numbers or something?
ya…lol. i created this account online so I could talk to everyone to try to figure out what is going on with my damn account.
Asian account please! It’s still offline! (Tis my 2nd account)
it doesnt say anything like that NIZ. Im still getting a your password is no longer valid, change password.
amr, i think you would buy a sega genesis.
idk put in a different password throw in some numbers in there for good measure
go for it rogue…hell i ordered me a dreamcast for the simple fact that it can play burned games without any modding what so ever
I just tryed that and It is still doin it. FML
Has anyone else had all of their progress in games like Pac Man and Moon Diver wiped?
i had one, i got rid of it though. i had a saturn too.
hmmm idk goaway hell turn the ps3 off and unplug it for a few minutes then try again
i never cared for the saturn… dreamcast was a good system imo had some good games too
How did sega fall off the console map? they should make a comeback.
lol, guess i can try that.
they just got tired of making hardware cause at the time dreamcast came out they had to compete with the xbox, PS2 and game cube
keep it up guys. you owe us a lot…
Sony, you can go to hell, I am stuck with this piece of crap for the rest of this generation. When next generation machines come out I will be going to microsoft. I have been trying to log onto my main ID for over 8 hours still no luck.
Keep the good work , but my friends still didn’t receive their password reset massage on their email
technically sony doesnt owe anyone anything..they dont have to provide the service for FREE
sony took the p### to get network back on and why put the Americans back up first when the attack was done in america. How long is it gonna take for the store to come back up can not find out if theres any money left on my account . when do we receive our free welcome pack i suppose it will be when the store goes up
I have waited all this time for your “customer” services to be availible and still NOTHING!!!! you can not even answer the phone when I am trying to talk to someone who actually works at your company. INSTEAD I get an automated voice saying a bunch of crap to avoid having to deal with the public. THANKS FOR NOTHING!!!! SONY…Absolutely rediculous……..
@al-rahheb:
I am having the same problem. I still have not recieved my email either
Cannot even get an email so I can change the password that I have had forever…..Thanks for making me a priority…..LOL…..That is a complete joke……..What a fuuucking waste of time
excuse my language sony, i didnt realize their was the f bomb in their. sorry :/
letmylifeb2:
I am having the same prob man. ive been waiting freakin 20 hrs to get my damn email and i have recieved nothing at all from them. I tried to call their customer support line and waited 20 min on the phone just to get a automated voice saying they were not taking calls. Im like wtf! and the only my ps3 will let me do is say your password is no longer valid, change password. All I can think about when I see the box telling me to do that is Ive spent freaking 20 hrs trying to change you! F***
All I’m tryin’ to do is make an MPEG!!! (lol)
SOUNDS like poeple`s are getting pissed…LOL OFF!!! atleast im not the only one
psn will be haveing alot of troubles to come.. just go buy an xbox I DID well WORTH IT ;)
i know if had billions of dollars i would be hiring the best experts i could get my hands out to fix the problem at hand. It just what you should so when you have money! YA KNOW! COME ON NOW! I just want to play online.. geez.. its not like im askin a whole lot..
It’s telling me I have to download Real Playa 7!!! (lol)
ok so back then you guys said the service restored will include ” Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
-This includes titles requiring online verification and downloaded games” So why can’t I play MK9 online, give me an error everytime, I don’t care if it doesn’t work really, but dont go telling me online game that require verification is gonna be restored if it’s not. That’s just teasing me for 3 weeks.
heads up there asses…..
im realy enjoying my ZOMBIES on Xbox live right about………… now… LOL
*multi-billion dollar company here everyone, CLAP YOUR HANDS*
Thank you very much Sony and good job!
I hope they bring store back soon, cause i preorder’d Mortal Kombat for the ps3 and i got scorpions classic skin but i aint got to use the code, also i got a psn card never used yet XD cant wait for ps store to be up! and please add legand of dragoon, and a few digimon world games :D <3