SCEA is aware of reports that PS3 owners are experiencing isolated issues with their PS3 system since installing the most recent system software update (v3.00). Rest assured that we are looking into the matter and will provide an update here as soon as possible. We apologize for any inconvenience, as it’s our mission to deliver the best consumer experience on all PlayStation platforms.
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1,210 Comments
This is my first time posting, but I was just curious as to how many downloaded this update through wi fi. I have mine hooked up through my ethernet cable and I dont seen to be having problems? My download speed is about 9Mbps I have been playing Dirt2 demo with no problems my kids watched a movie last night, I was able to sync my throphies. Im not trying to make anyone mad I just thought this would help.
i am having problems reading any disc that i put into my system. i can’t use it all after this update. hopefully it gets fixed soon so i can use my system that i have paid a lot for
I think a great Idea for a future FW update would be allowing Playstation Eye owners to be able to control the XMB with use of the camera like reaching for an icon and tapping it to select it or even voice commands like saying “Music” the XMB would go to the music category, then saying the artist “Metallica” the XMB would open up the Metallica folder then you say the song you want “play Master of Puppets” then the song starts playing and of course other controls while playing music “Pause”, “Next”, “Back”, “Stop”, “Fast Forward”, “Rewind”. Also to turn if the system you could say like ” Turn off System”
But of course every time you say a command maybe a confirmation window could pop up making sure you said the right command. It’s just an Idea I’ve had for a while maybe the FW creators can use it for a future update.
Hey Sony! What about offering us Canadian PS3 owners with the video store like your American customers? Instead of “this feature is not supported by your country/region”? Even the UK gets special features the rest of us don’t.
Just a Thought.
Do ppl really miss the PS3 boot screen? Guess Sony figured we knew what system we were playing (you really need to be reminded?). If the PS3 boot screen is your only real complaint then I think that’s a bit of nitpicking. I think the guys in charge of fixing the update have a huge time contraint right now, trying to fix 3.0 and I really hope they would use that time to do more constructive things then working on bring back the PS3 boot screen, dotCody.
Everything in the update was cool with me, I don’t mind the bars around your friends names or anything else. I do however mind my system freezing on me and other weird issues. Like, in a voice chat my mic (official Sony bluetooth) kept getting this grinding noise and now when I turned my system off and went back from HDMI to Component to watch TV I got a static noise. I had to turn my TV off to make it stop.
@ Fearfuldamnation
Regarding your comment that “Sony should start charging for their online services”. Do you know that ModNation Racers is an exclusive PS3 title BECAUSE of the free online play? Obviously, free online play has its advantages. And to be as lame as to suggest Sony start doing business like Microsoft is beyond forgiveable.
Hey PlayStation bloggers: Could you possibly post an update confirming or denying the rumor that the fix is coming today? Even something like “We’re hoping to release it today, but we’re still testing,” etc., would be useful information for those of us waiting. Thanks.
Add me to the list of folks with issues…. Glad to know it’s not just me!
System is new (less than 3 month old 160GB, Uncharted Bundle)
My Experiences Post-3.0 update:
– CoD4: Campaign Checkpoints not saving properly; end up back at the start of a mission.
– CoD4 and Uncharted: Lockups and Freezes
– The Orange Box: Lockups when choosing which game to play
– Guitar Hero 5: It’s like someone keeps pressing the PS button on a controller for no reason. Keep having game pause and XMB pop up. Also having what appears to be phantom button presses (like a missed note being played when there are NO NOTES to play!)
System was working GREAT before the update. PLEASE FIX THIS OR BRING BACK 2.8!
Zezzler | September 4th, 2009 at 12:17 pm
I dont know if its FW 3.00, but ever since i updated it, i cant access anything that uses the internet on my ps3 in the evening. it says it cannot obtain IP, but it works fine anytime in the afternoon or morning.
weird, but i still look forward to more FW updates :D
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Look at what Zezzler wrote Sony… at least he can connect to the internet. Mine says it cant obtain IP all day long!
FW 3.0 = unwanted baggage of %100 pure FAIL without vitamin C
with 3.0 i get no sound on GTA IV and i have to f%ck with the settings to get sound on uncharted. wtf is the deal???
Has anyone seen the hardware sales since the new price drop was announced? It’s just massive! A lot of people are buying the system. 152,530 PS3 were sold in ONE week in Japan. 1 week only.
http://www.joystiq.com/2009/09/07/ps3-hits-weekly-sales-record-in-japan/
Now imagine all those people updating their fully functional PS3 to firmware 3.00.
Their reaction? :'(
whats new is bad designed and uninspired.
fonts are ugly
friends list is ugly
the nice playstation 3 startup screen is gone
*whats going wrong on with the designers team sony?*
ps.games are not autostarting anymore…
This update is working fine for me. Although I don’t see the point of it too much. But maybe Sony is being sneaky and adding in something under our noses.
hey just to let you know, when listening to music, i can no longer go and browse the web or go through and scroll around the music, it just says stop playback. oh booboo. and ya i am not so much a fan of the gray boxes in the friends list. plus the “sparkles” are cool however it looks like tinkerbelle raided the PS3 but i happily have my FFXIII wallpaper to hide the twinkling. thank you playstation. ^-^
the auto start of a game does not work. the background is sparkly, purple and looks childlike. don’t they ever alpha or beta test these updates and have tester surveys before releasing to the customers or have customer surveys and give the majority of the
customers what they reaaly want.
sugoi janai ne – it is not great.
My PS3 stopped playing games and Blu-ray discs after the 3.0 update. I have one of the old 80gig models. Bought it after xmas the year they came out. Paid $600 for what is now a paper weight. To allow this to go on for days is crazy. I hope they fix it soon!!
I was holding out updating my FW until the bugs were worked out BUT…. this weekend my son went up updated it without asking!! UGH! Anyway, I’m all jacked up like most of you.
I assume that the lockups are because of heat issues? Does anyone know if this is causing any long-term or permanent damage to our PS3’s?
Game play and DLNA/UPnP streaming are my two biggest complaints. The other issues may be a pain or look like crap, but at least I could use my PS3 if they were the only isues. Freezes and not being able to connect to a media server make my PS3 a brick… :-(
Does anyone know where Sony might officially post updates for these issues? I can’t seem to find anything but forums.
New web browser, New web browser, New web browser, I repeat New web browser please!
That always froze several firmwares ago.
We need a PC base web browser. The Wii has opera, we can get mozilla firefox or something of the nature.
Please Sony other than the numerous bugs found in the 3.00FW the browser has always been a problem way before now.
animepanda | September 8th, 2009 at 1:35 pm
hey just to let you know, when listening to music, i can no longer go and browse the web or go through and scroll around the music, it just says stop playback. oh booboo. and ya i am not so much a fan of the gray boxes in the friends list. plus the “sparkles” are cool however it looks like tinkerbelle raided the PS3 but i happily have my FFXIII wallpaper to hide the twinkling. thank you playstation. ^-^
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Ya, I agree completely with the sparkles, n the “Quit Playback?” thing rly annoys me, cuz I use my PS3 for a LOT of music stuff, and I go thru the menu n look for the next song I want to play a lot b4 the other song is over, but now, That stupid “Quit Playback?” thing comes up, n it annoys the crap out of me to have to stop the music… It’s like an awkward silence… N wat’s rly bad is I always forget about it, n every time it pop
s up, i get as equally P.O.’d as I was the first time I saw it…
@SdMenace- you know, that is a good question. i downloaded the update through wi fi and my ps3 is effed up, but my friend downloaded through a wired connection and his is fine. but then again my other friend downloaded through wi fi and nothing is wrong. so i dont know
any body know sonys technical support number? ahahah
@ 822 – you can access the XMB while playing music if you set the audio to output at 48kHz (under settings)
Dear Sony Playstation When will the PS3 be able to play the apple quicktime video format and quicktime videos on the PS3?
How the hell are people posting under my PSN ID? Is the blog messed up or something?
I miss the original black theme =(
(now there’s no black theme at all, the grey one is as close as you can get, and it not the same, no sir)
I agree with 720 and 780 a little cause i did loved that PS3 jingle sound it was cool so please fix these bugs because when i play Bomberman Ultra Online it frezzes and i have to turn it off and a few of my Blu-Ray Disc.
oh and can u please fix the start up for the PS3 or make it random so both can come out any time because i mean it is Sony Computer Entertaniment.
Read the UK blog about the update https://blog.eu.playstation.com/2009/09/08/firmware-3-00-qa/
I would really love it if they would add a zoom feature (2X and 4X) to the Blu ray player. Every DVD player I’ve ever owned had that feature, and it would be even better with Blu ray.
So disappointed. Just bought the new PS3 slim and Uncharted: Drake’s Fortune (the ONLY reason I bought a PS3) got to level 13, downloaded the new FW and POOF! Can’t get past this level. I have reset everything back to default (which wasn’t much), did the reset file system, reset everything on the list I could and STILL cannot play this game. Freezes while trying to load game. The coin just stops spinning. I have the 2nd game ordered and may cancel if this is the type of CRAP that is expected from Sony. I’ve ALWAYS been a PC gamer and reluctantly bought a PS3 so I could play Drake’s Fortune (which has been a BLAST until it stopped working). My entire Labor Day weekend was ruined because this game stopped working. Very disappointed.
It is completely irresponsible to acknowledge a flawed product and still force it apon your entire customer base. You may be looking at a lawsuit soon if you aren’t going to respond.
Sony. If you are going to insist on promoting yourself as an online service you might try alpha/beta testing your product first instead of dumping it on the masses and slapping bandaids on the problems. Charge a fee for PSN if you have to. Better to have people whine and moan about a small cost than have them spread bad blood about your shoddy tech work. And for the love of all things good in the world FIX UNCHARTED. I really want to play this game. This is my only gripe with the new FW but it’s a massive one considering its the main reason why I bought your console.
Sorry for the repost but i will bump this comment everyday until you fix this or at least give some info about what the hell is going on. There are ALOT of customers that feel like we are being locked in a dark room. Only a small percentage of people will actually search and post issues. Most will just sit in their homes and think your product is broken or return it to the store only to get the same issues with a replacement.
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i think a really cool thing Sony should had
is to have the choice to use your photos in your ps3 and use it has your avatar for online! so we can use our real picture of ourselves! i think ppl would love that! to seee all there friend and how they look like!
For all the people like me that bought a PS3 to play Uncharted, this is their statement.
“We’re aware of the problem with Uncharted: Drake’s Fortune following the latest system software update and have a team working hard to isolate the issue. We’ll update further information here on the blog, as and when we get it. We apologize for any inconvenience this has caused and appreciate your patience and understanding.”
Bandaid on a bullet wound Sony. Get it done!
I smell a lawsuit if Sony doesn’t come out and say something or act quickly with at least a temporary fix ie rolling back the firmware… I am curious to know how many people experienced the YLOD within 3 days of “upgrading” to firmware 3.0 If this happened to you please leave a quick comment detailing how long after you “upgraded” to firmware 3.0 that you experienced the YLOD… It happened to me just 15 minutes after upgrading (After 2.5 years of flawless use)
can you explain what the YLOD is please? I know its like the RROD, but for ps3? i heard it was a solid flashing yellow light? ture or falsE?
okay so this happened to my FRIEND NOT ME! he was playing cod 4 yesterday, when his green light quickly turned to yellow then back to green, and nothing was wrong. what does this mean?
Also, we should try to get this on Digg if that’s at all possible…
yea we should :D
YLOD is when you try to turn on the PS3 and the light goes quickly from green to a flash of yellow to blinking red without the PS3 turning on…
My Blu Ray Remote suddenly does not work with my PS3! It’s the official Sony remote. I’m using the Metal Gear 80gb PS3. This is kinda bs as I use that remote often! Get this fixed Pleas Sony!
okay so this happened to my friend. he was playing cod 4 yesterday, when his green light quickly turned to yellow then back to green, and nothing was wrong. what does this mean?
Quibole hijos! My very first comment.. well i do have problems with my internet browser, i haven´t play any other game lattely than SCIV and it´s workin fine… and the tinkerbell feature is kinda funny!
The gray boxes are really ugly, do something!
Thanks!
I have had a few issues with the new XMB.
When playing games and I use the PS bottom and play around in the XMB, it sometimes thinks the controller is disconnected.
Also, is there a way to remove the PSN store Icons from the games and video catagory?
1. I Cant Access Uk Store Anymore,
2. I Cant Connect to Net
3. My PS3 Freezes
4. All the Other Stuff I Havent Discovered yet Need to Be Fixed
5. Ive Been Customer since PS(Crash Bandicoot Days)……and this is by far the Biggest [DELETED] Up Ever, and Y is it that every up date..has a bug update….In this recession GET [DELETED] RIGHT THE FIRST TIME
Ps. Its Never Happened,But If Ever My PS Bricks From FirmWare, Im Going to NinTendo………..And If My PS3 Breaks a 3rd Time ….Sony Kiss My Benjamins Good Bye
Word of advice, never update to a X.00 version, wait until at least X.02
Advice Taken, BUt Im Addicted to online gaming
Omg, what`s going on with uncharted?? it keeps freezing up on me. sony man!! not cool… just got the slim and already probs. I also had a 80 gig about a year ago i sold because of overheating and also freezing, come on guys!! give us a break!
all i know is i played 3 games of madden the day before and then did the update now i cant get through the first quarter without it freezing up.I went back to walmart and exchanged the game thinking that was the problem and came back and same thing happened again. MLB the SHow froze and Fight Night. Very frustrating i hope it gets fixed soon.
Ok, there are a few things I like about the update, and there are a few things that are just plain stupid. But there is one UNFORGIVABLE thing that you guys did: I can no longer play music and browse my friends list, or the web.
What. The. Hell.
Seriously, why would you do that? I want MORE options with music, not less. I mainly want the ability to play music during gameplay; that and more people online is the ONLY thing that Xbox has over the PS3. And the latter will soon be eliminated by the new console.
And the censorship thing NEEDS to be downsized, at least make it a choice in the options thing. I can’t even type the word “bosses” or “lull” in a text chat.